We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Being able to build and modify dashboards on the fly with Activeboards streamlines my analyst time because my analysts aren't doing it across spreadsheets or five different tools to try to build a timeline out themselves. They can just ingest it all, build a timeline out across all the logging, and all the different information sources in one dashboard. So, it's a huge time saver. It also has the accuracy of being able to look at all those data sources in one view. The log analysis, which would take 40 hours, we can probably get through it in about five to eight hours using Devo."
"The ability to have high performance, high-speed search capability is incredibly important for us. When it comes to doing security analysis, you don't want to be doing is sitting around waiting to get data back while an attacker is sitting on a network, actively attacking it. You need to be able to answer questions quickly. If I see an indicator of attack, I need to be able to rapidly pivot and find data, then analyze it and find more data to answer more questions. You need to be able to do that quickly. If I'm sitting around just waiting to get my first response, then it ends up moving too slow to keep up with the attacker. Devo's speed and performance allows us to query in real-time and keep up with what is actually happening on the network, then respond effectively to events."
"Devo provides a multi-tenant, cloud-native architecture. This is critical for managed service provider environments or multinational organizations who may have subsidiaries globally. It gives organizations a way to consolidate their data in a single accessible location, yet keep the data separate. This allows for global views and/or isolated views restricted by access controls by company or business unit."
"The user experience [is] well thought out and the workflows are logical. The dashboards are intuitive and highly customizable."
"Even if it's a relatively technical tool or platform, it's very intuitive and graphical. It's very appealing in terms of the user interface. The UI has a graphically interface with the raw data in a table. The table can be as big as you want it, depending on your use case. You can easily get a report combining your data, along with calculations and graphical dashboards. You don't need a lot of training, because the UI is relatively very intuitive."
"The most valuable feature is definitely the ability that Devo has to ingest data. From the previous SIEM that I came from and helped my company administer, it really was the type of system where data was parsed on ingest. This meant that if you didn't build the parser efficiently or correctly, sometimes that would bring the system to its knees. You'd have a backlog of processing the logs as it was ingesting them."
"The thing that Devo does better than other solutions is to give me the ability to write queries that look at multiple data sources and run fast. Most SIEMs don't do that. And I can do that by creating entity-based queries. Let's say I have a table which has Okta, a table which has G Suite, a table which has endpoint telemetry, and I have a table which has DNS telemetry. I can write a query that says, 'Join all these things together on IP, and where the IP matches in all these tables, return to me that subset of data, within these time windows.' I can break it down that way."
"The user interface is really modern. As an end-user, there are a lot of possibilities to tailor the platform to your needs, and that can be done without needing much support from Devo. It's really flexible and modular. The UI is very clean."
"The most valuable feature is that we can alternate incident automations."
"File Integrity Monitoring is really valuable because we have it set up on our core assets. This is one of the key features that I utilize. We also use it quite a lot for event management to do reporting."
"The initial setup is pretty easy."
"In terms of security, LogRhythm NextGen SIEM is great."
"Technical support is very helpful and responsive."
"I have found the Advanced Intelligence Engine has provided the most value to us because we can customize alarms based on our requirements and have created hundreds of alarms that notify different people for different scenarios."
"The product is great for medium to large-scale organizations."
"Automations are very valuable. It provides the ability to automate some of our small use cases. The ability to integrate with other products that use an API is also very useful. LogRhythm has a plugin for it that we can connect and start to move down towards the path of a single pane of glass instead of having multiple or different tools."
"This tool is simple to use."
"It's easy to build rules and actions based on the logs and event types we collect with the software."
"The most valuable feature is the reporting."
"It's extremely easy to deploy."
"Some of the rules are most valuable because you can be notified about various things, such as spyware or things that are going on in the internal network."
"SolarWinds' stability is fine. I don't think we've had any software issues."
"It has in-depth monitoring capabilities and an easy way for setting up dashboards. I can expand in various areas, or I can reduce areas. It supports different types of breakdowns, filters, and rules. It is very simple for an out-of-the-box type of product. It doesn't take a lot of time to figure it out, which is unlike some of the solutions that I have looked at. It meets all the aspects."
"The graphical user interface is very user-friendly. SolarWinds is a hybrid solution so you can use it across many platforms."
"Some basic reporting mechanisms have room for improvement. Customers can do analysis by building Activeboards, Devo’s name for interactive dashboards. This capability is quite nice, but it is not a reporting engine. Devo does provide mechanisms to allow third-party tools to query data via their API, which is great. However, a lot of folks like or want a reporting engine, per se, and Devo simply doesn't have that. This may or may not be by design."
