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Microsoft Remote Desktop Services vs VMware Horizon View comparison

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Featured Review
Find out what your peers are saying about Microsoft Remote Desktop Services vs. VMware Horizon View and other solutions. Updated: January 2022.
563,780 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"Good screen draw feature and ability to use two monitors.""The most valuable feature is the ease of use.""The most valuable feature is that it gives me full accessibility to my servers.""The most valuable features are the desktop session and desktop virtualization.""Everything is really good and it works well.""The solution has very smooth connectivity and is very user friendly.""The most valuable feature of this solution at the moment is the HTML5 web client. You get a browser experience, not just the terminal sort of client, and the integration with Azure multi-factor application.""The performance is one of the main features of this solution."

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"The most valuable features are Instant Clones and AppStacks.""The solution is very user friendly.""VMware Horizon View is a stable solution.""Great sorting feature to create UI on demand.""The solution has good performance and functionality. However, if the network connection was poor we noticed a decrease in performance.""Instant Clone instantly creates another VM with a Delta disk, which is just the VMware backend. This helps with scalability and management.""The most valuable features are that it is easy to use and easy to manage.""VMware has a lot of experience in virtualization — they are the pioneers in virtualization."

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"My customers are worried that the RDP protocol can be easily compromised and would like the option to use an alternative like Blast.""There are times I get disconnected from the service and when one or two attempts to establish a remote connection. Microsoft should show where the problem is, I have to find it by myself.""We are searching for a product with better remote access and remote sessions.""Security in the connection between us and our clients' servers is something that can be improved.""Microsoft Desktop Services is stable but it takes up a lot of resources in the CPU. It's a bit heavier than some solutions.""In a future release, they could improve by providing more advanced technology and better buffering for if the connection is degraded or lost.""Updates sometimes impact the application and we have system crashes.""I would like to be able to access the remote desktop using a web-based interface, rather than having to use the client."

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"Sometimes, the protocol itself gets a bit laggy. If you have less than optimal switching and routing, it can get kind of laggy.""The initial setup was not difficult but there is room for improvement.""User profiles are something that needs to be improved.""Technical support is only average and can be improved.""In the area of automation, there are some improvements needed in the solution.""They need to make troubleshooting, diagnostics, and error reporting a little better.""Sometimes we had to force values so the end-user could continue working, which caused some information to get lost.""The installation is complex and could be easier. The full installation with testing took a couple of weeks to complete."

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Pricing and Cost Advice
  • "The solution has a perpetual license and it is purchased upfront."
  • "It will probably cost about $500 USD to get the resources set up in the cloud."
  • "Although not an expensive product, pricing is always something that can be improved."
  • "It's not an expensive solution."
  • "It's not an expensive product."
  • "Its licensing is on a yearly basis. We're on the educational or academic license, and our terms are good. We're very happy with the pricing."
  • "The pricing could always be improved."
  • "The solution is overly expensive."
  • More Microsoft Remote Desktop Services Pricing and Cost Advice →

  • "This solution is expensive. A lot of companies in Mexico find that the price is too high."
  • "There is a monthly subscription for the use of this solution and it is expensive."
  • "Customers pay a licensing fee."
  • More VMware Horizon View Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: 
    From the perspective of an IT professional, Microsoft Remote Desktop is very easy to use. However, it could be made easier to use for the end user, especially when it comes to activating it. Microsoft… more »
    Top Answer: 
    The ease of customizing the terminal, including the ability to add or decrease memory.
    Top Answer: 
    There is a monthly subscription for the use of this solution and it is expensive.
    Top Answer: 
    One issue we had with this product was that the connection was unstable. Sometimes we had to force values so the end-user could continue working, which caused some information to get lost.
    Average Words per Review
    Average Words per Review
    Also Known As
    Remote Desktop Services, MS Remote Desktop Services
    Horizon View
    Learn More
    Remote Desktop Services is a server role in Windows Server that provides technologies that enable users to access session-based desktops, virtual machine-based desktops, or applications in the data center from both within a corporate network and from the Internet. Remote Desktop Services enables a rich-fidelity desktop or application experience, and helps to securely connect remote users from managed or unmanaged devices.

    VMware Horizon View, previously known as VMware View, is a virtual desktop infrastructure solution that provides users with virtual and mobile desktop management, flexible access, an optimal end-user experience and cloud computing. Horizon View also provides increased control and security of the desktop environment.

    End-users get to be more productive and enjoy the flexibility of accessing their desktop environments from many locations and devices, while IT remains in control of policies and security.

    Learn more about Microsoft Remote Desktop Services
    Learn more about VMware Horizon View
    Sample Customers
    Bank Alfalah Ltd.
    Amway, Hertz International, Metro Health, North Carolina State University, Ottawa International Airport, Revlon, and Whirlpool.
    Top Industries
    Financial Services Firm17%
    Healthcare Company11%
    Manufacturing Company11%
    Comms Service Provider24%
    Computer Software Company20%
    Educational Organization5%
    Financial Services Firm16%
    Healthcare Company11%
    Computer Software Company24%
    Comms Service Provider22%
    Manufacturing Company6%
    Company Size
    Small Business35%
    Midsize Enterprise26%
    Large Enterprise38%
    Small Business46%
    Midsize Enterprise16%
    Large Enterprise38%
    Find out what your peers are saying about Microsoft Remote Desktop Services vs. VMware Horizon View and other solutions. Updated: January 2022.
    563,780 professionals have used our research since 2012.

    Microsoft Remote Desktop Services is ranked 2nd in Virtual Desktop Infrastructure (VDI) with 20 reviews while VMware Horizon View is ranked 3rd in Virtual Desktop Infrastructure (VDI) with 17 reviews. Microsoft Remote Desktop Services is rated 8.2, while VMware Horizon View is rated 7.6. The top reviewer of Microsoft Remote Desktop Services writes "Good remote application access that can be allowed on a per-user or per-group basis". On the other hand, the top reviewer of VMware Horizon View writes "Stable, with a straightforward setup, but could offer better pricing". Microsoft Remote Desktop Services is most compared with TeamViewer, Citrix Workspace, Parallels Access, Citrix Virtual Apps and Desktops and Parallels Remote Application Server (RAS), whereas VMware Horizon View is most compared with Citrix Virtual Apps and Desktops, VMware Workstation, VMware Fusion, VMware Horizon 7 and VMware Workspace ONE. See our Microsoft Remote Desktop Services vs. VMware Horizon View report.

    See our list of best Virtual Desktop Infrastructure (VDI) vendors.

    We monitor all Virtual Desktop Infrastructure (VDI) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.