We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"In terms of the speed of backup, it operates seamlessly, so I'd rate it as excellent... with my daily use and workload, quite honestly I don't even notice when it backs up."
"Integration with Active Directory and the Azure platform make it a complete solution."
"It's very easy to set up the storage across all platforms. This allows us to be dynamic and change on-the-fly."
"It has significantly reduced the amount of manual work required to manage your backup operations. We're going from an on-prem to a non-on-prem, we're all doing nonsolutions. So we really can't compare it against anything else."
"There's no impact on the endpoint. It runs in the background and it's something that you install and then forget about."
"Quick backups and restores of data are the most valuable features. It is important that it is an easy solution to integrate with the SAML authentication of our tenant, so we can have our users log into the systems and do their own restores, if needed."
"It's taken our backup from being a full-time job to being when you need it, set it up. Our users could be empowered to access their own data backups. Which means we can alleviate a lot of the administration from the backup administrator."
"It is just about as flexible as you can get; simple. You can put it anywhere you want. You can put it on-prem or in your cloud. I could see where a team that's looking for more of a follow the bouncy ball type of solution might get a little confused. "Oh, no. What do you mean I might have to do it this way or I can't do it that way?" Sometimes, people just want to be told what to do. For an enterprise environment, like we are at NDOT, everything we do is not standard. It is not industry standard; it is not normal. We have all kinds of one-offs. We do need flexibility in the solutions that we get. I will say that Metallic has been extremely flexible in that sense, where we are able to follow the bouncy ball if we wanted to. Obviously, we didn't. We did it our way and Metallic, as a whole solution, provided that to us with no issues."
"It's a good solution. It's pretty stable."
"The most valuable features are the ease of administration and the ease of configuration."
"The most valuable feature is that it is simple to use."
"It's very comprehensive. It's one of the first brands to appear in its field."
"The setup was a little bit difficult for a non-IT person like me. My OneDrive is protected by multifactor authentication, and to get the backup to begin behind that multifactor authentication took a little bit of almost customized support, even though I was following the instructions and the videos. That process could have been easier."
"I would like to see some of the code execute a little bit better when I add new licenses and assign licenses to users. I'd like to see that information update a little quicker."
"There is room for improvement in the Knowledge Base and error reporting. I would like to see best practices in the Knowledge Base, and have the ability to diagnose errors without contacting support."
"Getting my guys the right access has a learning curve. Sometimes, it is, "Oh, okay. I think I got it for you." Then, they say, "Oh, nope. I logged in but I can't see this." Then, it is, "Okay, hold on. Give me a second. Let me change that. Okay, it's this one." That learning curve has probably taken a little bit longer than some simpler things. So, Metallic has some granularity, and as a systems administrator, I appreciate that. At the same time, I also realize that I have to learn it."
"For simpler environments, they have some templates for startups. Possibly for a smaller environment, they need to do more automatic configuration and selections of users who want to do backups. This is mainly for smaller environments. I would like them to have the same system fit for all environments: small and big environments. Currently, we have to do a lot of configuration of the layout, which takes time. This solution is appropriate for enterprise-level enterprise, but I would like it to be easier to use for SMB environments."
"The navigation of it needs improvement in terms of the UX. The product itself, it works as expected. It's all user experience and user interface improvements that could be made and it could be made a little more consumer-friendly."
"I would like to see more customizable reports. I have reports going right now, but the daily report, for example, shows something like 40 jobs that ran when there are just a few endpoints on there. I'd like to just know if the endpoint was successfully backed up, not how many times. More customizable reports would be nice to have."
"Technical support can be improved."
"Licensing has been a struggle. It went from bronze, silver to gold. Licensing needs more sophistication. It has features that are sold as separate add-ons."
"In the future, we would like to see support for virtualized machines."
"The usability of the solution isn't the best."
"Hands down, Metallic provides us with more predictable costs for our backup requirements. You are getting what you pay for. If they are charging you X amount of dollars at that point, that is what you are going to pay. So far, I have not seen any hidden costs or any kind of gotchas. It is pretty cut-and-dry. They will let you know, "Hey, you are going to use our storage and it will cost you this much. You are going to use your storage, then we are going to charge you this much to backup.""
"I looked at this at the beginning of the year and I don't remember what the prices were for all the other services, but I thought that Metallic's was fair. It was also highly rated, which was even more important than cost because I need a reliable, secure, backup method."
"It is not the cheapest solution. I think the pricing is fair for mid-side customers. It is between all the other options."
"This solution is not cheap and not expensive but priced in the mid-range."
Earn 20 points
Metallic is the SaaS division of Commvault that delivers powerful, enterprise-grade backup and recovery technology with simple cloud delivery. With Metallic, you’ll be up and running in as little as 15 minutes with no big upfront investment. Proven Commvault technology with built-in best practices means fast, secure backups and speedy, granular restore to protect you against data loss. Metallic offers solutions for VM & Kubernetes backup, Office 365 backup, endpoint backup, and Salesforce backup, and covers a wide range of workloads running both on premises and in the cloud. Whether you’re protecting 10 terabytes of data or 10,000+, Metallic gives you the best choice and flexibility for your hybrid cloud journey.
Safeguard your data now and later with all the benefits of SaaS - from free trial to hassle-free deployment and simplified ongoing management.
Veritas SaaS Backup provides secure and scalable data protection across your entire Office 365 or Salesforce environment and beyond. It is designed for today’s technologies and today’s mobile workforce and organizations of all sizes. Protect SaaS productivity applications with the ability to access anywhere, anytime, and from any device, and instantly restore data with a single click.
Metallic is ranked 1st in SaaS Backup with 7 reviews while Veritas SaaS Backup is ranked 6th in SaaS Backup with 4 reviews. Metallic is rated 9.2, while Veritas SaaS Backup is rated 8.0. The top reviewer of Metallic writes "A simple, flexible, set-and-forget SaaS solution". On the other hand, the top reviewer of Veritas SaaS Backup writes "Stable and inexpensive but requires better usability". Metallic is most compared with Veeam Backup for Office 365, Veeam Backup & Replication, Druva inSync, Commvault and AWS Backup, whereas Veritas SaaS Backup is most compared with Veritas NetBackup, Veritas Backup Exec, AWS Backup, NetApp AltaVault and Azure Backup. See our Metallic vs. Veritas SaaS Backup report.
See our list of best SaaS Backup vendors.
We monitor all SaaS Backup reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.