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ManageEngine Desktop Central vs Microsoft 365 Business comparison

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Featured Review
Find out what your peers are saying about ManageEngine Desktop Central vs. Microsoft 365 Business and other solutions. Updated: May 2019.
563,780 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable in Desktop Central is the way it is tightly coupled with the rest of the modules and the entire gamut of ManageEngine.""The patch management aspect of the solution is the most valuable part for us.""Everything is easily centralized and managed under this one product.""The ability to run event viewer, task manager, services, command, file browser, certificate all remotely without interrupting users is the most valuable aspect. Software deployment and prohibiting, allowing us to standardize on the software that has been deployed through the environment and then prohibiting illegal software such as torrent applications has been valuable.""Very good, functional solution for endpoint management.""I like being able to image over the network. That's a nice feature that it has. Patch management is pretty decent on it as well.""It's a complete product that allows you to remote troubleshoot, has an inventory of systems.""The solution is time-saving and resource-saving."

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"We are satisfied with the technical support, there are no issues.""The user interface is good and it is very easy to use.""It is very good to use directly and it is a safe tool. You don't need to worry about data security or the loss of data.""Microsoft 365 Business applications are very used to use and have a good interface.""I like that it is easy to transfer to different devices, such as a different laptop. Everything is cloud-based, which I appreciate.""Offers very good versatility.""We've found the stability to be very good.""Everything that you need is included inside."

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Cons
"ManageEngine Desktop Central should keep up with some of the features that other major vendors are providing, such as Microsoft.""The pricing is lower than other well-respected solutions in this category.""Computer imaging is powerful but breaks frequently. The reason for this breaking is not clear and requires heavy amounts of attention to keep operational. There is a lot of room for this tool to do more but the reliability of this process should be focused on first to ensure core competencies are being fixed before more features are added.""The team should work on improving the stability, particularly with massive patches deployment, clients are not 100% getting patches and the information provided by the system does not help; more detailed report would be very useful.""The solution lacks some configuration.""Improvement of the chats on the web communication through the WAN would be helpful.""There is a slight delay in customer support, which is something that can be improved.""I would like to see them come out with a SaaS version of the product in the future."

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"The stability needs to be improved.""The price for the license is always expensive.""Lacks some additional features.""The diagnostics is an issue that needs to be addressed, as it cannot be seen when needed.""Microsoft 365 could be less expensive.""There are sometimes problems with incompatibility issues with other types of software.""It's still not fully consistent among all the platforms running on Windows and IOS. It's getting better and better, but there's still a lot of consolidation or integration work to be done.""As an example, there isn't a clean transfer to a Google Doc outside of hosting it as a .docx file."

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Pricing and Cost Advice
  • "The licensing is very easy to understand and pricing is right for what you get."
  • "Choose wisely between the Professional and Enterprise editions, based on your needs."
  • "I have been using the free version and am in the stage where I have to decide if I will proceed with the paid license, or instead choose another product."
  • "We pay about $250 a year for our license."
  • "The solution is very affordable."
  • "We had perpetual licenses. The cost was around 36,000, and then you'd have the yearly maintenance fee of 2,000 or 3,000."
  • "The pricing is very low, compared to other products. Compared to Intune or SCCM, it's much less. I can say it's a good product for less of a price."
  • "Affordable for any customer."
  • More ManageEngine Desktop Central Pricing and Cost Advice →

  • "We do monthly billing, however, I'm not sure what the exact costs are. We may pay around $1,000/month. We started using the Microsoft Teams and we've started doing the conference call feature, so that's another $4 an account and we have a few accounts using that right now."
  • "USD $1,250 annually for the standard package."
  • "Pricing can vary a lot due to fluctuations in exchange rates and that is not favorable for planning."
  • "Now you can select different licenses, for example, if somebody doesn't need all of the features, it would cost $8 USD per month and if they didn't need the email application then it would cost $6 USD per month."
  • "It works out to be $12.50 per user per month."
  • "Microsoft 365 Business will be good to have if you have a large organization where you have more than 3000 employees. Other cheaper solutions, like Gmail, are easily available in the market."
  • "They are always a bit pricey. They should reduce their prices or make it free because we already have other solutions, like Google Suite, which are cheaper or free."
  • "It is expensive, and its price can be better."
  • More Microsoft 365 Business Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: 
    ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily and… more »
    Top Answer: 
    The initial setup is pretty straightforward.
    Top Answer: 
    The pricing of the solution could be better. The solution should be better at integrating with other solutions. Right now, it's not the best.
    Top Answer: 
    An area for improvement would be for Outlook to sync with Google Calendar.
    Ranking
    Views
    8,446
    Comparisons
    6,400
    Reviews
    20
    Average Words per Review
    879
    Rating
    8.4
    Views
    945
    Comparisons
    383
    Reviews
    199
    Average Words per Review
    395
    Rating
    8.4
    Comparisons
    Also Known As
    Desktop Central, ManageEngine Desktop Management MSP
    Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
    Learn More
    Overview

    A web-based windows desktop management software that helps in managing 1000s of desktops from a central location. It can manage desktops both in LAN and across WAN. It automates regular desktop management activities like installing software, patches, and service packs, standardize the desktops by applying uniform configurations such as wallpapers, shortcuts, printer, etc. In simple terms, it helps administrators to automate, standardize, secure, and audit their windows network.

    Microsoft 365 Business is an integrated solution, bringing together the best-in-class productivity of Office 365 with advanced security and device management capabilities to help safeguard your business.

    Offer
    Learn more about ManageEngine Desktop Central
    Learn more about Microsoft 365 Business
    Sample Customers
    Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises
    Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
    Top Industries
    REVIEWERS
    Financial Services Firm18%
    Manufacturing Company11%
    Healthcare Company7%
    Non Profit7%
    VISITORS READING REVIEWS
    Comms Service Provider30%
    Computer Software Company19%
    Government8%
    Manufacturing Company4%
    REVIEWERS
    Computer Software Company12%
    Comms Service Provider11%
    Financial Services Firm10%
    Manufacturing Company9%
    VISITORS READING REVIEWS
    Comms Service Provider36%
    Computer Software Company18%
    Government10%
    Educational Organization5%
    Company Size
    REVIEWERS
    Small Business26%
    Midsize Enterprise21%
    Large Enterprise52%
    REVIEWERS
    Small Business41%
    Midsize Enterprise18%
    Large Enterprise41%
    Find out what your peers are saying about ManageEngine Desktop Central vs. Microsoft 365 Business and other solutions. Updated: May 2019.
    563,780 professionals have used our research since 2012.

    ManageEngine Desktop Central is ranked 1st in Client Desktop Management with 22 reviews while Microsoft 365 Business is ranked 1st in Mobile Device Management (MDM) with 202 reviews. ManageEngine Desktop Central is rated 8.4, while Microsoft 365 Business is rated 8.4. The top reviewer of ManageEngine Desktop Central writes "Useful for patching and software deployment, but needs a proactive remediation feature ". On the other hand, the top reviewer of Microsoft 365 Business writes "Very stable, great for collaboration, and can scale easily". ManageEngine Desktop Central is most compared with Microsoft Intune, Microsoft Endpoint Configuration Manager, VMware Workspace ONE, ManageEngine Patch Manager Plus and SOTI MobiControl, whereas Microsoft 365 Business is most compared with Microsoft Intune, Datto Workplace, Jamf Pro, Liferay Digital Experience Platform and HighQ. See our ManageEngine Desktop Central vs. Microsoft 365 Business report.

    We monitor all Client Desktop Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.