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IBM Resilient vs ServiceNow Security Operations comparison

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Featured Review
Find out what your peers are saying about IBM Resilient vs. ServiceNow Security Operations and other solutions. Updated: January 2022.
564,729 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It's really simple and has a flexible interface.""The solution is very easy to use.""Its flexibility is the most valuable.""The UBA, User Behavior Analytics, is very good.""This is a good solution that we recommend for customers."

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"My favorite feature is the application vulnerability scanner."

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Cons
"This product could be improved with better customization. This product isn't the best on the market like QRadar, but it's actually a good solution. However, some competitors' solutions contain more integration, support, automation, or flexibility.""The initial setup is complex.""The product needs a bit more development.""The integration could be improved so that it is easy to integrate with other solutions.""Its price needs improvement."

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"They should stick to the roadmap and continue to build plugins and integrations with other third parties, enhance the UI, and enhance the reporting. It's all good. They should just continue enhancing the releases.""The threat intelligence module needs a better dashboard."

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Pricing and Cost Advice
  • "It is very expensive."
  • "There is a license you need to pay for in order to use this product."
  • More IBM Resilient Pricing and Cost Advice →

  • "This product is a good value for the money."
  • More ServiceNow Security Operations Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: 
    The solution is very easy to use.
    Top Answer: 
    The pricing is pretty good, however, the downside is that it is not a very mature product. When a company needs a playbook, they have to create one, and then they have to pay someone for that service… more »
    Top Answer: 
    The product needs a bit more development. We've had some compatibility issues that need to be resolved. There needs to be a bit more research done into that to figure out why it won't work. For… more »
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    Ranking
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    3,814
    Comparisons
    2,599
    Reviews
    5
    Average Words per Review
    335
    Rating
    7.5
    Views
    4,673
    Comparisons
    3,086
    Reviews
    2
    Average Words per Review
    517
    Rating
    9.0
    Comparisons
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    Overview

    The Resilient Incident Response Platform (IRP) is the leading platform for orchestrating and automating incident response processes.

    The Resilient IRP quickly and easily integrates with your organization’s existing security and IT investments. It makes security alerts instantly actionable, provides valuable intelligence and incident context, and enables adaptive response to complex cyber threats.

    ServiceNow Security Operations is an Enterprise Security Response engine offering security incident response, vulnerability response, and threat intelligence. It’s built on the intelligent workflows, automation, orchestration, and deep connection with IT of the ServiceNow platform.

    Offer
    Learn more about IBM Resilient
    Learn more about ServiceNow Security Operations
    Sample Customers
    Golden Living, Health Equity, USA Funds
    DXC Technology, Freedom Security Alliance, Prime Therapeutics, Seton Hall University, York Risk Services
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company30%
    Comms Service Provider23%
    Financial Services Firm10%
    Energy/Utilities Company4%
    VISITORS READING REVIEWS
    Computer Software Company31%
    Comms Service Provider14%
    Financial Services Firm10%
    Energy/Utilities Company7%
    Find out what your peers are saying about IBM Resilient vs. ServiceNow Security Operations and other solutions. Updated: January 2022.
    564,729 professionals have used our research since 2012.

    IBM Resilient is ranked 6th in Security Orchestration Automation and Response (SOAR) with 5 reviews while ServiceNow Security Operations is ranked 7th in Security Orchestration Automation and Response (SOAR) with 2 reviews. IBM Resilient is rated 7.6, while ServiceNow Security Operations is rated 9.0. The top reviewer of IBM Resilient writes "Easy to use with good stability but needs more documentation". On the other hand, the top reviewer of ServiceNow Security Operations writes "SN SecOps offers a great set of features to better ingest information from Detection, SIEM, Vulnerability, and Threat Intelligent apps to better manage SecOps and ITSM". IBM Resilient is most compared with Palo Alto Networks Cortex XSOAR, Splunk Phantom, Fortinet FortiSOAR, Siemplify and IBM Cloud Pak for Security, whereas ServiceNow Security Operations is most compared with Splunk Phantom, Palo Alto Networks Cortex XSOAR, Fortinet FortiSOAR, FireEye Helix and Exabeam Fusion SIEM. See our IBM Resilient vs. ServiceNow Security Operations report.

    See our list of best Security Orchestration Automation and Response (SOAR) vendors.

    We monitor all Security Orchestration Automation and Response (SOAR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.