We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The visibility and insight this solution gives you into threats is pretty granular. It has constant monitoring. You can get onto the device trajectory to look at a threat, but you can also see what happened prior to the threat. You can see what happened after the threat. You can see what other applications were incorporated into the execution of the threat. For example, you have the event, but you see that the event was launched by Google Chrome, which was launched by something else. Then, after the event, something else was launched by whatever the threat was. Therefore, it gives you great detail, a timeline, and continuity of events leading up to whatever the incident is, and then, after. This helps you understand and nail down what the threat is and how to fix it."
"If somebody has been compromised, the question always is: How has it affected other devices in the network? Cisco AMP gives you a very neat view of that."
"Among the most valuable features are the exclusions. And on the scalability side, we can integrate well with the SIEM orchestration engine and a number of applications that are proprietary or open source."
"It is a very stable program."
"The solution makes it possible to see a threat once and block it everywhere across all endpoints and the entire security platform. It has the ability to block right down to the file and application level across all devices based on policies, such as, blacklisting and whitelisting of software and applications. This is good. Its strength is the ability to identify threats very quickly, then lock them and the network down and block the threats across the organization and all devices, which is what you want. You don't want to be spending time working out how to block something. You want to block something very quickly, letting that flow through to all the devices and avoiding the same scenario on different operating systems."
"Integration is a key selling factor for Cisco security products. We have a Cisco Enterprise Agreement with access to Cisco Email Security, Cisco Firepower, Cisco Stealthwatch, Cisco Talos, Cisco Threat Grid, Cisco Umbrella, and also third-party solutions. This is key to our security and maximizing operations. Because we do have the Email Security appliance and it is integrated with Threat Response, we have everything tied together. Additionally, we are using the Cisco SecureX platform, as we were a beta test for that new solution. With SecureX, we are able to pull all those applications into one pane for visibility and maintenance. This greatly maximizes our security operations."
"Another of my favorite features is called the Device Trajectory, where it shows everything that's going on, on a computer. It shows the point in time when a virus is downloaded, so you can see if the user was surfing the internet or had a program open. It shows every running process and file access on the computer and saves it like a snapshot when it detects something malicious. It also has a File Trajectory, so you can even see if that file has been found on any of your other computers that have AMP."
"The entirety of our network infrastructure is Cisco and the most valuable feature is the integration."
"It is stable and scalable."
"Ability to get forensics details and also memory exfiltration."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"There aren't any features that really stand out — I just want it to keep malware out of my system. To date, I haven't had any malware in my system."
"It is very light. It is the only solution that can be installed on a machine that already has an antivirus. It is a pretty complete solution."
"It is excellent endpoint protection for mobiles that does everything it says it will."
"The most valuable features of the solution include the endpoint navigation protection, the protection related to the EMS service, as well as the control and the cloud integration capabilities."
"We've not had any issues with scalability. If an organization needs to expand, they can do so quite easily."
"The solution has many features. It is very easy to define and set the policies based on the user groups, it does not take up a lot of resources in operation, and has provided us with a good track record of protection."
"The initial setup is not complex at all. It's very straightforward."
"Their policy management, their cloud-based dashboard and user interface are very easy to navigate."
"We don't have issues. We think that Cisco covers all of the security aspects on the market. They continue to innovate in the right way."
"We had a lot of noise at the beginning, and we had to turn it down based on exclusions, application whitelisting, and excluding unknown benign applications. Cisco should understand the need for continuous updates on the custom Cisco exclusions and the custom applications that come out-of-the-box with the AMP for Endpoints."
"...the greatest value of all, would be to make the security into a single pane of glass. Whilst these products are largely integrated from a Talos perspective, they're not integrated from a portal perspective. For example, we have to look at an Umbrella portal and a separate AMP portal. We also have to look at a separate portal for the firewalls. If I could wave a magic wand and have one thing, I would put all the Cisco products into one, simple management portal."
"The technical support is very slow."
"Maybe there is room for improvement in some of the automated remediation. We have other tools in place that AMP feeds into that allow for that to happen, so I look at it as one seamless solution. But if you're buying AMP all by itself, I don't know if it can remove malicious software after the fact or if it requires the other tools that we use to do some of that."
"We have had some problems with updates not playing nice with our environment. This is important, because if there is a new version, we need to test it thoroughly before it goes into production. We cannot just say, "There's a new version. It's not going to give us any problems." With the complexity of the solution using multiple engines for multiple tasks, it can sometimes cause performance issues on our endpoints. Therefore, we need to test it before we deploy. That takes one to three days before we can be certain that the new version plays nice with our environment."
"I would like to see integration with Cisco Analytics."
"The room for improvement would be on event notifications. I have mine tuned fairly well. I do feel that if you subscribe to all the event notification types out-of-the-box, or don't really go through and take the time to filter out events, the notifications can become overwhelming with information. Sometimes, when you're overwhelmed with information, you just say, "I'm not going to look at anything because I'm receiving so much." I recommend the vendor come up with a white paper on the best practices for event notifications."
"Detections could be improved."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"The SIEM could be improved."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"Technical support is not the best. It's hard to get a hold of them if we need help. It's something that definitely needs improvement."
"There needs to be more advanced analytics. It would make it a more powerful antivirus solution within the marketplace."
"The solution could improve by providing better ransomware protection."
"I did notice that my OS slowed down, but I don't know if that's due to Webroot."
"There should be a Webroot Business Endpoint Protection mobile app."
