We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"One of the best features of AMP is its cloud feature. It doesn't matter where the device is in regards to whether it's inside or outside of your network environment, especially right now when everybody's remote and taken their laptops home. You don't have to be VPNed into the environment for AMP to work. AMP will work anywhere in the world, as long as it has an Internet connection. You get protection and reporting with it. No matter where the device is, AMP has still got coverage on it and is protecting it. You still have the ability to manage and remediate things. The cloud feature is the magic bullet. This is what makes the solution a valuable tool as far as I'm concerned."
"The ability to detonate a particular problem in a sandbox environment and understand what the effects are, is helpful. We're trying, for example, to determine, when people send information in, if an attachment is legitimate or not. You just have to open it. If you can do that in a secure sandbox environment, that's an invaluable feature. What you would do otherwise would be very risky and tedious."
"Among the most valuable features are the exclusions. And on the scalability side, we can integrate well with the SIEM orchestration engine and a number of applications that are proprietary or open source."
"The solution makes it possible to see a threat once and block it everywhere across all endpoints and the entire security platform. It has the ability to block right down to the file and application level across all devices based on policies, such as, blacklisting and whitelisting of software and applications. This is good. Its strength is the ability to identify threats very quickly, then lock them and the network down and block the threats across the organization and all devices, which is what you want. You don't want to be spending time working out how to block something. You want to block something very quickly, letting that flow through to all the devices and avoiding the same scenario on different operating systems."
"It doesn't impact the devices. It is an agent-based solution, and we see no performance knock on cell phones. That was a big thing for us, especially in the mobile world. We don't see battery degradation like you do with other solutions which really drain the battery, as they're constantly doing things. That can shorten the useful life of a device."
"The threat Grid with the ability to observe the sandboxing, analyze, and perform investigations of different malicious files has been great."
"The entirety of our network infrastructure is Cisco and the most valuable feature is the integration."
"It is extensive in terms of providing visibility and insights into threats. It allows for research into a threat, and you can chart your progress on how you're resolving it."
"Being able to carry out a full scan on your system."
"When it comes to frontend protections, it has some of the best definitions. In addition, they do traditional signature and heuristic detection a lot better than Microsoft and some other players in that space."
"It is intuitive and easy to use. For the most part, it does a good job of catching things. It is good at stopping stuff. I did a couple of tests with a password cracker. I tried to load that on, and Malwarebytes didn't let me do that, which was pretty good. It has a rollback feature that I haven't seen with any other company. If one of your endpoints are hit with mass ransomware, you could actually roll it back. I watched a demo of them do that, and it was pretty sweet."
"The dashboard actually is good and it is simple."
"The protection is really good with Malwarebytes. It's also user friendly and quite easy to set up."
"The pricing of the product is very good."
"Being able to cloud manage it from just a cloud login is valuable. We can get to it from anywhere, which is really helpful. The fact that we can remediate from the cloud console is one of our favorite features."
"The installation process is very easy, especially since it is on the cloud."
"I feel McAfee Endpoint Security to be a good, mature product."
"The package of protection that it provides is useful. It has antivirus, malware protection, VPN, and a whole bunch of other features."
"I think the costing is fine compared to other products. Cost-wise you definitely get value for your money."
"I have found many of the features to be useful."
"It provides a lot of information and great visibility, with really great options for managing the environment."
"What I like best is the integrated end-to-end security that works with the security information and events manager."
"A big advantage of McAfee Endpoint Security is the ability to manage very big environments. We are supporting environments with 200,000 to 300,000 endpoints. The ability to manage with one single console is very important for us. McAfee has phenomenally improved in terms of detection. It provides real-time detection and response with the error, Real Protect, and reputations. It is not only based on signatures but also on behavior analytics, artificial intelligence, or machine learning. We have environments that never had issues with ransomware in the last 20 years. McAfee has a very good performance in this field."
"The solution offers very good endpoint security."
"...the greatest value of all, would be to make the security into a single pane of glass. Whilst these products are largely integrated from a Talos perspective, they're not integrated from a portal perspective. For example, we have to look at an Umbrella portal and a separate AMP portal. We also have to look at a separate portal for the firewalls. If I could wave a magic wand and have one thing, I would put all the Cisco products into one, simple management portal."
"The GUI needs improvement, it's not good."
"I would like to see integration with Cisco Analytics."
"The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself."
"The one challenge that I see is the use of multiple endpoint protection platforms. For instance, we have AMP, but we also have Microsoft Windows Defender, System Center Endpoint Protection, and Microsoft Malware Protection Engine deployed. So, we have a bunch of different things that do the same thing. What winds up happening is, e.g., if I get an alert for a potential incident or malware and want to pull the file, I'll go to fetch the file to analyze it. But, one of these other programs has already gotten it, so the file has already been quarantined by another endpoint protection system. AMP doesn't realize that and the file fetch fails, then you're left wondering what's going on."
