We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Thanks to Heroku, we don't need to do as much direct management in AWS."
"It's easy to push a change and to deploy new things."
"It is easy to deploy applications, and we don't need to bother about software updates on the server. We don't need to bother about machines, servers, and hardware. We only need to care about the system and functionality that we need or want to develop. They take care of everything else. It provides high availability. It is a pretty good solution that provides everything that we need. It has everything that we need to run our applications. We have many different applications, and we generate three million bills for a company in Brazil. We see more than a billion requests per day in another application. Everything works just fine, and it is very good."
"We are able to operate client’s platform without downtime during security patch management each month and provide a good SLA (as scalability for applications is processed during heavy client website load, automatically)."
"The most valuable feature is the high availability for the applications."
"Provides support throughout the whole platform."
"The solution provides a lot of flexibility to the application team for running their applications in the container platform, without needing to monitor the entire infrastructure all the time. It automatically scales and automatically self-heals. There is also a mechanism to alert the team in case it is over-committing or overutilizing the application."
"They could flesh out some of their analytics a little more."
"Heroku doesn't support Docker images on the CI infrastructure."
"Their support is good, but they can improve their response time."
"Not a ten because it's not a standard solution and the endpoint protection user has to prepare with documentation or have training from other people. It's not easy to start because it's not like other solutions."
"The solution only offers support for one server."
"Documentation and technical support could be improved. The product is good, but when we raise a case with support—say we are having an image issue—the support is not really up to the mark. It is difficult to get support... When we raise a case, their support people will hesitate to get on a call or a screen-sharing session. That is a major drawback when it comes to OpenShift."
Established in 2007, Heroku is a cloud application platform providing a streamlined, efficient place for web app developers to create and deploy their applications. Heroku is designed to maximize developer productivity. With the entire web application development process available on the Herokucloud, creating and rolling out web apps has been made more efficient, convenient, and cost-effective than ever before.
OpenShift is Red Hat's Platform-as-a-Service (PaaS) that allows developers to quickly develop, host, and scale applications in a cloud environment. With OpenShift you have a choice of offerings, including online, on-premise, and open source project options.
Heroku is ranked 10th in PaaS Clouds with 3 reviews while OpenShift is ranked 5th in PaaS Clouds with 4 reviews. Heroku is rated 9.4, while OpenShift is rated 7.8. The top reviewer of Heroku writes "Good pricing, highly scalable, very easy to set up, and allows us to focus on the functionality that we need and takes care of everything else". On the other hand, the top reviewer of OpenShift writes "Managing infrastructure is easy because of self-healing and automatic scaling, but technical support is not up to the mark". Heroku is most compared with Microsoft Azure, Amazon Lightsail, Pivotal Cloud Foundry, IBM Public Cloud and Salesforce Platform, whereas OpenShift is most compared with Amazon AWS, Pivotal Cloud Foundry, VMware Tanzu Application Service, Microsoft Azure and SAP Cloud Platform. See our Heroku vs. OpenShift report.
See our list of best PaaS Clouds vendors.
We monitor all PaaS Clouds reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.