We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Lucidchart is a lovely tool for creating visual representations of any process or organization."
"When it comes to documenting things like processes, systems, and new teams, I'd give it an eight or nine out of ten. It's very high because it's fairly intuitive, there's a low learning curve, and it's easy to get immediate output. You can get results very quickly without a lot of direct effort. You don't usually take a week-long series of training. You don't need to go through a lot of hoops to make it work."
"Its ease of use is most valuable. As compared to draw.io, connecting the lines and doing things like that are much easier in Lucidchart. It has been great for some of the process flow diagrams and data flow diagrams. I can export these diagrams as PDFs and share them with team members."
"The interface is very good and easy to use. We don't need documentation on how to use it. It is self-explanatory, which is very convenient for a new user."
"I like how all the contacts in my chart are linked to LinkedIn. That's what makes it really easy for outreach and for making sure we have all the contacts right there in front of us when we need to."
"I love the simplicity and how clean all the different boxes, arrows, and charts can be. Especially with something complicated like our sales flow, it could be really easy to be all cluttered and everything like that, but my favorite feature is how clean it is, how straightforward it makes our flow look, and how easy it is to understand. Lucidchart accommodates both Mac and PC users which is important to us because at my company right now, our sales floor and then every other computer we have as a company is a Mac, but a lot of our employees actually have PCs and Android as well. So it's really beneficial because if we're ever on the go or we need to make a change, it's versatile and is open for both Mac and PC."
"The interface is really good and it is very easy to use."
"It is important to me that the solution accommodates both Mac and PC users because the developers in our company use Mac, then the business people use Windows. The technical people create the technical architecture using Lucidchart. So, it is important that it is compatible with both the systems."
"Just the fact that a majority of the industry uses it, and you've got third-party templates that were created."
"I like the way you can hypertext across tabs so you can actually create an interactive that you can export as a website. You can also extend it to a monitoring tool if you really wanted to."
"It is stable. I have never experienced any issues."
"The valuable feature about Visio is it has all the basic tools for creating processes."
"The solution makes it very easy to make exciting pictures and designs. Everything is very intuitive and simple to figure out."
"It is pretty easy to use if you are looking for this type of solution."
"Visio has allowed us to create good diagrams for our technical employees to consume. The solution provides templates, is straightforward, and has tools for the easy creation of diagrams."
"Visio makes it easier than with other tools to do such tasks as changing things or coming up with one's own visual style for presentation purposes."
"A couple of times when I tried to move a line, connecting two shapes on an organizational chart, occasionally the line doesn't move as intuitively as I think it should. I have to fiddle around with it a few times to get it to do what I want it to do."
"When you log in the first time, they ask you a lot of questions, such as what are you going to use it for. Half of the things weren't applicable to me. I couldn't see the skip button, so I picked random things because none of the given options was applicable to me. It is a tech startup, and I am in a consultant role. I use it for a variety of things, but the questions were tailored for HR professionals who are creating org structures or IT professionals who are doing data flow diagrams. What if I do both of them depending on the project I'm working on? I just felt that I am wasting time with those questions and just wanted them to stop asking me these questions and get into charting."
"It can have more colors or graphics. Currently, it is a little boring. It can have a little bit more fun factor."
"One downside is that you can only modify things online, but when you download work, you download it as an image. It would be useful to have an option to modify it locally."
"They should continue to bring in more shapes. For example, I saw something cool the other day that was a timeline and in between each step, there was a circle. I thought that that was very clean and that's something that I could see myself using. Lucidchart could come up with more visualizations. I'm not a designer so I would like to have more visuals. That would make my job easier because it would make my job much more professional looking but without having to be a designer myself."
"In terms of improvement, they should make it very clear, whether it's a single A4 page or two A4 pages, it should be mapped out. Either I don't know how to use it, or it's not there, but having to stick to margins so I can see what's going to be on different pages when I print it or move it to a PDF has been my only challenge so far."
"I would like to have more text boxes to write more comments so I can write a small note below a picture. I would like some flexibility."
"There is a basic function that I struggle with, in the interface, which is having to switch between the editing and navigation modes. A lot of clicks are required when switching between edit and navigation modes and I think that many could potentially be avoided by handling the tasks at the same time."
"The only downside to Visio is the learning curve."
"It is not flexible in terms of functions and modeling deliverables. When you speak of processes, the program has to describe the activities and the deliverables. You have to tell your robots how to deal with and input something, and you should have something more flexible from this point of view."
"There are a lot of patches that sometimes change how one version will interact compared to another."
"The solution could improve by making it more modern."
"The price could be better."
"Lacks an interface with workflow capability."
"It's not the easiest software to use. It's not user-friendly out-of-the-box."
"Microsoft should include Visio as part of their Office 365 offering."
"There is a nominal charge for the paid version of the product. They have a free version available and from what I could see, there was not much difference between it and the pro version."
"We chose Lucid based on the price comparison between it and draw.io... Lucidchart was about 15 percent cheaper per user... I was surprised to learn that it came with a separate subscription model and was not included in my existing Lucidchart subscription."
"At €167 per user per year, the pricing is slightly higher than Visio, but it's worth it."
"The pricing is very reasonable, and they have a free trial available that you can play with."
"Lucidchart's pricing model is not excessive, as compared to similar products. It is pretty much in line with everyone else."
"The price and licensing are good."
"I'm happy with the pricing of Lucidchart but I can't say I'm completely happy with it. It could be cheaper for what it offers, about $5 cheaper, or Lucid could charge $5 more and add more features, like automation. Right now, it's $15 per user per month... On the other hand, they have made their billing super-easy for users, such as for people who have to do expense reports. It is probably the easiest platform I'm using when it comes to billing for software as a service."
"The pricing and licensing are fine. It has a lot of features that I prefer over some of the other programs, which is good. Being that it is web-based, I feel that it is acceptable that it's on a monthly pay basis. However, I think I pay on an annual basis, which is fine with me."
"It's cheaper than other solutions."
"The price of Visio is reasonable."
"Our license for Visio is including with the Office 365 subscription."
"There are some cheaper as well as free solutions."
"There is a licensing fee, but it is fairly priced."
"Visio is the cheapest solution because it has the basics. Everyone starts with Visio for designing processes because doing it in PowerPoint is a mess. I'm still a student, so I don't pay for licensing."
"While I don't recall the exact price I do recall that it was quite high."
"It is a free solution for us. It is integrated with our pack. We are trying to use the solutions that we already have."
Our online diagram application makes it easy to sketch and share professional flowchart diagrams. From brainstorming to project management, we support all of your communication needs.
That’s why millions of users choose Lucidchart.
Lucidchart is ranked 2nd in Mind Mapping Software with 50 reviews while Visio is ranked 1st in Mind Mapping Software with 52 reviews. Lucidchart is rated 8.6, while Visio is rated 7.8. The top reviewer of Lucidchart writes "Organizational charts help to visualize and understand team hierarchies and relationships". On the other hand, the top reviewer of Visio writes "A stable and scalable solution for business-oriented presentations". Lucidchart is most compared with Lucidspark, Sparx Systems Enterprise Architect, Visual Paradigm, erwin Data Modeler (DM) and IBM Blueworks Live, whereas Visio is most compared with Bizagi, Sparx Systems Enterprise Architect, ARIS BPA, SAP Signavio Process Manager and Mindjet MindManager. See our Lucidchart vs. Visio report.
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