We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Meraki makes it easy to be secure and know where the holes are to fix them. We have been fixing anything that we have ever found for 20 years. We keep up-to-date with firmware upgrades. We just try to stay on top of everything for security, like maintaining updates and getting rid of old systems. I feel like we're on top of it."
"They have very good technical support and I have relied heavily on them."
"It is easy to manage, which is one of the most important things for us. It is also flexible, stable, and scalable."
"The most valuable feature is that we didn't have any problems with Meraki MX."
"It has very good features; it's easy to use, configure, set up, and deploy."
"Meraki MX offers advanced filtration options, plus it behaves like a router and a firewall at the same time."
"It has the most advanced security features, for example, layer 3 and layer 7 firewall capabilities and the end team and IPS protection. It also has IPS, and it has very good functioning of cloning services. You don't actually have to touch the device. If you have multiple companies in different countries, you don't really require this device to be touched. You can get it delivered directly to any office of a country, and then you can simply put your configuration over the cloud. It's very simplified and easy to manage. It gives a very good granular visibility about your network. Earlier, a lot of things were lacking in the network. We were unable to identify where the problem was, but after implementing Meraki MX, we are able to dig down and identify where is the problem. We can easily and quickly identify the sources and the root causes of the issues."
"In general, Meraki MX is easy to work with."
"We've had good experiences with technical support."
"The initial setup is very straightforward and the solution is extremely user-friendly."
"The product offers many great features."
"Overall, this is a good product and I would recommend it for small to mid-sized customers."
"Sophos is a comrehensive solution which allows me to configure all the attendant products, such as Sophos' firewall, Endpoint and Encryption features."
"The simplicity of the setup is the most valuable feature."
"I recommend the solution due to its ease of use and pricing."
"What we found valuable is the way they deal with emails, as well as the way the bandwidth usage is shown."
"Meraki tech support staff have a lot more visibility into your network than you do, which is frustrating at times. I understand the approach is to keep the dashboard easier to understand. This will frustrate more advanced users at times."
"The whole Cisco Meraki range requires easier access for cameras. For a security center, it would be helpful to have easier access to cameras through the portal. Its licensing cost could also be better."
"We have been having a problem with the VPN. When the energy goes down and is back again, the VPN link doesn't get established. We have to manually turn off the modems and other pieces of equipment and manually establish the VPN. It has been around one month since we have been having this problem, and we don't have enough support from Meraki to solve the problem."
"Management can be improved in Meraki MX."
"It would be nice if the different services, including the SIEM SOC and endpoint detection and response (EDR) were integrated into one, so that I don't have to go to different vendors for different services."
"They need to improve the link between Meraki and Active Directory."
"From the improvement perspective, we need more monitoring capabilities. We want to have full-based access visibility, such as, what is happening when something is trying to reach and it is denying. We cannot see some parts of it. The integration of active directory with this product is not very fruitful. It has some bugs or lacks in the functionality of active directory integration. We are unable to identify where exactly and whether it has really applied our policy."
"As far as what needs to be improved — nothing really comes to mind. It does what we need it to do."
"In the Firewall, the Intrusion Prevention System can be improved."
"Inability to investigate incidents, there is no tracking."
"In the next release, I would like to see improvements made to the policy and simplify the policy-making, as the complexity of it makes it really tough."
"The weakest point is the technical support because they are difficult to get into contact with."
"It would be better if they made their own hardware like Palo Alto and Fortinet. They use their own ASICs and claim it is more secure."
"The manuals or guides we are given are too simple. When we are implementing the product, it is difficult for us as we don't have more detailed information."
"The interface could be simplified and diagnostic system graphs improved."
"Content filtering could be more effective and efficient."
"The license cost depends on the box. We acquired a different product line. We are dealing with MX appliance now, that is, MX6, MX54, MX100, MX250, MX450. Every box has got an identity, and it has got its own specification. Every box has got a different license fee. We deployed Meraki MX in UAE when it was not a mature product. We took a risk, but we were successful. We saved a huge amount of money after implementing and removing all the MPLS and leased lines. We got a broadband connection because Meraki MX could work on a broadband connection. We have drastically saved a very good amount of money, which was one of the successful things apart from the successful solution."
"We just have to pay for the product and the license. We have a license for three years, and it is renewed every three years. It costs $1,200 for three years for one endpoint. Meraki had a good promotion for remote workers or remote workforce. The discount is very good. This promotion continues till the next fiscal year of Cisco."
"Other content filtering solutions that I have used had more bells and whistles, but given the cost, complexity, and management overhead, I am very pleased with Meraki’s solution."
"The price could be lower, but compared to the TCO of other products, it's not really that expensive."
"It is a good global solution in terms of the price and features, but because we sell this solution in dollars, sometimes we don't get to sell this solution in Brazil because the dollar is very expensive. The price of every project is different. It varies depending upon the project, scenario, and client."
"Its licensing cost could be better."
"Like any Cisco product, the license is really expensive for small business clients. It needs to be cheaper. If you look it up, you might go, "That doesn't make any sense.""
"The price is slightly increased, but reasonable."
"We paid for our licensing for three years, upfront, and there are no costs in addition to the standard fees."
"Over the last two years of the COVID-19 crises, most users required an SSL VPN license, something for which SonicWall charges but which Sophos offers for free."
"The Sophos pricing, in general, is better than SonicWall, Fortinet, WatchGuard, or anybody else."
"I paid for a license for the solution for three years costing approximately $11,000. Additionally, I received the Web Appliance fee for paying for the full licencing."
"This is a budget-friendly product with reasonable pricing."
"I don't think that it is expensive when you compare it with other solutions available on the market."
"The price can be a bit steep but for the number of features, it is worth it."
"We generally buy it for a three-year license."
Sophos XG Firewall is next gen firewall that is optimized for today’s business, delivering all the protection and insights you need in a single, powerful appliance that’s easy to manage.
Meraki MX is ranked 1st in Unified Threat Management (UTM) with 17 reviews while Sophos XG is ranked 6th in Firewalls with 115 reviews. Meraki MX is rated 8.4, while Sophos XG is rated 8.2. The top reviewer of Meraki MX writes "Makes it easy to stay on top of everything for security". On the other hand, the top reviewer of Sophos XG writes "Light and stable with excellent real-time control ". Meraki MX is most compared with Fortinet FortiGate, Cisco ASA Firewall, Cisco Firepower NGFW Firewall, Palo Alto Networks NG Firewalls and SonicWall NSa, whereas Sophos XG is most compared with Fortinet FortiGate, pfSense, Sophos UTM, Palo Alto Networks NG Firewalls and WatchGuard Firebox. See our Meraki MX vs. Sophos XG report.
We monitor all Unified Threat Management (UTM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.