We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Cisco Umbrella is such a solution and can be implemented very fast and easy. All that we must do is redirect the DNS registers in their routers, or the active directory service of the enterprise that are going to use in Umbrella services. If you buy the service now, in two hours you are protected by the service because it's very fast to put in service."
"The security and access control features."
"It analyzes the domain security helps us implement the securest policy."
"It's very stable, reliable and does its job."
"Cisco Umbrella is a totally different solution. They are the first to come up with this idea of security. It's a totally new concept of security for everybody, for every time, real time, perfectionism."
"Cisco Umbrella is absolutely stable."
"It offers good visibility for the Administrator. The administrator has full visibility of what is blocked or has the knowledge of where users go when they are surfing the internet."
"Some clients only want DNS security, while others want more of the advanced features that it has available."
"The most valuable feature is the categorization, where you can allow general access to an application but limit specific features."
"The spam filter is very effective."
"The GUI is quite nice."
"The critical role is web URL filtering."
"The feature that I find to be most valuable is the flexibility of the single endpoint."
"Once deployed, the management console is simple and easy to use."
"In terms of performance, Forcepoint stands out because it is more scalable than any other solution. It can extend to different types of boxes and integrate well with other platforms and vendors. And it doesn't need to have the same kind of box or throughput to have high availability."
"One of the main features I have found the solution to be efficient."
"In terms of most valuable features, I like the ICAP capability and URL filtering the most."
"It is easy to manage. The graphical user interface is quite easy to navigate, and we don't have any difficulty in using it. It is a good solution."
"The most valuable features are the website blocking capability and SSL interception."
"It is quite scalable. If a user needs to do more deployments, they can just add them."
"If the security issues are taken care of it would be better."
"I would like them to make some videos, practical videos, the kind with steps that people can use to learn and deploy"
"I would like to see integration with SecurNX in the future."
"The product can be pretty expensive."
"I would like to see more integrability with other products."
"It should have more integrations with multiple end user OEMs."
"The pricing is a bit high. Being outside of the USA, we have issues with the exchange rate."
"The reporting could be improved by way of the information that's displayed. For example, when you pull a report, it shows an internal employee going to many websites, but you can spin that right down by saying a lot of it is being cached."
"We are using a V10000 G3 appliance. It is just a proxy. It is just HTTP, FTP, and HTTPS. Now, as our website has developed and we are using rich time-connectivity protocols, the proxy doesn't have the ability to work with these protocols. It would be nice if the UDP feature was there for it to filter UDP traffic. It needs firewall capabilities for UDP filtering. Its upgrades can be quite complex, and they don't always go as per the plan. Its reporting could be a bit more granular."
"In the on-premises version, I don't like the deployment and structuring of the device."
"Overall the software is occupying too much memory space. If they could remedy that, it would be a better experience, because today Windows is occupying too much memory space as well (in terms of the RAM), and this software has also started occupying all the memory. Due to this, I have less space for my other office products and data. I can't, for example, operate a huge Excel sheet or other datasets."
"It's the support that's the problem because that's a different question from the product itself — it's the Achilles heel."
"But the deployment could be easier. It might take from one day to three days. Usually, that involves an engineer from the vendor and a working team at the enterprise."
"A feature we wish to see addressed in the next release of Forcepoint Secure Web Gateway involves its administration."
"The solution should be better able to support itself and operate faster. Sometimes the technical support team takes too long to respond."
"Sometimes attacks or a new ransomware gets through."
"The interface could be made more user-friendly."
"The major challenge is their support. The support from Broadcom is quite poor. It takes forever for them to get back to you, and when they get back to you, they ask you for so much information, which makes it more difficult. That's the only problem I have with Broadcom. This is one of the reasons why we are switching to another solution. Another reason for switching is that we have a plan to adopt solutions in the cloud so that we can offload the administration efforts to the vendor. In future releases, they can improve its reporting and the process for rules creation. They can also improve Broadcom on things such as security information and event management so that from my same platform, I can carry out functions and probably block websites. Such a feature would be nice. Currently, Broadcom is integrated with McAfee to block access to certain sites automatically. It would be nice if they can expand their integration to IBM Resilient Security Orchestration and Automation Response."
"Depending on the severity of the issue, I think they can be a bit slow - a few days for the low severity cases, but for the severe cases normally they contact you back in a couple of hours."
"Difficult and time-consuming to deploy and update."
"The licensing fee is paid on a yearly basis."
"Cisco uses subscription models for the pricing and there are three subscription plans."
"It has a reasonable price. It is certainly not as expensive as it used to be. It is in line with other offerings on the market. There are a number of different flavors of Umbrella. They could bring Umbrella SIG down a bit because its price is a little bit high for what it does, but I also understand why its price is high."
"The price could be lower."
"The licensing part for Umbrella is really flexible."
"I think it's worth the money."
"Cisco Umbrella is expensive and could be cheaper."
"The price is quite good."
"The price of this product should be reduced to make it more competitive."
"Licensing is flexible. License pricing information is based on the customer, their environment, and on the future approach."
"The solution is priced a little high compare to similar solutions."
"Overall, I am not aware of the option to pay for one time use of Forcepoint Secure Web Gateway."
"The price of this solution is reasonable."
"The licensing is not expensive."
"There is an additional charge for advanced security features."
OpenDNS provides easy-to-implement Internet navigation and Web security solutions for families, schools, governmental organizations and businesses of all sizes. The services provided byincrease the speed of navigating websites and prevent unintended access to phishing and malware sites as well as to any Web content that you configure to be restricted.
Complete Website Security goes far beyond encryption to deliver protection for websites, data and applications—with 24/7 control that helps to mitigate risk and helps to ensure uninterrupted performance for every website. Multi-layered security and controls make our certificate issuance and authentication processes one of the most rigorous in the industry. Automated management pinpoints certificate and website weaknesses due to unexpected expirations, flawed installations, deprecation and critical vulnerabilities in the event of attacks. Meanwhile, Symantec’s unified security identifies worldwide security vulnerabilities, delivers real-time analytics and helps our customers to protect against damage 24/7. It's why we've become the name people trust.
Forcepoint Secure Web Gateway is ranked 3rd in Secure Web Gateways (SWG) with 14 reviews while Symantec Secure Web Gateway is ranked 12th in Secure Web Gateways (SWG) with 4 reviews. Forcepoint Secure Web Gateway is rated 8.0, while Symantec Secure Web Gateway is rated 6.8. The top reviewer of Forcepoint Secure Web Gateway writes "Flexible endpoint security, provides URL filtering, and the reporting is good". On the other hand, the top reviewer of Symantec Secure Web Gateway writes "Quite scalable but it is more complex than it needs to be and would be better with modernized deployment strategies". Forcepoint Secure Web Gateway is most compared with Zscaler Internet Access, Fortinet FortiProxy, McAfee Web Protection, Trend Micro Web Security and TitanHQ WebTitan, whereas Symantec Secure Web Gateway is most compared with Zscaler Internet Access, iboss, Cisco Web Security Appliance, Akamai Enterprise Threat Protector and Clearswift SECURE Web Gateway. See our Forcepoint Secure Web Gateway vs. Symantec Secure Web Gateway report.
See our list of best Secure Web Gateways (SWG) vendors.
We monitor all Secure Web Gateways (SWG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.