We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The product is quite flexible."
"The solution overall is very versatile and flexible, especially compared to other products."
"One of our favorite features is the "Info-Zone", which provides operational intelligence in flight and in context to guide both business users and support teams to productivity."
"Some of the strengths are Enterprise Management Solutions and the series of Management solutions which is number one in Gartner's report and has been for the last five years."
"The best feature is the maintenance module, which is essentially an industry-specific workflow designed with a manufacturing module as per industry standards. It's very precise and specific without having complex functionalities. It's straightforward. Field Service Management is definitely a wonderful product that IFS has developed because it caters to field services. The energy and utility sectors can answer their business needs using the software."
"This software scales very well across various implementations."
"ERP is a valuable feature of this product."
"I think one of the best use cases is centralizing supplier and customer data into our finance system. We identified there were so many duplicate suppliers and customers and so a lot of time was spent reporting."
"EBS has lots of application families and lots of features. It is modular in deployment and flexible enough to let the customer increase the built-in capabilities and enable new applications when needed. These are very important things at hand in case there will be a need to expand the product capabilities and/or implement new projects."
"Great finance modules and customization."
"The most valuable features are the financial-related capabilities."
"As we have been using this for the past nine years we have had the opportunity to explore the product. Really everything has worked well and all the modules are very good."
"The complete product suite is good. The financials are good, it is the best product I've been working with is Oracle Financial. Supply chain manufacturing is very comprehensive and the connectivity, between all the modules, is seamless. They are all communicated well with one another."
"It would be ideal if, in the future, the product could incorporate IoT and blockchain elements. We'd like to explore more of these types of features going forward."
"We would like to see AI-driven CSI functions built into the tool that would allow us to quickly tie our improvement goals to metrics and activities, so Assyst will suggest the next steps to help us get closer to our goals."
"The integration is a bit complex, and post-implementation support services need to be improved. They have a service center based out of Sri Lanka. The support aspect is good, but the response time is a little slower than we anticipated. In the next release, it would be better if Warehouse Management could be improvised. They have a product line that's a data warehouse management system, but it's still premature and requires a bit of enhancement."
"The user interface can be improved. When you're clicking through the screens, there are some icons or symbols that really need updating and would be more useful and noticeable if they are aesthetically pleasing."
"There are certain digital features that need to be incorporated, such as IOP."
"One issue with the product is because it build on a lot of older technologies, there is a substantial technical debt in the system."
"The simplicity of the user experience needs to be improved tremendously."
"It's difficult for some customers to understand in the beginning. A user really has to understand the processes."
"If you get away from the financials core of the product, it is not so good at handling peripherals."
"Oracle E-Business Suite uses an old technology (Forms), which is Java-based."
"I would say the integration needs improvement. Oracle needs to work on the integration layer to make the solution much more robust and modern."
"The user interface could be better. It's not good because they made their interface all in one, and my customers don't want to use it. I have to customize the interface and personalize it to hide some fields on the screen. It has lots of information on the screen, and the user can't easily navigate it. It's very difficult to use. I think that Oracle should have something like best practices. They need to provide some patches to simplify the interface based on the industry niche. Because now we see everything on the same screen, but the users don't need all that information. It's complicated to use for end-users, and we have to spend more time training them. In the next release, I think they should implement most of the features in the mobile app. It should be better. Oracle didn't update their mobile application for a very long time. Connecting the mobile application is complicated."
"We don't like Oracle EBS because it is very old. Nowadays, all the systems are on the cloud and web-based. With Oracle EBS, you need a huge setup before installing it. You need a lot of servers. There are a lot of problems and bugs in the system. We have to move from Oracle EBS to another system. In terms of improvements, it can have better training for end users and better support."
"Pricing is an area that could be improved. They could be more competitive."
"Ask for all-inclusive pricing, as they are pretty flexible if you ask for custom models."
"IFS Applications is expensive software, but it's on par with SAP and Oracle. It's for large enterprises and government entities and not for small and medium-sized enterprises. They have one licensing model, but if you want to have a module-specific license, they provide component-based licenses. Unlike SAP and Oracle, it doesn't have different levels of licensing. It's one level of licensing."
"Licensing and costing of Oracle EBS is very complex. We recommend to use a system integrator during the negotiation process since Oracle sales representatives sometime do not know the actual minimum requirements and may oversell the necessary licenses through ignorance."
"In order to minimize the implementation and consultancy costs, business lines should have proper definitions. They need to have a proper way of retrieving their data, which should be structured well."
"Oracle prices are better in Vietnam and more flexible. If we need to customize something in Oracle, it's very flexible and easy to customize."
"Both the current projects and future projects should be defined well. Licensing should be done according to current and near future plans."
"Licensing is on a yearly basis. There is an initial cost, and the standard fee is 22% per year."
"Considering the market at the moment, Oracle needs to adjust the pricing of this solution."
"The price of the solution is extremely high."
"This product is more expensive if you compare it to SAP."
IFS develops and delivers cloud enterprise software for companies around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. Within our single platform, our industry specific products are innately connected to a single data model and use embedded digital innovation so that our customers can be their best when it really matters to their customers – at the Moment of Service™. The industry expertise of our people and of our growing ecosystem, together with a commitment to deliver value at every single step, has made IFS a recognized leader and the most recommended supplier in our sector. Our team of 4,500 employees every day live our values of agility, trustworthiness and collaboration in how we support our 10,000+ customers. Learn more about how our enterprise software solutions can help your business today at ifs.com.
IFS Applications is ranked 2nd in Field Service Management with 5 reviews while Oracle E-Business Suite is ranked 1st in Field Service Management with 25 reviews. IFS Applications is rated 7.8, while Oracle E-Business Suite is rated 7.6. The top reviewer of IFS Applications writes "A cloud-based ERP solution with a useful maintenance module, but post-implementation support could be better". On the other hand, the top reviewer of Oracle E-Business Suite writes "Highly scalable: Supports scale-out architecture". IFS Applications is most compared with SAP ERP, ServiceNow, Microsoft Dynamics NAV, IBM Maximo and SAP S4HANA, whereas Oracle E-Business Suite is most compared with JD Edwards EnterpriseOne, PeopleSoft, Oracle HCM Cloud, Oracle ERP Cloud and Microsoft Dynamics AX. See our IFS Applications vs. Oracle E-Business Suite report.
We monitor all Field Service Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.