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Microsoft Defender for Cloud Apps vs Symantec CloudSOC CASB comparison

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Featured Review
Find out what your peers are saying about Microsoft Defender for Cloud Apps vs. Symantec CloudSOC CASB and other solutions. Updated: January 2022.
564,599 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is the ability to block users from reaching places that they should not even try to reach has been a boon.""Provides dependable DNS monitoring of external devices.""The security and access control features.""The most valuable feature for us is the DNS-based protection.""Some clients only want DNS security, while others want more of the advanced features that it has available.""Cisco Umbrella is absolutely stable.""We like Cisco Umbrella because of DNS security. It's one step ahead of whatever we are using for regular web filtering. In that way, it's more secure than other web filtering products.""The solution is very easy to manage. We found the initial setup, for example, to be quite simple."

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"The feature that helps us in detecting the sensitive information being shared has been very useful. In addition, the feature that allows MCAS to apply policies with SharePoint, Teams, and OneDrive is being used predominantly.""All of the features are valuable because all of the features are related.""The most valuable feature of this solution is its monitoring.""If your business requirements are relatively simple, it can get the job done.""We have become more aware of what services our users are using, how often they are using them, and what data is being sent out of the organization and to which services. So, it is really a lot about visibility and helping us make decisions based on that. It drives some of our policy decisions for adding extra security controls.""The ability to prevent users from using certain applications is one of the most valuable features. It doesn't require any configuration for implementation from the client perspective. It just works right away and gives you the information you need.""The most valuable feature is the seamless integration across different clouds.""There are a lot of features with benefits, including discovery, investigation, and putting controls around things. You can't say that you like the investigation part but not the discovery. Everything is correlated; that's how the tool works."

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"The monitoring and threat protection were the solution's most valuable features.""The value in some of these solutions is just the integration of technologies with their on-prem DLP solution. So, you can tie on-prem and cloud DLP policies together. You can apply on-prem policies to the cloud to have consistent policies in a hybrid environment. So, it works very well in that hybrid environment of on-prem and cloud.""The ability to monitor for threats is the solution's most valuable aspect.""The active directory integration is very valuable as we can connect to the list of users that we have and the cloud control, the blocking, the access control of the cloud, can be handled by this product."

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Cons
"User interface could be a little smoother and more intuitive.""The API is very Cisco orientated, which is absolutely fine if you're using Cisco Firepower and SecureX kind of products, but if you want to integrate with third parties, it is a bit tricky. There are some key API connectors for the more prevalent SIEM tools. I would really like to see in Cisco Umbrella the ability to create customized reports and then assign the rights to view these reports to people within a group. I should be able to create a customized report, which is viewable by anybody who has the rights. I should be able to create groups within Cisco Umbrella, and then assign reports to groups and have those reports split out automatically only to those groups. I can kind of do it by restricting my email list, but it is a half-complete way of doing it.""They need to improve analytics so they report on more of the specifics of user activity.""If the security issues are taken care of it would be better.""It should have a real-time malware classification engine. It should check the malware on the website. It would be good if it had a real-time malware check for the websites because currently, it just compares the DNS queries of the blacklist. It should also have malware control over file execution and the types of files that the users are allowed to download.""The product can be pretty expensive.""The integration with Cisco could be better.""I would like to see more integration between Cisco Umbrella and Cisco DNA Center."

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"The response time could be better. It will be helpful if the alerts are even more proactive and we can see more data. Currently, the data is a little bit weak. It is not complete. I can't just see it and completely know which user or which device it is. It takes some effort and time on my part to investigate and isolate a user. It would be great if it is more user-friendly or easy for people to understand.""The integration with macOS operating systems needs to be better.""There are challenges with detection and there are challenges with false-positive rates.""Currently, reporting is not very straightforward and it needs to be enhanced. Specific reports are not included and you need to run a query, drill down, and then export it and share it. I would love to have reports with more fine-tuning or granularity, and more predefined reports.""They should continue integration with all other Microsoft security-related products. The integration with all the other products is still ongoing.""In the future, I would like to see more plug-and-play capabilities that use AI to tell you what needs to be done. It would be helpful if it scanned our devices and made security suggestions, on a configuration basis.""Sometimes the support is actually lacking.""It takes some time to scan and apply the policies when there is some sensitive information. After it applies the policies, it works, but there is a delay. This is something for which we are working with Microsoft."

