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Compare Microsoft Dynamics AX vs. Oracle E-Business Suite

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Featured Review
Find out what your peers are saying about Microsoft Dynamics AX vs. Oracle E-Business Suite and other solutions. Updated: November 2021.
554,529 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

"It is easy to use, and it has a great UI. It has very well-structured modules. In terms of setup and configuration, they're logically placed, which makes it easy for any user to pick up information and learn more about the system, rather than just be plain key users of that business operating system.""One of the valuable features of the solution is how easy it is to use.""I like that it's a complete ERP solution from production level to branch level.""The relation between CRM and Sales, that's the main strength of this ERP.""Support is really good.""Dynamics AX provides a lot of functionality.""It is stable, suitable for businesses, and covers all business needs.""The stability is very good."

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"I like that one system covers everything.""Everyone in the company is quite used to the Oracle functionality.""It can be an essential solution for those who can not just push to the cloud because they have critical data restrictions.""The most valuable feature is the integration between accounts receivable, accounts payable, general ledger, and budgeting.""Great finance modules and customization.""It makes financial operations easier to perform.""It's highly customizable.""The solution has other core processes that can be implemented with customers according to their needs."

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"There is no Arabic interface in Microsoft Business Central, which is a big weak point.""There are so many errors.""The solution in general just needs a few quality improvements.""They should include some modules related to solving customer problems or resolving support tickets from our customers — like a help desk for ERPs.""There should be the capability for users to enhance the application by using a low-code or no-code product from the Microsoft family.""The product is standardised across industries so it is not a good fit for all types of sectors.""The integration could improve for the future.""It is being decommissioned."

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"We don't like Oracle EBS because it is very old. Nowadays, all the systems are on the cloud and web-based. With Oracle EBS, you need a huge setup before installing it. You need a lot of servers. There are a lot of problems and bugs in the system. We have to move from Oracle EBS to another system. In terms of improvements, it can have better training for end users and better support.""One issue with the product is because it build on a lot of older technologies, there is a substantial technical debt in the system.""Administration takes some effort. Administrating the technology stack is not so complex but application aware database administration and following the new methodologies like online patching can be a little complex and time consuming. Oracle should ease the administrators jobs and do some innovation on this administration area as well. Oracle Autonomous Database is Oracle's leading technology these days. Using a similar approach, application stack may become a little more self-managing.""The user interface could be better. It's not good because they made their interface all in one, and my customers don't want to use it. I have to customize the interface and personalize it to hide some fields on the screen. It has lots of information on the screen, and the user can't easily navigate it. It's very difficult to use. I think that Oracle should have something like best practices. They need to provide some patches to simplify the interface based on the industry niche. Because now we see everything on the same screen, but the users don't need all that information. It's complicated to use for end-users, and we have to spend more time training them. In the next release, I think they should implement most of the features in the mobile app. It should be better. Oracle didn't update their mobile application for a very long time. Connecting the mobile application is complicated.""If you get away from the financials core of the product, it is not so good at handling peripherals.""Not user friendly.""In the future, Oracle E-Business Suite could improve by having a better UI. Competitors are providing much better interfaces.""Oracle E-Business Suite uses an old technology (Forms), which is Java-based."

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Pricing and Cost Advice
"I don't know how much this solution costs off the top of my head, but I know that the cloud and SaaS solutions are cheaper.""The pricing is expensive.""It's too expensive for customers to take this on themselves. As partners, we will buy this on behalf of the customers and then charge this value for each project.""It has a pay-as-you-go subscription.""It is $180 to $200 per user per month with a minimum of 20 users, which makes selling the product a bit difficult."

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"USD $100,000 annually.""Oracle's licenses are not straightforward.""Considering the market at the moment, Oracle needs to adjust the pricing of this solution.""The license is very expensive and I think that it needs to be cheaper to get a wider range of users or customers.""Both the current projects and future projects should be defined well. Licensing should be done according to current and near future plans.""In order to minimize the implementation and consultancy costs, business lines should have proper definitions. They need to have a proper way of retrieving their data, which should be structured well.""This product is more expensive if you compare it to SAP.""Oracle prices are better in Vietnam and more flexible. If we need to customize something in Oracle, it's very flexible and easy to customize."

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Answers from the Community
Vincenzo Catalano
author avatarRoland Zuurveld
Real User

For starters, I would stop comparing tools, and start looking at my business and what I want to achieve. So identify objectives and what's blocking achievement, define quality outcomes  for the obejctives you want to achieve and build your businesscase on efficiency improvement. What earnings, savings, benefits are achieved when meeting your obectives.
Based on the blocking issues you identified, build use cases and challenge vendors to prove their outcome by building a PoV (Proof of Value). 
Basically start looking for what improvement your business and processes need, rather than start looking for a tool. After all a tool is just a tool.

author avatarGene Hammons
Real User

As a followup, I would not 'assume world class ERP has these features covered'. 

We've seen several actual cases of RFP's (which is why we no longer rely on this outdated capital procurement process to evaluate strategic deployments) - but we've seen where several vendors will check YES to the RFP question concerning a certain feature. Company A does the certain feature well, with a single click. A couple other vendors do it OK, and a couple of the YES answerers require everyone to log out of the system, balance the outlying modules, jump through 6 undecipherable processes, and then YES - it does that. 

If that particular feature is something you need 15 or 20 times a day, well, you're probably starting an expensive and long running development effort if you picked the wrong ERP. 

The main point is, ERP evaluations need to be a defined process by which you don't make assumptions, skip steps, and your methodology should be repeatedly proven across multiple instances, industries, and shown to deliver with different internal teams (who's mileage may vary). 

