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FireEye Helix vs Secureworks Red Cloak Threat Detection and Response comparison

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Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is kind of simple and very easily deployable. You can start working with it very fast.""The integration is very useful and very easy. You can have an API connection with any cloud and I'll be able to do both ways of communication with the help of APA.""I like that it's easy. It's got the protection set up, and we can see whatever is required. We write our own rules and the rules that we can input. I think it is good.""The product offers very strong automation. Our cyber security analysts don't have to correlate the information to detect problems. They only need to analyze problems that have been identified by the platform."

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"The features that I have found most valuable are that the search capabilities are easy to use. The dashboards are good. The reports are good. It is just simple from a deployment standpoint - that was easy."

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Cons
"It should have more cloud connectors. It could also be cheaper.""The graphical user interface could be improved. It's not easy to handle and it's not easy for a customer or end-user to learn how to manage the solution.""We have certain challenges with integrating the SOAR platform with multiple vendors.""Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better way of creating the application rules. I would like to see better pricing for our licensing."

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"There are some automated network response portions that we want to turn up."

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Pricing and Cost Advice
  • "The price could be better. But I think it's rightly placed when we buy everything in one shot, and we get some discount for that. That's how we basically plan our deployment, and it's holistic. We pay for the license yearly."
  • "It could be cheaper, but that applies to every product."
  • More FireEye Helix Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: 
    I like that it's easy. It's got the protection set up, and we can see whatever is required. We write our own rules and the rules that we can input. I think it is good.
    Top Answer: 
    The price could be better. But I think it's rightly placed when we buy everything in one shot, and we get some discount for that. That's how we basically plan our deployment, and it's holistic. We pay… more »
    Top Answer: 
    Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better way of creating the application rules. I would like to see better pricing for… more »
    Top Answer: 
    The features that I have found most valuable are that the search capabilities are easy to use. The dashboards are good. The reports are good. It is just simple from a deployment standpoint - that was… more »
    Top Answer: 
    In terms of what could be improved, there are a lot of things identified and there is a lot of continuous improvement. A lot of the things are of a short time frame and a lot are way out. There was a… more »
    Top Answer: 
    I am a security consultant. I work for an MSSP, a managed service provider. I go in and evaluate what the deficiencies are. We don't sell any of these services. We're not a manufacturer, we're not a… more »
    Ranking
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    3,581
    Comparisons
    2,375
    Reviews
    4
    Average Words per Review
    474
    Rating
    8.8
    Views
    2,100
    Comparisons
    1,811
    Reviews
    1
    Average Words per Review
    789
    Rating
    8.0
    Comparisons
    Also Known As
    FireEye Threat Analytics
    Red Cloak Threat Detection and Response, Red Cloak TDR
    Learn More
    Overview

    FireEye Helix is a cloud-hosted security operations platform that allows organizations to take control of any incident from alert to fix. Available with any FireEye solution, FireEye Helix integrates your security tools and augments them with next-generation SIEM, orchestration and threat intelligence capabilities to capture the untapped potential of security investments. Designed by security experts, for security experts, it empowers security teams to efficiently conduct primary functions, such as alert management, search, analysis, investigations and reporting.

    Dell is a part of the Dell Technologies family of brands. Dell Technologies is a unique family of businesses that provides the essential infrastructure for organizations to build their digital future, transform IT and protect their most important asset: information. The company services customers of all sizes across 180 countries – ranging from 98 percent of the Fortune 500 to individual consumers – with the industry's most comprehensive and innovative portfolio from the edge to the core to the cloud.

    Offer
    Learn more about FireEye Helix
    Learn more about Secureworks Red Cloak Threat Detection and Response
    Sample Customers
    Police Bank, Verisk Analytics, Teck Resources
    Ricoh
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company29%
    Comms Service Provider21%
    Government7%
    Media Company5%
    VISITORS READING REVIEWS
    Computer Software Company32%
    Comms Service Provider11%
    Government6%
    Manufacturing Company5%
    Find out what your peers are saying about VMware, IBM, FireEye and others in Security Incident Response. Updated: January 2022.
    563,780 professionals have used our research since 2012.

    FireEye Helix is ranked 3rd in Security Incident Response with 4 reviews while Secureworks Red Cloak Threat Detection and Response is ranked 5th in Security Incident Response with 1 review. FireEye Helix is rated 8.8, while Secureworks Red Cloak Threat Detection and Response is rated 8.0. The top reviewer of FireEye Helix writes "We can have an API connection with any cloud, the integration is very easy". On the other hand, the top reviewer of Secureworks Red Cloak Threat Detection and Response writes "Simple deployment with good reports and dashboard". FireEye Helix is most compared with Splunk, Microsoft Sentinel, McAfee ESM, ServiceNow Security Operations and Palo Alto Networks Cortex XSOAR, whereas Secureworks Red Cloak Threat Detection and Response is most compared with Carbon Black CB Defense, Carbon Black CB Response, Splunk Phantom, IBM Resilient and Cynet.

    See our list of best Security Incident Response vendors.

    We monitor all Security Incident Response reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.