"We have had some problems with updates not playing nice with our environment. This is important, because if there is a new version, we need to test it thoroughly before it goes into production. We cannot just say, "There's a new version. It's not going to give us any problems." With the complexity of the solution using multiple engines for multiple tasks, it can sometimes cause performance issues on our endpoints. Therefore, we need to test it before we deploy. That takes one to three days before we can be certain that the new version plays nice with our environment."
"I would recommend that the solution offer more availability in terms of the product portfolio and integration with third-party products."
"The room for improvement would be on event notifications. I have mine tuned fairly well. I do feel that if you subscribe to all the event notification types out-of-the-box, or don't really go through and take the time to filter out events, the notifications can become overwhelming with information. Sometimes, when you're overwhelmed with information, you just say, "I'm not going to look at anything because I'm receiving so much." I recommend the vendor come up with a white paper on the best practices for event notifications."
"I would like to see a little more detail in the log. So, when an event occurs, I'd like to know not just when it happened and on what device, but what activity was taking place on the machine at the time so that we can drill down. If we get a false positive, we have to do a lot of research and go back and forth with our end-users to know why it was a false positive. So, having a little more detail around detections and events would probably be my most asked feature."
"The EPP solution lacks the sophisticated artificial intelligence required for automating reports and letting you know about things in real-time. It stops a suspicious activity in real-time, but it doesn't let you know in real-time. You have to look at a report, and then you find out that something is wrong. You have to manually kick off a scan. With the Advanced EDR solutions, Malwarebytes has the ability to alert you in real-time, but they still don't do automatic remediation or quarantining of devices. That is something that you still have to do manually. So, the endpoint protection piece, which is just like their basic endpoint protection, lacks AI. For the advanced detection and response piece, there is an add-on that comes with it, but it still doesn't go far enough in terms of automatic remediation of viruses. It won't separate that virus from your network if something happens. You have to manually go there and do it."
"We have noticed that when the solution is doing the scanning, all the scanning activities make the device heavier. It slows down your machine."
"If they want to compete with bigger players, they should consider adding items like threat detection and website warnings."
"They can include advanced scanning and improve reporting. I scan malware on the pen drive. Some more reports need to be added for that. It should also provide better protection because we have a new version of the malware."
"Overall, I haven't found any ways the solution lacks in features or usability."
"The online reporting needs to be improved. Currently, we have to look at it online, and if we want to download a report, it just downloads as an Excel file. It's just raw information. There needs to be some way to better display it when it's downloaded."
"Malwarebytes is too simplistic. From a SOC IR perspective, it doesn't give you very much data around it. It doesn't tie things or provide SHA-1 and SHA-256 detection information, which makes it hard to do an additional investigation."
"They can make it free, but that's not going to happen."
"We would like to see all the features available on cloud."
"The vendor should simplify the way they bundle the products because it's very hard to explain to customers what products contain which features."
"While we are pleased with the endpoint solution, there should also be a separate one for the firewall."
"There are times the solution has some additional software added that is not fully integrated properly, such as Exchange Group Sheild. It is quite old and is not fully integrated properly and could be improved."
"It can be quite complicated to learn McAfee Endpoint Security and to feel comfortable with the environment."
"Users can just install software into their computers. We need some sort of application control system that, if there are any pieces of software that are not whitelisted, then the solution could flag it or maybe alert the administers. That would be very helpful."
"An area in need of improvement involves the overview, which usually does not enable one to get the value in reports."
"The pricing and licensing are reasonable. The cost of AMP for Endpoints is inline with all the other software that has a monthly endpoint cost. It might be a little bit higher than other antivirus type products, but we're only talking about a dollar a month per user. I don't see that cost as being an issue if it's going to give us the confidence and security that we're looking for. We have had a lot of success and happiness with what we're using, so there's no point in changing."
"We can know if something bad is potentially happening instantaneously and prevent it from happening. We can go to a device and isolate it before it infects other devices. In our environment, that's millions of dollars saved in a matter of seconds."
"Licensing fees are on a yearly basis and I am happy with the pricing."
"Whenever you are doing the licensing process, I would highly advise to look at what other Cisco solutions you have in your organization, then evaluate if an Enterprise Agreement is the best way to go. In our case, it was the best way to go. Since we had so many other Cisco products, we were able to tie those in. We were actually able to get several Cisco security solutions for less than if we had bought three or four Cisco security solutions independently or ad hoc."