ERP has the potential to be wildly successful and given a solid business case, provide the tools for your staff to create substantial returns. It also has the potential for abject failure, and that potential for failure is north of 80%, industrywide. So your choices are whether you are comfortable with a big pile of money or a large vat of risk. 

Only you can determine your comfort zone. 

author avatarOkay Akdeniz
Real User

1. Your business is well defined?

SAP ERP = Company has to organize my directions. Microsoft ERP = I have to organize the company's directions. 

2.Which industry do you stay in? In the SAP is more suitable for "Manufacturing", ERP is more suitable for "Retail and Distribution". The rest of the industries are the same difference.

3. Your business logics are too complicated? Microsoft Dynamics can be adapted easily.

4. On-Premise vs Cloud? On-Premise = SAP, Cloud = Microsoft

5. Reporting? It's too hard to access Microsoft Data today. Because no one can be accessed the operational data directly.

6. Commerce? Microsoft Commerce platform is well defined for omnichannel commerce.

I think.

author avatarDaniel Robus
Real User

Do you want to do it for a specific purpose or to tick a box? 

Lets assume you are looking for system deployment. I would focus on the key areas of your business rather than what Gene has listed below, which is looking at point for point comparisons. (The Panorama report is SUPERB for getting up to speed....)

Then look at weighting for specific key business differentiation opportunities - such as single global instance for multiple companies, integrated CRM into Finance and Operations, off-line capabilities for customer facing processes, seamless transfer of customer conversations from one channel to another.

Then ask for client references to answer 5 key questions:

- Are they live?

- how was the deployment support from the OEM/partner and what was the % work split required to go live (as in your input vs partner vs OEM)

- how many customisations were requried to achieve xxx (your key areas)

- would they use the OEM again and what would they change going forward

Then look at demonstration from the OEM and costing for the solution

I would not go on a tender for each and every feature and function because we assume world class solutions have these typical areas covered.

Happy to discuss how to do this practically if required. Daniel@liferocksconsulting.co.za

author avatarGene Hammons, MBA

I think Panorama Consulting Group publishes some of their ERP shootouts comparing SAP/Oracle/Microsoft with Infor thrown in as a bonus. 

Our firm is more of a boutique operation that compares internal company requirements then picks software known for its propensity to work well in those industries/environments. But if you get to the stage where you need some guidance on who some of the top partners and resources are for those software packages, hit us up. 

Questions from the Community
Top Answer: It is easy to use, and it has a great UI. It has very well-structured modules. In terms of setup and configuration, they're logically placed, which makes it easy for any user to pick up information… more »
Top Answer: If I had to add something in the next release, it would probably be a mobile application for a sister application of Dynamics 365; not the ERP but the Dynamics 365 HR solution. It would definitely… more »
Top Answer: I'm a consultant. I'm not an end-user of it. I've been implementing on-premises and on-cloud solutions with the older versions and the new one. It can be used for the retail industry and manufacturing… more »
Top Answer: I like Oracle ERP for streamlining the entire process from PRTL and invoice payments. It also has the decision and internet sale order, and my customers can correct the internet decision. It… more »
Top Answer: Oracle prices are better in Vietnam and more flexible. If we need to customize something in Oracle, it's very flexible and easy to customize.
Top Answer: The user interface could be better. It's not good because they made their interface all in one, and my customers don't want to use it. I have to customize the interface and personalize it to hide some… more »
Average Words per Review
Average Words per Review
Also Known As
Dynamics AX, Axapta, MS Dynamics AX
Oracle EBS, OEBS
Learn More
Microsoft Dynamics AX is an enterprise resource planning (ERP) solution that is simple to learn and use so you can deliver value faster, take advantage of business opportunities, and drive user involvement and innovation across the organization.
Oracle E-Business Suite is the most comprehensive suite of integrated, global business applications that enable organizations to make better decisions, reduce costs, and increase performance.
Learn more about Microsoft Dynamics AX
Learn more about Oracle E-Business Suite
Sample Customers
ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
Top Industries
Manufacturing Company45%
Real Estate/Law Firm18%
Computer Software Company18%
Computer Software Company30%
Comms Service Provider23%
Manufacturing Company5%
Energy/Utilities Company5%
Comms Service Provider11%
Local Government8%
Energy/Utilities Company7%
Computer Software Company38%
Comms Service Provider16%
Financial Services Firm5%
Company Size
Small Business57%
Midsize Enterprise14%
Large Enterprise29%
Small Business18%
Midsize Enterprise18%
Large Enterprise64%
Find out what your peers are saying about Microsoft Dynamics AX vs. Oracle E-Business Suite and other solutions. Updated: November 2021.
554,529 professionals have used our research since 2012.

Microsoft Dynamics AX is ranked 4th in Activity Based Costing Software with 11 reviews while Oracle E-Business Suite is ranked 1st in Activity Based Costing Software with 25 reviews. Microsoft Dynamics AX is rated 7.8, while Oracle E-Business Suite is rated 7.6. The top reviewer of Microsoft Dynamics AX writes "Provides a lot of functionality". On the other hand, the top reviewer of Oracle E-Business Suite writes "Highly scalable: Supports scale-out architecture". Microsoft Dynamics AX is most compared with SAP S4HANA, SAP ERP, JD Edwards EnterpriseOne, Oracle ERP Cloud and IFS Applications, whereas Oracle E-Business Suite is most compared with JD Edwards EnterpriseOne, PeopleSoft, Oracle HCM Cloud, Oracle ERP Cloud and Salesforce Sales Cloud. See our Microsoft Dynamics AX vs. Oracle E-Business Suite report.

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