We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The user interface is good."
"The most valuable features are its ease of use, excellent pricing, and it is platform agnostic."
"We have contacted technical support a handful of times and received some assistance."
"Kerio Connect is secure, flexible, and easy to control from the user interface. It has many security features able to be controlled from one place, such as anti-spam. I have found it very convenient. Additionally, you can analyze log files and share folders which is helpful."
"Microsoft has a very good support team."
"Support is very good."
"It is easy to set up."
"Microsoft Exchange is a powerful solution. It can easily integrate with Active Directory and other business applications. It does not require any training, it is flexible and simple to use. When comparing Microsoft Exchange to other solutions, such as Lotus Note, it is more straightforward for business."
"The initial setup is quite a straightforward process. I don't think it is a very complicated solution. Plenty of things could be more complex, but the ordinary, general settings are quite simple."
"Customers can benefit from this new pricing model because it's expensive and now with the subscription they can budget for this."
"The backup and archiving features are valuable, it is user friendly too."
"Now, we manage to serve almost 99% of the information."
"The solution could improve the redundancy because we only have one copy of the Kerio Connect server on our hardware. The next step for us is to move to the cloud and if Kerio does not have a cloud version available they should release one"
"It could be simpler to use and install, but I still wouldn't use it because there isn't a compelling use case."
"Most of our clients use Outlook and Kerio Connect. Occasionally, Kerio can be a bit slow. They could make it faster to get onto the web interface without so much load time. It's just slow with Outlook, however, for some reason."
"I would like to see better support from their support team."
"From a security perspective, Microsft Exchange can be improved. All that needs to be added is security, but that's an internal hierarchical problem from the product itself and not the end-users."
"For new users, it might take them some time to get used to the product."
"In the version we have, I would like to see better communication between the end device and the Exchange server."
"Microsoft could improve on Exchange's hybrid deployment or HCW. They need to improve on that because I was having many issues with HCW in our environment at times."
"Microsoft Exchange needs to improve how it handles and assigns policy and security."
"I think it could be more scalable."
"There is a lot of spam email that comes in, so they should add functionality to help fix this problem."
"From a security point of view, Microsoft should enhance the new features. Technical support could also be better."
"The pricing is about $3 per mailbox per month."
"The price of Kerio Connect is better when comparing it to others solutions."
"It's a little bit expensive."
"Microsoft doesn't have a unit price, it's based on the quantity, and they offer great discounts."
"Microsoft Exchange is a very well-priced solution."
"We are currently using enterprise licenses for the solution. They are different pricing models available. There are individual, cloud-based, and enterprise licenses all with different pricing models. The larger the number of users, the lesser the price. For small to medium companies like us, we feel it is expensive."
"It's working very well. There is no problem, but the price is not the best."
"Its price is very affordable, and basically, it is the standard of the industry. We have the Exchange 365 subscription, which includes the usage of Exchange Online. I don't know the specific cost, but it is the retail price of Microsoft 365 E3 licenses. Microsoft's licensing is not very easy to understand. Microsoft changes rules every other day, which makes it difficult for us to understand the licensing not only for Exchange but also for other products. It can sometimes be really complex to understand what you need to have in order to comply with Microsoft licensing."
"Its price is okay."
"We pay for the license annually."
Kerio Connect, a messaging and collaboration solution, meets the needs of small and mid-sized businesses while offering a robust feature lineup. Business users enjoy support for their favorite email client and easy web-based access. Kerio Connect is highly stable—so you can focus on business rather than unexpected downtime and recovery.
Kerio Connect is ranked 7th in Email Applications with 4 reviews while Microsoft Exchange is ranked 2nd in Email Applications with 22 reviews. Kerio Connect is rated 6.4, while Microsoft Exchange is rated 8.2. The top reviewer of Kerio Connect writes "An easy implementation with a good user interface and pretty scalable". On the other hand, the top reviewer of Microsoft Exchange writes "It has good integration with other Microsoft tools and allows us to retain and recover an email deleted by a user". Kerio Connect is most compared with Zimbra Collaboration, IceWarp, Microsoft Exchange Online, G Suite Enterprise and Open-Xchange, whereas Microsoft Exchange is most compared with Zimbra Collaboration, IceWarp, HCL Domino, HCL Notes and Open-Xchange. See our Kerio Connect vs. Microsoft Exchange report.
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We monitor all Email Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.