We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"We use their service plan, which includes parts so we don't do the maintenance on it ourselves. We have a service plan that we use, then they do all the maintenance and periodical maintenance (PM) work. If there are any hardware failures, then they also do the work. Therefore, it's a hardware/software support contract that includes labor."
"When you bid them out, they're all within a single-digit percentage point of each other... The cost of Eaton's service is competitive because we bid it out. I bid the service for all my units on campus: APCs, Lieberts, Eatons, because we've got a big hodgepodge of everything. Eaton won on price."
"It is an expensive technology. The maintenance is expensive. The batteries are expensive. Replacing those batteries is expensive as a capital cost. You have to plan for it every four to five years, but it's the cost of doing business. The cost of not having a good reliable system in place is even higher when you have catastrophic failures. I would recommend the product, but you do have to be prepared to spend some money, both on the product as well as all the environmental preparations for powering the system and cooling system."
"The pricing is far more competitive than APC or Liebert, the other two big players. And Eaton's service is phenomenal."
"For our used case, 12kW is good. It has worked very well for us. They can be a lot bigger and they can be smaller, but the 12kW seems to be just about right for us. It has a good price point."
"I have mixed feelings about the pricing and licensing. I believe that when you sell a UPS, and considering the UPS is a lifeline to a lot of the major corporations, the monitoring solution should be part of the package automatically, out-the-door. If you have to raise that price on the UPS an extra $5,000, then do so at that moment. Don't have that as an extra offer after the UPS has been sold. I believe that all UPSs need to have high availability, all the latest software installed, and be ready to go out-the-door."
Earn 20 points
Eaton is a power management company that offers a comprehensive portfolio of UPS backup power, power distribution and power management solutions, which protect you from a host of threats, including power outages, surges and lightning strikes. Eaton’s offerings are designed to deliver superior flexibility, maximum efficiency and unprecedented reliability for network closets, server rooms and data centers of all sizes. Regardless of your industry or business, you can count on Eaton to help you manage the growing demands of your work -- and your life. For more information, visit Eaton.com/backuppower.
Eaton UPS is ranked 1st in Data Center Power Solutions with 7 reviews while Schneider Electric-APC Symmetra PX is ranked 5th in Data Center Power Solutions. Eaton UPS is rated 9.4, while Schneider Electric-APC Symmetra PX is rated 0.0. The top reviewer of Eaton UPS writes "Company value is more than the product. It is their people Eaton's great product and people keep bringing me back". On the other hand, Eaton UPS is most compared with Schneider Electric-APC Smart-UPS VT, Liebert NX, Emerson Network Power Npower, MGE Galaxy and Gamatronic Mega Power+, whereas Schneider Electric-APC Symmetra PX is most compared with MGE Galaxy, Liebert NX, Schneider Electric-APC Smart-UPS VT and Emerson Network Power Npower.
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