"In our case, it is a straightforward annual payment through our Enterprise Agreement."
"There is also the Cisco annual subscription plus my management time in terms of what I do with the Cisco product. I spend a minimal amount of time on it though, just rolling out updates as they need them and monitoring the console a couple of times a day to ensure nothing is out of control. Cost-wise, we are quite happy with it."
"The Enterprise Agreement is like an all-you-can-eat buffet of Cisco products. In that vein, it was very affordable."
"We have a license for 3,000 users and if we get up to 3,100 users, it doesn't stop working, but on the next renewal date you're supposed to go in there and add that extra 100 licenses. It's really good that they let you grow and expand and then pay for it. Sometimes, with other products, you overuse a license and they just don't work."
"I would say that it's affordable. It costs much less than Sentinel One, CrowdStrike, or anything of that nature. But, at the same time, you are getting what you pay for. So I would say it's one of the best when you're comparing traditional NextGen AVs like Webroot that aren't the best in the bunch."
"The cost may be something in the ballpark of $20-25 a year per computer."
"It is expensive."
"Its cost is around $60 a machine. The cost of the total solution for 250 people is about $8,500 a year. If we add EDR to it, it will bring that cost up to about $15,000. The cost for Carbon Black is about $25,000, which is $10,000 more, but you get all AI functions with it."
"It is really expensive. We've got between 30 and 40 licenses every year, and for the number of licenses that we have, we're finding that Malwarebytes on average costs between $900 and $1,000 more per year than comparable options. We're paying about $3,300 per year for these licenses. There are no additional costs beyond the standard licensing fee."
"I am happy with the pricing."
"We pay for the license on an annual basis."
"I do licensing on an annual basis and this is what I always recommend to my clients over the monthly option."
"When comparing the solution to others it is a bit expensive. We are on a monthly license."
"For each computer that is connected to the server McAfee charges us for each computer based on our license agreement."
"It is not that expensive. There is no additional cost. We got the entire bundle together."
"McAfee's prices are flexible and can be quite competitive, although there are other solutions that are even more so."
"The price of McAfee is pretty similar to Symantec, and there are no costs in addition to the standard licensing fees."
Advanced Malware Protection (AMP) is subscription-based, managed through a web-based management console, and deployed on a variety of platforms that protects endpoints, network, email and web Traffic. AMP key features include the following: Global threat intelligence to proactively defend against known and emerging threats, Advanced sandboxing that performs automated static and dynamic analysis of files against more than 700 behavioral indicators, Point-in-time malware detection and blocking in real time and Continuous analysis and retrospective security regardless of the file's disposition and Continuous analysis and retrospective security.
Malwarebytes Endpoint Protection is delivered via Malwarebytes cloud-based endpoint management platform, is an advanced threat prevention solution for endpoints that uses a layered approach with multiple detection techniques. Malwarebytes Endpoint Protection employs multiple techniques to identify and defend against attacks at all stages of the attack chain using a highly effective mix of signature-less and matching-technology layers working both pre- and post-execution. Malwarebytes Endpoint Protection leverages our Linking Engine technology to remove all traces of infections and related artifacts - not just the primary threat payload. Its Endpoint Protection technology reduces the vulnerability surface, making the endpoint more resilient.
McAfee Complete Endpoint Protection allows you to protect all of your devices with intelligent, collaborative security, in one easy-to-manage, integrated solution. Our integrated endpoint security framework helps remove redundancies, enables fast, proven performance and offers an architecture to align both current and future security investments. With a flexible choice of cloud-based or a local management console, security administrators also get true centralized management that simplifies ongoing tasks, deployment and monitoring.
Malwarebytes is ranked 21st in Endpoint Protection for Business (EPP) with 12 reviews while McAfee Endpoint Security is ranked 15th in Endpoint Protection for Business (EPP) with 37 reviews. Malwarebytes is rated 7.8, while McAfee Endpoint Security is rated 8.0. The top reviewer of Malwarebytes writes "I can access it from anywhere and remediate quickly from the cloud console, but there should be a little more detail around detections and events and better pricing". On the other hand, the top reviewer of McAfee Endpoint Security writes "Protect your business against a wide variety of threats". Malwarebytes is most compared with Microsoft Defender for Endpoint, SentinelOne, CrowdStrike Falcon, Blackberry Protect and Webroot Business Endpoint Protection, whereas McAfee Endpoint Security is most compared with McAfee MVISION Endpoint, Symantec End-User Endpoint Security, Microsoft Defender for Endpoint, CrowdStrike Falcon and Fortinet FortiClient. See our Malwarebytes vs. McAfee Endpoint Security report.
See our list of best Endpoint Protection for Business (EPP) vendors.
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