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"It's a niche product. Not many people use it, and therefore there isn't as much of a knowledge base surrounding it.""The solution should work to incorporate some machine learning policies like IDM and VML.""The data security needs improvement. We should be able to leverage it a bit better for situations where someone may be trying to upload documents onto the cloud application.""They have some room for improvement in terms of being able to do troubleshooting. If you're trying to troubleshoot it, you have to work a lot with their backend people in order to get to a solution. So, trying to do your own troubleshooting can be a little bit difficult."

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Pricing and Cost Advice
  • "I am not sure, I don't have the numbers in front of me, but I think it's $1.00 or so per device/month."
  • "Cisco uses subscription models for the pricing and there are three subscription plans."
  • "The licensing part for Umbrella is really flexible."
  • "There are three models for licensing with different feature sets."
  • "I think it's worth the money."
  • "The price of Cisco Umbrella is a little higher than similar solutions, like Gateway."
  • "The price should be slightly lower than the current price because if you look at the whole solution, it is simply a threat intelligence solution to block blacklisted things. The price should be lower looking at the features provided by the solution. The price isn't too high either, but it could be lower."
  • "There is a subscription cost."
  • More Cisco Umbrella Pricing and Cost Advice →

  • "This product is not expensive."
  • "Our clients normally use the Microsoft E1 licensing, which is renewed yearly."
  • "The pricing is a little bit high but right now, we are okay with it because of the compatibility with Office 365, Teams, and Azure AD."
  • "I'm not totally involved in the pricing part, but I think its pricing is quite aggressive, and its price is quite similar to Netskope. Netskope has separate licensing fees or additional charges if you want to monitor certain SaaS services, whereas, with MCAS, you get 5,000 applications with their Office 365. It is all bundled, and there's no cost for using that. You only have the operational costs. In the country I am in, it is a bit difficult to get people with the required skill sets."
  • "Its pricing is on the higher side. Its price is definitely very high for a small-scale company. As an enterprise client, we do get benefits from Microsoft. We get a discounted price because of the number of users we have in our company. We have a premier package, and with that, we do get a lot of discounts. There are no additional costs. It only comes in the top-tier packages. Generally, the top-tier license is the best license that you can get for your organization. If you want, you can buy it separately, but that's not a good idea."
  • "The price could be better and should be reconsidered."
  • More Microsoft Defender for Cloud Apps Pricing and Cost Advice →

  • "It compares well with the competition because they're all priced on a per-user basis. I've seen the rest of them. There is definitely a huge price difference between them."
  • More Symantec CloudSOC CASB Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: 
    Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried.… more »
    Top Answer: 
    Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native… more »
    Top Answer: 
    I like that it integrates with the infrastructure. I also like the kind of data and intelligence that's built-in. It… more »
    Top Answer: 
    If your business requirements are relatively simple, it can get the job done.
    Top Answer: 
    You can buy it alone, however, it's not worth it. Nobody buys it alone as it's not that good as a standalone product… more »
    Top Answer: 
    If you have more elaborate needs or if you have some more sophisticated use cases, for example, if you need an in-line… more »
    Top Answer: 
    The active directory integration is very valuable as we can connect to the list of users that we have and the cloud… more »
    Top Answer: 
    One thing I noticed is that it's probably true of all the SaaS products is that the people who buy the product get the… more »
    Top Answer: 
    The product should have release notes. One thing I noticed was when you block people who have sessions already… more »
    Comparisons
    Also Known As
    OpenDNS
    MS Cloud App Security, Microsoft Cloud App Security
    CloudSOC, Symantec CloudSOC
    Learn More
    Overview

    OpenDNS provides easy-to-implement Internet navigation and Web security solutions for families, schools, governmental organizations and businesses of all sizes. The services provided by OpenDNS increase the speed of navigating websites and prevent unintended access to phishing and malware sites as well as to any Web content that you configure to be restricted.   

