We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Another of my favorite features is called the Device Trajectory, where it shows everything that's going on, on a computer. It shows the point in time when a virus is downloaded, so you can see if the user was surfing the internet or had a program open. It shows every running process and file access on the computer and saves it like a snapshot when it detects something malicious. It also has a File Trajectory, so you can even see if that file has been found on any of your other computers that have AMP."
"It is a very stable program."
"Integration is a key selling factor for Cisco security products. We have a Cisco Enterprise Agreement with access to Cisco Email Security, Cisco Firepower, Cisco Stealthwatch, Cisco Talos, Cisco Threat Grid, Cisco Umbrella, and also third-party solutions. This is key to our security and maximizing operations. Because we do have the Email Security appliance and it is integrated with Threat Response, we have everything tied together. Additionally, we are using the Cisco SecureX platform, as we were a beta test for that new solution. With SecureX, we are able to pull all those applications into one pane for visibility and maintenance. This greatly maximizes our security operations."
"Any alert that we get is an actionable alert. Immediately, there is information that we can just click through, see the point in time, what happened, what caused it, and what automatic actions were taken. We can then choose to take any manual actions, if we want, or start our investigation. We're no longer looking at digging into information or wading through hundreds of incidents. There's a list which says where the status is assigned, e.g., under investigation or investigation finished. That is all in the console. It has taken away a lot of the administration, which we would normally be doing, and integrated it into the console for us."
"The ability to detonate a particular problem in a sandbox environment and understand what the effects are, is helpful. We're trying, for example, to determine, when people send information in, if an attachment is legitimate or not. You just have to open it. If you can do that in a secure sandbox environment, that's an invaluable feature. What you would do otherwise would be very risky and tedious."
"The solution's integration capabilities are excellent. It's one of the best features."
"The most valuable feature is signature-based malware detection."
"If somebody has been compromised, the question always is: How has it affected other devices in the network? Cisco AMP gives you a very neat view of that."
"It's one of the best antiviruses on the market."
"DFE organizational security posture has been a positive experience. We're a Microsoft house. It works. Once it's deployed and once it's configured, it works and our clients tend to be happy with it. I haven't really experienced anyone who has been so unsatisfied with the platform that they wanted to go a couple of different directions, that has never happened to me."
"I like the fact that it has the ransomware solution in there. I'm glad that the ransomware solution is built into it. That's probably the biggest thing that I see in Microsoft Defender."
"We have just started to implement it. It is useful for protection from malware and ransomware."
"Microsoft Defender is always running. It is doing its job, so it is fine. I don't have any issues with the way it was implemented or how we are running it. We have been upgrading IT throughout the years, but there have been no issues."
"The biggest benefit to Windows Defender is that it is built-in to the operating system by Microsoft."
"The most valuable features are the Windows Firewall and the regular virus definition updates. These features are very helpful and have helped to improve our security."
"We apply the DLP policies across a range of endpoints and it is very accurate when reporting vulnerabilities, including those in email attachments."
"It is very light. It is the only solution that can be installed on a machine that already has an antivirus. It is a pretty complete solution."
"The most valuable features of the solution include the endpoint navigation protection, the protection related to the EMS service, as well as the control and the cloud integration capabilities."
"I like that Webroot is very lightweight. It didn't bog down the machine, and more importantly, it had heuristics artificial intelligence to some degree. It wasn't like full-blown artificial intelligence, but something where you have one endpoint recognizing issues because it maintains a cloud database. If one client recognizes a threat, it would add it to the database, and almost immediately, every agent in the world would also know about that threat. That was very appealing to us. However, now it's becoming commonplace, whereas ventures like Symantec and McAfee were based more on the traditional model of definition and updates, and we were always falling behind. Webroot also has pretty good technical support."
"It is excellent endpoint protection for mobiles that does everything it says it will."
"The initial setup is not complex at all. It's very straightforward."
"The initial setup was straightforward. It took five minutes. I installed the solution myself."
"There aren't any features that really stand out — I just want it to keep malware out of my system. To date, I haven't had any malware in my system."
"We've not had any issues with scalability. If an organization needs to expand, they can do so quite easily."