"There's always room to reduce the learning curve over how to deal with events and machine data. They could make the machine data simpler."
"The Activeboards feature is not as mature regarding the look and feel. Its functionality is mature, but the look and feel is not there. For example, if you have some data sets and are trying to get some graphics, you cannot change anything. There's just one format for the graphics. You cannot change the size of the font, the font itself, etc."
"Devo has a lot of cloud connectors, but they need to do a little bit of work there. They've got good integrations with the public cloud, but there are a lot of cloud SaaS systems that they still need to work with on integrations, such as Salesforce and other SaaS providers where we need to get access logs."
"From our experience, the Devo agent needs some work. They built it on top of OS Query's open-source framework. It seems like it wasn't tuned properly to handle a large volume of Windows event logs. In our experience, there would definitely be some room for improvement. A lot of SIEMs on the market have their own agent infrastructure. I think Devo's working towards that, but I think that it needs some improvement as far as keeping up with high-volume environments."
"Technical support could be better."
"Some third-parties don't have specific API connectors built, so we had to work with Devo to get the logs and parse the data using custom parsers, rather than an out-of-the-box solution."
"One major area for improvement for Devo... is to provide more capabilities around pre-built monitoring. They're working on integrations with different types of systems, but that integration needs to go beyond just onboarding to the platform. It needs to include applications, out-of-the-box, that immediately help people to start monitoring their systems. Such applications would include dashboards and alerts, and then people could customize them for their own needs so that they aren't starting from a blank slate."
"I think there is room for improvement because the system is still running on the Windows Server platform. The problem with running on Windows is that it is not that good for scaling and providing for big deployment environments."
"We need to get better training for things like creating code and playlists. The way it's done now takes a long time."
"Parsing is totally controlled by LogRhythm and they do not allow any partner or any third-party to handle this part and this is a key challenge on my end."
"There used to be the ability to create alarms based on message text that was included in LR Version 6.x that has been removed in LogRhythm 7.x, and on that, I would like to see it added back."
"Scalability-wise, it's not that great."
"For our market, the solution is quite expensive. It would be ideal if they could work on and improve their existing pricing plans to help make it more affordable in our country."
"The solution is likely not the best option for a smaller organization."
"Their ticketing system for managing cases can be improved. They can either do that or adopt some of the open-source ticket systems into theirs. The current system works and gets the job done, but it is very bare-bones and basic. There are some things that could be improved there. They should also bring in more threat intelligence into the product and also probably start to look into the integration of more cloud or SAS products for ingesting logs. They're doing the work, but with the explosion of COVID, a lot of businesses have started to move towards more cloud applications or SAS applications. There is a whole diverse suite of SAS products out there, which is a challenge for them and I get it. They seem to be focusing on the big ones, but it'll be nice to be able to, for example, pull in Microsoft logs from Office 365. They are working towards a better way of doing that, and they have a product in the pipeline to pull logs in from other SAS applications. The biggest thing for them is going to be moving away from a Windows Server infrastructure into a straight-up Linux, which is more stable in my eyes. For the backend, they can maybe move into more of an up-to-date Elastic search engine and use less of Microsoft products."
"It is a very technical program. They can simplify it so that it isn't so hard to deal with."
"SolarWinds should improve its correlation capabilities. The correlation does not automatically detect and reduce the events fast enough. You have to manually do a correlation report, which means the tool is not scalable in many ways."
"There are no multiple dashboards which would allow you to see information side-by-side."
"Under the new system, it is not upgradable the way they say. When you try to do an upgrade, it doesn't really work unless you dump everything and start from scratch. You lose a lot of your nodes. Whenever you set your nodes up and everything else, they don't want to bring those nodes back in, so you have to really go back and restructure all your nodes. I went from version 6.5 to version 6.6 and then to version 6.7. I then went to version 2019, and now it is version 2020. It would be good if we can upgrade without having to delete everything and start from scratch. They can maybe build more KPIs and other things for the dashboard. Some of the other systems already have built-in KPIs. SolarWinds is starting to catch up, but it is not there yet. They can include some of the business or industry standards for tracking the time, that is, the meantime to detect (MTTD) and the meantime to resolve (MTTR). They can also find a way to build a KPI that measures the number of instances of port scans experienced in a week or a month."
