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Compare FireEye Helix vs. Secureworks Red Cloak Threat Detection and Response

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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"It is kind of simple and very easily deployable. You can start working with it very fast.""The integration is very useful and very easy. You can have an API connection with any cloud and I'll be able to do both ways of communication with the help of APA.""I like that it's easy. It's got the protection set up, and we can see whatever is required. We write our own rules and the rules that we can input. I think it is good.""The product offers very strong automation. Our cyber security analysts don't have to correlate the information to detect problems. They only need to analyze problems that have been identified by the platform."

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"The features that I have found most valuable are that the search capabilities are easy to use. The dashboards are good. The reports are good. It is just simple from a deployment standpoint - that was easy."

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Cons
"Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better way of creating the application rules. I would like to see better pricing for our licensing.""We have certain challenges with integrating the SOAR platform with multiple vendors.""It should have more cloud connectors. It could also be cheaper.""The graphical user interface could be improved. It's not easy to handle and it's not easy for a customer or end-user to learn how to manage the solution."

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"There are some automated network response portions that we want to turn up."

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Pricing and Cost Advice
"It could be cheaper, but that applies to every product.""The price could be better. But I think it's rightly placed when we buy everything in one shot, and we get some discount for that. That's how we basically plan our deployment, and it's holistic. We pay for the license yearly."

More FireEye Helix Pricing and Cost Advice »

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Questions from the Community
Top Answer: I like that it's easy. It's got the protection set up, and we can see whatever is required. We write our own rules and the rules that we can input. I think it is good.
Top Answer: The price could be better. But I think it's rightly placed when we buy everything in one shot, and we get some discount for that. That's how we basically plan our deployment, and it's holistic. We pay… more »
Top Answer: Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better way of creating the application rules. I would like to see better pricing for… more »
Top Answer: The features that I have found most valuable are that the search capabilities are easy to use. The dashboards are good. The reports are good. It is just simple from a deployment standpoint - that was… more »
Top Answer: In terms of what could be improved, there are a lot of things identified and there is a lot of continuous improvement. A lot of the things are of a short time frame and a lot are way out. There was a… more »
Top Answer: I am a security consultant. I work for an MSSP, a managed service provider. I go in and evaluate what the deficiencies are. We don't sell any of these services. We're not a manufacturer, we're not a… more »
Ranking
Views
3,523
Comparisons
2,347
Reviews
4
Average Words per Review
474
Rating
8.8
Views
2,130
Comparisons
1,848
Reviews
1
Average Words per Review
789
Rating
8.0
Comparisons
Also Known As
FireEye Threat Analytics
Red Cloak Threat Detection and Response, Red Cloak TDR
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Overview

FireEye Helix is a cloud-hosted security operations platform that allows organizations to take control of any incident from alert to fix. Available with any FireEye solution, FireEye Helix integrates your security tools and augments them with next-generation SIEM, orchestration and threat intelligence capabilities to capture the untapped potential of security investments. Designed by security experts, for security experts, it empowers security teams to efficiently conduct primary functions, such as alert management, search, analysis, investigations and reporting.

Dell is a part of the Dell Technologies family of brands. Dell Technologies is a unique family of businesses that provides the essential infrastructure for organizations to build their digital future, transform IT and protect their most important asset: information. The company services customers of all sizes across 180 countries – ranging from 98 percent of the Fortune 500 to individual consumers – with the industry's most comprehensive and innovative portfolio from the edge to the core to the cloud.

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Sample Customers
Police Bank, Verisk Analytics, Teck Resources
Ricoh
Top Industries
VISITORS READING REVIEWS
Computer Software Company30%
Comms Service Provider20%
Government6%
Media Company5%
VISITORS READING REVIEWS
Computer Software Company34%
Comms Service Provider11%
Government7%
Manufacturing Company5%
Find out what your peers are saying about Carbon Black, IBM, FireEye and others in Security Incident Response. Updated: November 2021.
552,407 professionals have used our research since 2012.

FireEye Helix is ranked 4th in Security Incident Response with 4 reviews while Secureworks Red Cloak Threat Detection and Response is ranked 5th in Security Incident Response with 1 review. FireEye Helix is rated 8.8, while Secureworks Red Cloak Threat Detection and Response is rated 8.0. The top reviewer of FireEye Helix writes "We can have an API connection with any cloud, the integration is very easy". On the other hand, the top reviewer of Secureworks Red Cloak Threat Detection and Response writes "Simple deployment with good reports and dashboard". FireEye Helix is most compared with Splunk, Microsoft Sentinel, ServiceNow Security Operations, Elastic SIEM and Palo Alto Networks Cortex XSOAR, whereas Secureworks Red Cloak Threat Detection and Response is most compared with Carbon Black CB Defense, Carbon Black CB Response, Splunk Phantom, IBM Resilient and Cisco SecureX.

See our list of best Security Incident Response vendors.

We monitor all Security Incident Response reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.