"...the greatest value of all, would be to make the security into a single pane of glass. Whilst these products are largely integrated from a Talos perspective, they're not integrated from a portal perspective. For example, we have to look at an Umbrella portal and a separate AMP portal. We also have to look at a separate portal for the firewalls. If I could wave a magic wand and have one thing, I would put all the Cisco products into one, simple management portal."
"The room for improvement would be on event notifications. I have mine tuned fairly well. I do feel that if you subscribe to all the event notification types out-of-the-box, or don't really go through and take the time to filter out events, the notifications can become overwhelming with information. Sometimes, when you're overwhelmed with information, you just say, "I'm not going to look at anything because I'm receiving so much." I recommend the vendor come up with a white paper on the best practices for event notifications."
"We don't have issues. We think that Cisco covers all of the security aspects on the market. They continue to innovate in the right way."
"The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself."
"The connector updates are very easily done now, and that's improving. Previously, the connector had an issue, where almost every time it needed to be updated, it required a machine reboot. This was always a bit of an inconvenience and a bug. Because with a lot of software now, you don't need to do that and shouldn't need to be rebooting all the time."
"I would like to see integration with Cisco Analytics."
"The GUI needs improvement, it's not good."
"The one challenge that I see is the use of multiple endpoint protection platforms. For instance, we have AMP, but we also have Microsoft Windows Defender, System Center Endpoint Protection, and Microsoft Malware Protection Engine deployed. So, we have a bunch of different things that do the same thing. What winds up happening is, e.g., if I get an alert for a potential incident or malware and want to pull the file, I'll go to fetch the file to analyze it. But, one of these other programs has already gotten it, so the file has already been quarantined by another endpoint protection system. AMP doesn't realize that and the file fetch fails, then you're left wondering what's going on."
"It is inexpensive but could be cheaper like anything else."
"I am not sure if I will be using this product in the future because of the price."
"The solution could be even more secure and provide an even higher level of security."
"Additional security would be beneficial."
"The solution can be more user-friendly."
"Integration with third-party vendors could be better. It would be better if it integrates with other protection solutions or other products outside of Microsoft. Nowadays, anti-virus protection doesn't really have to be planned as overall protection for your environment in terms of security. There are really different avenues that bad actors can take to wreak havoc on your machine."
"Windows Firewall is integrated with Windows Defender. Over the last few days, I have had a problem with defining a wildcard on Windows Firewall. For example, I wanted to pull out the connection of my program and install a software package with a lot of executable files. I wanted to prevent it from accessing the internet. I could not select executables by using a wildcard. I had to select a single executable with its full name."
"I wish they would extend the use of the Security Central portal, even for the free option of Defender. Because, as companies grow, it is labor intensive to manage the AV and detection part of it. For companies already subscribed to Office 365, I think this would be a good enhancement."
"The solution could improve by providing better ransomware protection."
"It would be nice if it had a feature for automatically generating reports on the client end for device status, security status and backup information."
"Technical support is not the best. It's hard to get a hold of them if we need help. It's something that definitely needs improvement."
"There should be a Webroot Business Endpoint Protection mobile app."
"One of the biggest pain points is that it's not really ransomware-oriented. They will be able to catch some, but that's where Sentinel One is a better player compared to Webroot."
"Webroot is very reactionary. It waits until the threat is active within memory to try and detect it. They need better pre-execution detection and prevention."
"Its detection capability for certain attacks should be improved. It should have better and wider detection for certain malware attacks. It could also have some sort of RMN."
"We need to have a stronger defense against CryptoLock and other attackers."
"Our company was very happy with the price of Cisco AMP. It was about a third of what we were paying for System Center Endpoint Protection."
"Licensing fees are on a yearly basis and I am happy with the pricing."
"There are a couple of different consumption models: Pay up front, or if you have an enterprise agreement, you can do a monthly thing. Check your licensing possibilities and see what's best for your organization."
"We can know if something bad is potentially happening instantaneously and prevent it from happening. We can go to a device and isolate it before it infects other devices. In our environment, that's millions of dollars saved in a matter of seconds."
"The visibility that we have into the endpoint and the forensics that we're able to collect give us value for the price. This is not an overly expensive solution, considering all the things that are provided. You get great performance and value for the cost."
"We have a license for 3,000 users and if we get up to 3,100 users, it doesn't stop working, but on the next renewal date you're supposed to go in there and add that extra 100 licenses. It's really good that they let you grow and expand and then pay for it. Sometimes, with other products, you overuse a license and they just don't work."
