We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"This solution gives me the full insight without having to use other products, metrics, or reporting tools."
"It's taken our backup from being a full-time job to being when you need it, set it up. Our users could be empowered to access their own data backups. Which means we can alleviate a lot of the administration from the backup administrator."
"It has significantly reduced the amount of manual work required to manage your backup operations. We're going from an on-prem to a non-on-prem, we're all doing nonsolutions. So we really can't compare it against anything else."
"The compression and deduplication are great for optimizing bandwidth and speed. I don't have to worry about it or think about it, and, because it's a SaaS solution, I don't have to worry about the storage size."
"Integration with Active Directory and the Azure platform make it a complete solution."
"There's no impact on the endpoint. It runs in the background and it's something that you install and then forget about."
"Quick backups and restores of data are the most valuable features. It is important that it is an easy solution to integrate with the SAML authentication of our tenant, so we can have our users log into the systems and do their own restores, if needed."
"It's very easy to set up the storage across all platforms. This allows us to be dynamic and change on-the-fly."
"It gives you an option to back up to the cloud or back up to on-premise, or to backup to cloud storage."
"The most valuable features are the support for both NAS and NFS."
"The most valuable feature is stability."
"It's a user-friendly solution."
"The most valuable feature is the simplicity in configuration and use."
"The navigation of it needs improvement in terms of the UX. The product itself, it works as expected. It's all user experience and user interface improvements that could be made and it could be made a little more consumer-friendly."
"For simpler environments, they have some templates for startups. Possibly for a smaller environment, they need to do more automatic configuration and selections of users who want to do backups. This is mainly for smaller environments. I would like them to have the same system fit for all environments: small and big environments. Currently, we have to do a lot of configuration of the layout, which takes time. This solution is appropriate for enterprise-level enterprise, but I would like it to be easier to use for SMB environments."
"The setup was a little bit difficult for a non-IT person like me. My OneDrive is protected by multifactor authentication, and to get the backup to begin behind that multifactor authentication took a little bit of almost customized support, even though I was following the instructions and the videos. That process could have been easier."
"I would like to see more customizable reports. I have reports going right now, but the daily report, for example, shows something like 40 jobs that ran when there are just a few endpoints on there. I'd like to just know if the endpoint was successfully backed up, not how many times. More customizable reports would be nice to have."
"I would like to see some of the code execute a little bit better when I add new licenses and assign licenses to users. I'd like to see that information update a little quicker."
"There is room for improvement in the Knowledge Base and error reporting. I would like to see best practices in the Knowledge Base, and have the ability to diagnose errors without contacting support."
"Getting my guys the right access has a learning curve. Sometimes, it is, "Oh, okay. I think I got it for you." Then, they say, "Oh, nope. I logged in but I can't see this." Then, it is, "Okay, hold on. Give me a second. Let me change that. Okay, it's this one." That learning curve has probably taken a little bit longer than some simpler things. So, Metallic has some granularity, and as a systems administrator, I appreciate that. At the same time, I also realize that I have to learn it."
"The features need to be updated to support the latest hardware, as it changes every year."
"I would like to see the graphical user interface improved to include all of the functionality because there are some things that you need to use the command-line interface for."
"For newcomers or people who have less experience, it's a complex solution that could be simplified somewhat."
"There are still a few things on SharePoint that they need to correct in terms of how they backup and restore."
"Better integration with third-party databases and applications is needed."
"It is not the cheapest solution. I think the pricing is fair for mid-side customers. It is between all the other options."
"I looked at this at the beginning of the year and I don't remember what the prices were for all the other services, but I thought that Metallic's was fair. It was also highly rated, which was even more important than cost because I need a reliable, secure, backup method."
"Hands down, Metallic provides us with more predictable costs for our backup requirements. You are getting what you pay for. If they are charging you X amount of dollars at that point, that is what you are going to pay. So far, I have not seen any hidden costs or any kind of gotchas. It is pretty cut-and-dry. They will let you know, "Hey, you are going to use our storage and it will cost you this much. You are going to use your storage, then we are going to charge you this much to backup.""
"The licensing was based on a three-year subscription and the price is good compared so some other vendors."
"The pricing is more or less the same as what we'd get from Veeam on Office 365, so it's fine."
"My understanding of the costs is that the price is fair, and not too expensive."
Earn 20 points
Metallic is the SaaS division of Commvault that delivers powerful, enterprise-grade backup and recovery technology with simple cloud delivery. With Metallic, you’ll be up and running in as little as 15 minutes with no big upfront investment. Proven Commvault technology with built-in best practices means fast, secure backups and speedy, granular restore to protect you against data loss. Metallic offers solutions for VM & Kubernetes backup, Office 365 backup, endpoint backup, and Salesforce backup, and covers a wide range of workloads running both on premises and in the cloud. Whether you’re protecting 10 terabytes of data or 10,000+, Metallic gives you the best choice and flexibility for your hybrid cloud journey.
Safeguard your data now and later with all the benefits of SaaS - from free trial to hassle-free deployment and simplified ongoing management.
As a Cloud Service Provider or a Managed Service Provider (MSP), deliver Data Protection as a Service (DPaaS) to your end customers for most popular SaaS Applications like Microsoft Office 365 and Salesforce. With Partner Central, reduce your Total Cost of Ownership (TCO) footprint and enhance your ROI. Hosted and delivered as software as a Service (SaaS), Partner Central enables you to manage and deliver Data Protection SLAs in a multi-tenant service architecture from a single user interface.
Metallic is ranked 1st in SaaS Backup with 7 reviews while NetApp SaaS Backup is ranked 8th in SaaS Backup with 5 reviews. Metallic is rated 9.2, while NetApp SaaS Backup is rated 8.8. The top reviewer of Metallic writes "A simple, flexible, set-and-forget SaaS solution". On the other hand, the top reviewer of NetApp SaaS Backup writes "Simplifies backup, restore, and clone management across disparate applications and infrastructures". Metallic is most compared with Veeam Backup for Office 365, Veeam Backup & Replication, Druva inSync, Commvault and Veritas SaaS Backup, whereas NetApp SaaS Backup is most compared with . See our Metallic vs. NetApp SaaS Backup report.
See our list of best SaaS Backup vendors.
We monitor all SaaS Backup reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.