"There is no correlation made between log entries, so no threat information is presented."
"I would like to have a more customizable dashboard."
"The reporting could be more robust. It can be a lot more granular and that will make it a lot more useful in comparison to how it is incorporated at the moment."
"It won't tell you when your backups are failing, but it will give you hints when your database is running on full recovery."
"We have an OEM agreement with Devo. It is very similar to the standard licensing agreement because we are charged in the same way as any other customer, e.g., we use the backroom."
"Devo was very cost-competitive... Devo did come with that 400 days of hot data, and that was not the case with other products."
"I'm not involved in the financial aspect, but I think the licensing costs are similar to other solutions. If all the solutions have a similar cost, Devo provides more for the money."
"I like the pricing very much. They keep it simple. It is a single price based on data ingested, and they do it on an average. If you get a spike of data that flows in, they will not stick it to you or charge you for that. They are very fair about that."
"Our licensing fees are billed annually and per terabyte."
"[Devo was] in the ballpark with at least a couple of the other front-runners that we were looking at. Devo is a good value and, given the quality of the product, I would expect to pay more."
"Devo is definitely cheaper than Splunk. There's no doubt about that. The value from Devo is good. It's definitely more valuable to me than QRadar or LogRhythm or any of the old, traditional SIEMs."
"Be cautious of metadata inclusion for log types in pricing, as there are some "gotchas" with that."
"The setup and licensing for small and medium size businesses is straightforward, though when it comes to the enterprise it pays to keep in mind the possibility for complications given all the extras and add-ons that may be required."
"We did a five-year agreement. We pay close to a quarter of a million dollars for our solution."
"It costs a great amount, but its pricing is competitive with some of the other vendors. For licensing and support, we pay about 20,000. There are no additional costs or anything like that."
"In the context of our country, the price of this solution is too high."
"The pricing model would benefit from having package deals with other SolarWinds products."
"Licenses can only be purchased in blocks of fifty at a time."
"It is in the appropriate mid-range. It is not as expensive as some of the other solutions. It is also not cheap."
Devo is the only cloud-native logging and security analytics platform that releases the full potential of all your data to empower bold, confident action when it matters most. Only the Devo platform delivers the powerful combination of real-time visibility, high-performance analytics, scalability, multitenancy, and low TCO crucial for monitoring and securing business operations as enterprises accelerate their shift to the cloud.
LogRhythm is a world leader in NextGen SIEM, empowering thousands of enterprises on six continents to successfully reduce cyber and operational risk by rapidly detecting, responding to and neutralizing damaging cyberthreats. The LogRhythm NextGen SIEM Platform combines advanced security analytics; user and entity behavior analytics (UEBA); network detection and response (NDR); and security orchestration, automation, and response (SOAR) in a single end- to-end solution.
LogRhythm’s technology serves as the foundation for the world’s most modern enterprise security operations centers (SOCs), helping customers measurably secure their cloud, physical, and virtual infrastructures for both IT and OT environments. Built for security professionals by security professionals, the LogRhythm NextGen SIEM Platform has won countless customer and industry accolades. For more information, visit logrhythm.com.
When TriGeo was acquired by SolarWinds, TriGeo SIM became known as SolarWinds Log & Event Manager. This product is a leading Security Information and Event Management (SIEM) product and log management solution, which provides log collection, analysis, and real-time correlation.
See how Devo allows you to free yourself from data management, and make machine data and insights accessible.
LogRhythm NextGen SIEM is ranked 6th in Security Information and Event Management (SIEM) with 9 reviews while SolarWinds Security Event Manager is ranked 14th in Security Information and Event Management (SIEM) with 8 reviews. LogRhythm NextGen SIEM is rated 8.2, while SolarWinds Security Event Manager is rated 7.2. The top reviewer of LogRhythm NextGen SIEM writes "It puts things together and provides the evidence and has good automation and integration capabilities". On the other hand, the top reviewer of SolarWinds Security Event Manager writes "Can be used across many platforms and has a user-friendly GUI". LogRhythm NextGen SIEM is most compared with Splunk, Datadog, IBM QRadar, ELK Logstash and Graylog, whereas SolarWinds Security Event Manager is most compared with Splunk, IBM QRadar, ManageEngine Log360, Fortinet FortiSIEM and ArcSight Enterprise Security Manager (ESM). See our LogRhythm NextGen SIEM vs. SolarWinds Security Event Manager report.
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