"The flexibility of the solution is its most valuable feature."
"For our needs, the cloud-native proxy architecture is a very good solution. We are moving away from on-prem appliances and moving more toward cloud-based solutions. Zscaler is a good fit for our strategy. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."
"The security is excellent."
"We don't have to buy equipment to use it. And when our engineers set it up on our side, we just configured a few settings and we were in."
"The VPN is valuable, as the whole technology is very different from a traditional VPN."
"Zscaler Internet Access has helped us reduce the time that we spend managing security policies by about four hours a week. We can use this time to focus on other things, especially the IT team."
"Zscaler Internet Access protects using data loss prevention. If you have a CASB exposing your cloud out into the network, then Zscaler Internet Access will go ahead and control that unknown cloud application in the CASB, protecting it. There is also data detection with exact data match. This improves the data coming into your cloud so you are protecting it."
"The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go."
"The interaction we've had with the support team hasn't been ideal. Technical support should be improved."
"An improvement would be if they could provide an out-of-the-box experience, like 20 to 30 features all ready to go. In comparison, LogRhythm offers out-of-the-box features. With Zscaler Internet Access, there is firewall IPS, multiple security services, filtering, DLP, and CASB browser isolation. These are things that all users are going to be using. However, when an administrator or architect would start building this, I would definitely need to engage professional services to help clients do it."
"The reporting functionality could be a bit easier to use. There is a reporting function, but it's quite hard to do any good reporting, from a user-management perspective. For example, if a department manager wants to know how his department is using the web, there is a way to get the data, but it's quite cumbersome to get it and show it well. And that's true for comparing between departments."
"They could provide more time for the onboarding the training of an IT person."
"I don't know whether it's Zscaler or not, however, sometimes I can't access my time management. I need to wait and try again a few hours later. Typically, if I let some time pass, I can access it again."
"One thing that they could improve is the ability to import rules from other platforms."
"There are a few features that are not compatible with the Azure cloud."
"I would like to see more training and video documentation."
Earn 20 points
Illumio Adaptive Security Platform (ASP) helps you stop cyber threats, improve understanding of risk, and simplify security operations for applications in and across data center and cloud environments. It's adaptive segmentation capabilities lets organizations understand and protect their computing assets in minutes, across a range of formats in both data centers and public clouds.
Zscaler Web Security provides unmatched security, visibility and control, going beyond the basics of web content filtering. Delivered in the cloud, Zscaler includes award-winning web security integrated with our robust network security platform that features advanced threat protection, real-time analytics and forensics. You'll get protection across every user, location and device, including laptops, smartphones, tablets and Internet of Things devices.
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Illumio Adaptive Security Platform is ranked 6th in Cloud and Data Center Security with 1 review while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 7 reviews. Illumio Adaptive Security Platform is rated 8.0, while Zscaler Internet Access is rated 8.8. The top reviewer of Illumio Adaptive Security Platform writes "Good flexibility and excellent scalability with good technical and informational guides". On the other hand, the top reviewer of Zscaler Internet Access writes " AI decision-making on quarantined documents reduces manual work". Illumio Adaptive Security Platform is most compared with Guardicore Centra, Cisco Secure Workload, VMware NSX, Forescout Platform and Appgate SDP, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Netskope CASB, Prisma SaaS by Palo Alto Networks, Microsoft Defender for Cloud Apps and McAfee Web Protection.
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