"One of the biggest pain points is that it's not really ransomware-oriented. They will be able to catch some, but that's where Sentinel One is a better player compared to Webroot."
"It would be nice if it had a feature for automatically generating reports on the client end for device status, security status and backup information."
"Its detection capability for certain attacks should be improved. It should have better and wider detection for certain malware attacks. It could also have some sort of RMN."
"There are a couple of different consumption models: Pay up front, or if you have an enterprise agreement, you can do a monthly thing. Check your licensing possibilities and see what's best for your organization."
"Licensing fees are on a yearly basis and I am happy with the pricing."
"The Enterprise Agreement is like an all-you-can-eat buffet of Cisco products. In that vein, it was very affordable."
"The visibility that we have into the endpoint and the forensics that we're able to collect give us value for the price. This is not an overly expensive solution, considering all the things that are provided. You get great performance and value for the cost."
"The pricing and licensing are reasonable. The cost of AMP for Endpoints is inline with all the other software that has a monthly endpoint cost. It might be a little bit higher than other antivirus type products, but we're only talking about a dollar a month per user. I don't see that cost as being an issue if it's going to give us the confidence and security that we're looking for. We have had a lot of success and happiness with what we're using, so there's no point in changing."
"Whenever you are doing the licensing process, I would highly advise to look at what other Cisco solutions you have in your organization, then evaluate if an Enterprise Agreement is the best way to go. In our case, it was the best way to go. Since we had so many other Cisco products, we were able to tie those in. We were actually able to get several Cisco security solutions for less than if we had bought three or four Cisco security solutions independently or ad hoc."
"There is also the Cisco annual subscription plus my management time in terms of what I do with the Cisco product. I spend a minimal amount of time on it though, just rolling out updates as they need them and monitoring the console a couple of times a day to ensure nothing is out of control. Cost-wise, we are quite happy with it."
"We have a license for 3,000 users and if we get up to 3,100 users, it doesn't stop working, but on the next renewal date you're supposed to go in there and add that extra 100 licenses. It's really good that they let you grow and expand and then pay for it. Sometimes, with other products, you overuse a license and they just don't work."
"There are no issues with the pricing."
"I think the price is fairly reasonable. I was really prepared to pay more, but the price is fine."
"The solution is pretty cheap, actually. At our level, which is at 2,500 endpoints, we're paying 87 cents an agent per month."
"We are on an annual subscription for the use of Webroot Business Endpoint Protection."
"I can't recall the exact pricing, but I believe there is a monthly fee of $20-30 per user."
"It is relatively cheap."
"The solution doesn't cost too much. It's about 30 Euros a year for each endpoint. It's pretty affordable for us and for many other companies."
Advanced Malware Protection (AMP) is subscription-based, managed through a web-based management console, and deployed on a variety of platforms that protects endpoints, network, email and web Traffic. AMP key features include the following: Global threat intelligence to proactively defend against known and emerging threats, Advanced sandboxing that performs automated static and dynamic analysis of files against more than 700 behavioral indicators, Point-in-time malware detection and blocking in real time and Continuous analysis and retrospective security regardless of the file's disposition and Continuous analysis and retrospective security.
Advanced attacks can take just minutes, if not seconds, to compromise the endpoints. First-generation endpoint detection and response (EDR) tools simply cannot keep pace. They require manual triage and responses that are not only too slow for fast moving threats but they also generate a huge volume of indicators that burden already overstretched security teams. Further, legacy EDR tools drive up the cost of security operations and can slow processes, negatively impacting business.
FortiEDR delivers advanced, real-time threat protection for endpoints both pre- and post-infection. It proactively reduces the attack surface, prevents malware infection, detects and defuses potential threats in real time, and can automate response and remediation procedures with customizable playbooks. FortiEDR helps organizations stop breaches in real-time automatically and efficiently, without overwhelming security teams with a slew of false alarms or disrupting business operations.
Webroot SecureAnywhere Business Endpoint Protection offers a unique security approach that protects against threats across numerous vectors; including email, web browsing, file attachments, hyperlinks, display ads, social media apps, and connected devices like USB drives, as well as other blended threats with the potential to deliver malicious payloads. SecureAnywhere Business Endpoint Protection is fully cloud-based management, means no on-premises hardware or software is needed and the console is always up to date and there are no definitions or signatures to deploy and manage. Webroot SecureAnywhere Business Endpoint Protection offers highly accurate and effective endpoint malware prevention with a range of additional security shield capabilities that keep both the user and the device safe, Malware detection occurs continuously in real time, so performance issues fade away.
Fortinet FortiEDR is ranked 9th in Endpoint Detection and Response (EDR) with 5 reviews while Webroot Business Endpoint Protection is ranked 20th in Endpoint Protection for Business (EPP) with 11 reviews. Fortinet FortiEDR is rated 7.8, while Webroot Business Endpoint Protection is rated 7.4. The top reviewer of Fortinet FortiEDR writes "Straightforward, easy to maintain, and works as per our expectations". On the other hand, the top reviewer of Webroot Business Endpoint Protection writes "Keeps mobile devices secure against vulnerabilities or any attacks". Fortinet FortiEDR is most compared with Fortinet FortiClient, SentinelOne, CrowdStrike Falcon, Microsoft Defender for Endpoint and Kaspersky Endpoint Detection and Response, whereas Webroot Business Endpoint Protection is most compared with Microsoft Defender for Endpoint, SentinelOne, Carbon Black CB Defense, Sophos Intercept X and Panda Security Adaptive Defense.
We monitor all Endpoint Detection and Response (EDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.