    Microsoft Defender for Cloud Apps is a cloud access security broker (CASB) that provides multifunction visibility, control over data travel, and sophisticated analytics. With Microsoft Cloud App Security, you can: 

    - Manage, control, and audit apps to streamline cloud access security

    - Mange your access to resources to discover shadow IT and understand your digital information estate

    - Use real-time controls to enable threat protection on all the access points that touch your environment

    To learn more about our solution, ask questions, and share feedback, join our Microsoft Security, Compliance and Identity Community.

    The Symantec CloudSOC platform enables companies to confidently leverage cloud applications and services while staying safe, secure and compliant. It provides visibility into shadow IT, governance over data in cloud apps, and protection against threats targeting cloud accounts.

    CloudSOC takes a data science approach to security using machine learning at its core and leveraging native SaaS APIs, real-time traffic processing and other data sources to provide insightful visualization and intuitive controls.

    CloudSOC offers a cloud audit for Shadow IT plus granular transaction visibility, user behavior analytics (UBA), threat detection, data governance and DLP, security controls and post-incident forensic analysis for sanctioned and unsanctioned cloud apps.

    Offer
    Learn more about Cisco Umbrella
    Learn more about Microsoft Defender for Cloud Apps
    Learn more about Symantec CloudSOC CASB
    Sample Customers
    Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
    Customers for Microsoft Defender for Cloud Apps include Accenture, St. Luke’s University Health Network, Ansell, and Nakilat.
    Globe Telecom
    Top Industries
    REVIEWERS
    Financial Services Firm16%
    Consumer Goods Company9%
    Comms Service Provider9%
    Computer Software Company6%
    VISITORS READING REVIEWS
    Comms Service Provider27%
    Computer Software Company26%
    Financial Services Firm6%
    Government5%
    VISITORS READING REVIEWS
    Computer Software Company28%
    Comms Service Provider22%
    Financial Services Firm7%
    Government6%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Comms Service Provider17%
    Financial Services Firm11%
    Insurance Company9%
    Company Size
    REVIEWERS
    Small Business39%
    Midsize Enterprise25%
    Large Enterprise36%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise19%
    Large Enterprise65%
    REVIEWERS
    Small Business7%
    Midsize Enterprise50%
    Large Enterprise43%
    No Data Available
    Find out what your peers are saying about Microsoft Defender for Cloud Apps vs. Symantec CloudSOC CASB and other solutions. Updated: January 2022.
    564,599 professionals have used our research since 2012.

    Microsoft Defender for Cloud Apps is ranked 2nd in Cloud Access Security Brokers (CASB) with 12 reviews while Symantec CloudSOC CASB is ranked 8th in Cloud Access Security Brokers (CASB) with 4 reviews. Microsoft Defender for Cloud Apps is rated 8.2, while Symantec CloudSOC CASB is rated 9.0. The top reviewer of Microsoft Defender for Cloud Apps writes "Integrates well and helps us in protecting sensitive information, but takes time to scan and apply the policies and cannot detect everything we need". On the other hand, the top reviewer of Symantec CloudSOC CASB writes "Good for blocking access, very scalable, and quite reliable". Microsoft Defender for Cloud Apps is most compared with Zscaler Internet Access, Netskope CASB, Prisma SaaS by Palo Alto Networks, Qualys VM and Bitglass, whereas Symantec CloudSOC CASB is most compared with Netskope CASB, Prisma SaaS by Palo Alto Networks, McAfee MVISION Cloud, Bitglass and VMware SD-WAN. See our Microsoft Defender for Cloud Apps vs. Symantec CloudSOC CASB report.

    See our list of best Cloud Access Security Brokers (CASB) vendors.

    We monitor all Cloud Access Security Brokers (CASB) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.