"They have very good technical support and I have relied heavily on them."
"Dual WAN connections are greatly simplified and point-to-point VPNs automatically connect regardless of what WAN connection is active."
"It is very easy to use and manage. It is also very easy to scale."
"Both the scalability and the scalability are great with Meraki MX."
"The technical support people from Meraki are brilliant."
"It is easy to manage, which is one of the most important things for us. It is also flexible, stable, and scalable."
"The most valuable feature is that we didn't have any problems with Meraki MX."
"I love the simplicity of Meraki MX — specifically, the simplicity of the dashboard."
"For our needs, the cloud-native proxy architecture is a very good solution. We are moving away from on-prem appliances and moving more toward cloud-based solutions. Zscaler is a good fit for our strategy. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."
"Zscaler Internet Access has helped us reduce the time that we spend managing security policies by about four hours a week. We can use this time to focus on other things, especially the IT team."
"The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go."
"The VPN is valuable, as the whole technology is very different from a traditional VPN."
"Zscaler Internet Access protects using data loss prevention. If you have a CASB exposing your cloud out into the network, then Zscaler Internet Access will go ahead and control that unknown cloud application in the CASB, protecting it. There is also data detection with exact data match. This improves the data coming into your cloud so you are protecting it."
"We don't have to buy equipment to use it. And when our engineers set it up on our side, we just configured a few settings and we were in."
"The security is excellent."
"You cannot use switching behaviors as you see on the Meraki switch."
"As far as what needs to be improved — nothing really comes to mind. It does what we need it to do."
"The security is not as strong as it could be"
"When we do API integrations with Meraki, they have always been hard as well as tedious to build. The data that we want out of the API integrations has been only recently available. Six months ago, it was hard to get someone to build something correctly or useful with Meraki APIs. Recently, they have made more data available on the API, but it is just a start. They need to do more."
"The whole Cisco Meraki range requires easier access for cameras. For a security center, it would be helpful to have easier access to cameras through the portal. Its licensing cost could also be better."
"You can only have one tunnel in the whole infrastructure — one tunnel with one device."
"Management can be improved in Meraki MX."
"In the next release, because the security is pretty basic, I think they could include additional security features."
"One thing that they could improve is the ability to import rules from other platforms."
"I would like to see more training and video documentation."
"The reporting functionality could be a bit easier to use. There is a reporting function, but it's quite hard to do any good reporting, from a user-management perspective. For example, if a department manager wants to know how his department is using the web, there is a way to get the data, but it's quite cumbersome to get it and show it well. And that's true for comparing between departments."
"There are a few features that are not compatible with the Azure cloud."
"They could provide more time for the onboarding the training of an IT person."
"An improvement would be if they could provide an out-of-the-box experience, like 20 to 30 features all ready to go. In comparison, LogRhythm offers out-of-the-box features. With Zscaler Internet Access, there is firewall IPS, multiple security services, filtering, DLP, and CASB browser isolation. These are things that all users are going to be using. However, when an administrator or architect would start building this, I would definitely need to engage professional services to help clients do it."
"I don't know whether it's Zscaler or not, however, sometimes I can't access my time management. I need to wait and try again a few hours later. Typically, if I let some time pass, I can access it again."
Zscaler Web Security provides unmatched security, visibility and control, going beyond the basics of web content filtering. Delivered in the cloud, Zscaler includes award-winning web security integrated with our robust network security platform that features advanced threat protection, real-time analytics and forensics. You'll get protection across every user, location and device, including laptops, smartphones, tablets and Internet of Things devices.
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Meraki MX is ranked 1st in Unified Threat Management (UTM) with 17 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 7 reviews. Meraki MX is rated 8.4, while Zscaler Internet Access is rated 8.8. The top reviewer of Meraki MX writes "Makes it easy to stay on top of everything for security". On the other hand, the top reviewer of Zscaler Internet Access writes " AI decision-making on quarantined documents reduces manual work". Meraki MX is most compared with Fortinet FortiGate, Cisco ASA Firewall, Cisco Firepower NGFW Firewall, Sophos XG and Zyxel Unified Security Gateway, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Netskope CASB, Prisma SaaS by Palo Alto Networks and Microsoft Defender for Cloud Apps. See our Meraki MX vs. Zscaler Internet Access report.
We monitor all Unified Threat Management (UTM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.