We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The presentation layer is pretty simple and straightforward."
"The fault management is perfect."
"The most valuable feature is the event correlation mechanism."
"The most valuable feature is the auto-discovery, which is nice because you don't have to do anything to add a new component."
"Spectrum is great for root cause analysis. It has excellent correlation event management. Spectrum's stability and scalability are also amazing."
"Scalability is a highly rated feature of this solution. It is better than some of the other tools that I've used in terms of scalability. We scaled it to tens of thousands of devices."
"The most valuable feature is automatic discovery."
"We were able to standardize the internal processes across all internal departments, resulting in almost an elimination of non-standard process flows through our organization."
"Being able to dissect email data and figure out what is inside email messages was the most valuable feature. Such a feature is pretty helpful for an ongoing forensic investigation or when there is a potential insider threat that you are trying to investigate. It allows you to see the network activity of the users you are investigating. It also gives you more visibility into your network. It was very easy to set up. There is a lot of information out there on Google and YouTube about how to use it. There is also community support. If you have any trouble, it is pretty easy to find an answer online. You will have to do some digging only if you have a very specific use case."
"It has a good syntax to put the commands in and get information out of."
"I use the filters very often, to determine what type of traffic I am looking for. The use of filter allows traffic to be segmented so that a value can be looked at individually apart from the other traffic."
"Its visualization can be improved. It doesn't have a very advanced GUI. It is very basic and simple, but it does work."
"It's not a great performance management tool. Its reporting capabilities are not very good at all."
"For my use case, incident coordination was an area of improvement. The internal software engine for coordinating outages could use improvement because sometimes, we used to get false alerts for unrelated devices. They did a really good job of trying to make sure that you got one major alert and any of the subsequent devices downstream were just additions to that, but occasionally, the engine wouldn't properly catch the right things, and we used to get a flood of alerts."
"Integration with some other tools, and integration with some Network Packet Broker, need some improvement."
"We want to make our own choice for the AIOps solution and do not want to be forced to use the Broadcom OI solution by default."
"I think the management or configuration of devices needs some improvement."
"Huawei devices are not properly supported, and there are incompatibility issues related to certain protocols."
"The visual is a little archaic."
"The only thing that I don't like is sometimes there is an update, and something that I was using is either no longer there or it has changed."
"The system could be improved upon by adding a better and more powerful data processing engine."
"Its user interface was a little less friendly. They can make its user interface a little bit more friendly. It is for technical people, and most of the technical people would be able to figure it out, but it would be good to improve its user interface. They can maybe build artificial intelligence into it. Currently, it takes a lot of manpower to analyze and dissect all the data."
"In general, the license cost will be about 30% of the total TCO for this tool (hardware/support team, OS costs, and OS management)."
"Currently, a perpetual license but some services are moving to a subscription"
"The price of the solution is reasonable."
"The price is very high."
"The price is good enough to expect an ideal solution. It's expensive."
"The product, support, and maintenance are all expensive, which is another reason that we are switching to another solution."
"It is free."
"This is an open-source product that can be used free of charge."
DX Spectrum is ranked 1st in Network Troubleshooting with 14 reviews while Wireshark is ranked 3rd in Network Troubleshooting with 3 reviews. DX Spectrum is rated 8.0, while Wireshark is rated 10.0. The top reviewer of DX Spectrum writes "Good monitoring, alerting capabilities, and improved visibility, but AIOps is restricted to Broadcom". On the other hand, the top reviewer of Wireshark writes "Filters enable traffic to be segmented so that a value can be looked at individually apart from the other traffic". DX Spectrum is most compared with SolarWinds NPM, DX NetOps, Zabbix, Zenoss Service Dynamics and Splunk, whereas Wireshark is most compared with SolarWinds NPM, PRTG Network Monitor, Zabbix, Nagios XI and Colasoft Capsa. See our DX Spectrum vs. Wireshark report.
See our list of best Network Troubleshooting vendors.
We monitor all Network Troubleshooting reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.