"In our case, it is a straightforward annual payment through our Enterprise Agreement."
"Whenever you are doing the licensing process, I would highly advise to look at what other Cisco solutions you have in your organization, then evaluate if an Enterprise Agreement is the best way to go. In our case, it was the best way to go. Since we had so many other Cisco products, we were able to tie those in. We were actually able to get several Cisco security solutions for less than if we had bought three or four Cisco security solutions independently or ad hoc."
"There is not a license required for this particular solution."
"Most people don't realize M365/E5 licenses are an amazing deal. They think "Oh, it's expensive," and I'll ask, "Compared to what?" If you don't have it you will have to buy licenses for multiple products to fill the same security space that you would have gotten with the Microsoft product. Go figure out how much it costs you per product, per user, and then come back and tell me how things add up financially."
"We have a bundle where the price includes all Microsoft products."
"It is affordable and comes in the Office 365 bundle."
"We went for Microsoft Defender once we were informed that it would be part of our Office 365 package. So, we combined the licensing for the OS with Office 365. Yeah. We thought it was a good bargain."
"Currently, for us, Windows Defender is free with the purchase of Windows Server. Pricing is an important point for us when we are looking at the competitors of this solution. If we choose to go with another vendor, we will have to pay some license fees."
"I pay for it through the Windows Professional or Standard license. It is a one-time cost for me, and I use the same license."
"There is no licensing fee."
"We are on an annual subscription for the use of Webroot Business Endpoint Protection."
"The solution is pretty cheap, actually. At our level, which is at 2,500 endpoints, we're paying 87 cents an agent per month."
"It is relatively cheap."
"I think the price is fairly reasonable. I was really prepared to pay more, but the price is fine."
"I can't recall the exact pricing, but I believe there is a monthly fee of $20-30 per user."
"The solution doesn't cost too much. It's about 30 Euros a year for each endpoint. It's pretty affordable for us and for many other companies."
Advanced Malware Protection (AMP) is subscription-based, managed through a web-based management console, and deployed on a variety of platforms that protects endpoints, network, email and web Traffic. AMP key features include the following: Global threat intelligence to proactively defend against known and emerging threats, Advanced sandboxing that performs automated static and dynamic analysis of files against more than 700 behavioral indicators, Point-in-time malware detection and blocking in real time and Continuous analysis and retrospective security regardless of the file's disposition and Continuous analysis and retrospective security.
Webroot SecureAnywhere Business Endpoint Protection offers a unique security approach that protects against threats across numerous vectors; including email, web browsing, file attachments, hyperlinks, display ads, social media apps, and connected devices like USB drives, as well as other blended threats with the potential to deliver malicious payloads. SecureAnywhere Business Endpoint Protection is fully cloud-based management, means no on-premises hardware or software is needed and the console is always up to date and there are no definitions or signatures to deploy and manage. Webroot SecureAnywhere Business Endpoint Protection offers highly accurate and effective endpoint malware prevention with a range of additional security shield capabilities that keep both the user and the device safe, Malware detection occurs continuously in real time, so performance issues fade away.
Microsoft Defender for Endpoint is ranked 3rd in Endpoint Protection for Business (EPP) with 72 reviews while Webroot Business Endpoint Protection is ranked 20th in Endpoint Protection for Business (EPP) with 11 reviews. Microsoft Defender for Endpoint is rated 8.0, while Webroot Business Endpoint Protection is rated 7.4. The top reviewer of Microsoft Defender for Endpoint writes "Enables ingestion of events directly into your SIEM/SOAR, but requires integration with all Defender products to work optimally". On the other hand, the top reviewer of Webroot Business Endpoint Protection writes "Keeps mobile devices secure against vulnerabilities or any attacks". Microsoft Defender for Endpoint is most compared with CrowdStrike Falcon, Symantec End-User Endpoint Security, Cortex XDR by Palo Alto Networks, SentinelOne and McAfee Endpoint Security, whereas Webroot Business Endpoint Protection is most compared with SentinelOne, Carbon Black CB Defense, Sophos Intercept X, Fortinet FortiEDR and Panda Security Adaptive Defense. See our Microsoft Defender for Endpoint vs. Webroot Business Endpoint Protection report.
See our list of best Endpoint Protection for Business (EPP) vendors.
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