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N-able Remote Monitoring & Management vs PRTG Network Monitor comparison

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Featured Review
Find out what your peers are saying about Atera, ConnectWise, Kaseya and others in Remote Monitoring and Management Software. Updated: January 2022.
564,599 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I'm really happy with the background remote access, which allows me to easily change system internals such as registry keys and silently execute commands using the command prompt in the background. This kind of remote access makes it easy for us to do our jobs without getting in the customer's way.""The solution provides an administration panel where we can see what is happening on our client's stations, such as events, alerts, and all the software installed.""We like that this solution is in real-time, it gives us real-time monitoring.""I like being able to get a picture of what's happening on a computer. I can just click on it, and I can see the CPU usage and the memory usage and what services and programs are currently running. I can connect remotely to a computer. All these are very useful.""The network device is a good feature. In a place where you need to monitor your firewall switches, you can add an RMM tool and monitor it on the same screen on the same setup for the same client. Network devices are very good.""Remote support has been very handy. It also lets us know if there are failing hard drives or Windows issues."

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"Good compilation of the system's information.""It is a central solution in terms of how to actually use it. It has a very easy dashboard. Everything is concise. We are able to create custom sensors. For different parts of the business, we have many products across many environments, and it works for everything.""The Slack integration is fantastic, and I've actually found it to be very useful recently.""Technical support has been very helpful so far.""PRTG gives us true visibility of the downtime of particular circuit functions. So if a circuit is up but not routing traffic, I will know with this tool. I can write a customized script for a sensor to detect specific things.""The solution is easy to manage and the reports are very accurate.""It is easy when it comes to dependencies of devices, so if your router goes down, the three or four switches behind it will automatically be paused so that you don't get multiple alerts.""Ability to create a dashboard inside software monitoring."

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Cons
"Kaseya is a similar product and they have easier scripts. If you want to deploy one software to 100 machines, we need to dig into it and then we need to create the script and work with the support team and then we can deploy that particular script. The pre-built scripted is the one thing that I would definitely like to have improved.""The alerts and reporting could be done a little more clearly. They are quite cryptic, and quite often, we seem to get a lot of reports just for a computer rebooting or going offline for a couple of minutes, which doesn't seem like it's that big of a deal. Reporting could be refined and improved, and they can make it easy to decipher the reports.""I would like to see notifications sent with SMS.""We haven't had it for very long, and we're finally getting comfortable with it. The biggest improvement probably would be a little more clarification. It has few exclamation points or attention-getters when there is a computer that doesn't have the up-to-date patches, etc. However, it's not specific in terms of what you need to do. Sometimes, it says it requires a reboot, and you reboot it, but the same message still shows up. Sometimes, the messages that it gives you about how to resolve an issue are not very easy to understand.""There is quite a bit of delay on the portal where we receive monitoring information from the endpoint agent on the remote device. Sometimes it gets stuck with no live response from the device, and you have to refresh the portal just to make sure that it's projecting the right information.""The solutions could improve by adding more features."

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"The database needs improvement.""I would like to see network mapping.""PRTG's application monitoring sensor is not strong.""PRTG Network Monitor can improve by having better integration with devices.""With custom sensors, there is a lot of work which needs to be done in the background, just for it to be tailor-made for the specific thing that we are actually monitoring. We take a lot of time with the custom sensors. I would like to see the customer sensor be more robust and a bit more varied.""Their penetration within the market could be much better. If their pricing was lower, even though it's reasonable now, it might help them achieve this.""I would like to see them take their graphing tools and convert them into a collector so that we can point telemetry to them""In our organization, we encounter performance issues with our PRTG probe service. I saw documentation from the vendor or Paessler mentioning that there are limitations for WMI sensors. Other than that, we are okay with PRTG."

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Pricing and Cost Advice
  • "It's expensive and out of our budget."
  • "We use SolarWinds RMM on a pay-as-you-go monthly basis, so the cost can be highly variable because it depends on a few factors such as how many devices you need to support and what extra features you want to use. The more devices you have, the more you'll pay, and the same goes for extras."
  • "There is a license required for this solution."
  • "I haven't paid a whole lot of attention to that since I set it up. It has per-user licensing. If I remember it correctly, it worked out to about $10 a month per user. There were no additional costs. It was pretty straightforward and simple."
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  • "We used a product called SolarWinds in the past, and its cost was high. Whereas, PRTG came in at a third of SolarWind's cost."
  • "Cost was a factor when selecting this solution, but it just did everything we wanted it to do."
  • "Our licensing costs are 10,000 euros over three years."
  • "PRTG is now available as PRTG Enterprise Monitor, and the price varies depending on the total number of sensors the customer buys"
  • "It is expensive."
  • "It's an annual license that is based on the number of endpoints that we're tracking and using."
  • "All monitoring system is close to the same pricing scheme."
  • "The price is pretty comparable."
  • More PRTG Network Monitor Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: 
    The solution is used to monitor and manage networks remotely.
    Top Answer: 
    The solution provides an administration panel where we can see what is happening on our client's stations, such as events, alerts, and all the software installed.
    Top Answer: 
    PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device and… more »
    Top Answer: 
    PRTG is simple to manage. First, you can create a template for a device, then apply it to hundreds of similar devices. That's a great advantage.
    Top Answer: 
    The price of PRTG is reasonable. PRTG's competitors like SolarWinds and ManageEngine charge more for the same functionality. They are much more expensive at licensing level. What's more, PRTG comes as… more »
    Ranking
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    3
    Average Words per Review
    760
    Rating
    8.3
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    19,114
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    Reviews
    18
    Average Words per Review
    529
    Rating
    8.1
    Comparisons
    Also Known As
    SolarWinds MSP Remote Monitoring & Management, MSP RMM, SolarWinds RMM, SolarWinds Remote Monitoring and Management
    PRTG
    Learn More
    Overview

    With out-of-the-box remote monitoring, management, patching, and automation, it’s easier than ever to support, manage, and protect your customers with N‑able RMM.

    • Onboard in record time.
    • Multiply your team’s impact and profitability.
    • Identify and remediate issues automatically before they do harm.
    • Add the features you need, when you need them.
    • Expand your service offering and grow your customer base at your own pace.
    • Get access to exclusive resources, such as the MSP Institute, Automation Cookbook, boot camps, and office hours.

    PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

    To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.

    Offer
    Learn more about N-able Remote Monitoring & Management
    Get ahead of IT infrastructure issues

    With PRTG Network Monitor you can identify and solve potential issues before it affects anyone. Download a free 30-day trial today and experience the benefits of 24-hour IT Infrastructure Monitoring.

    Sample Customers
    NetSys Network Systems
    Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
    Top Industries
    VISITORS READING REVIEWS
    Comms Service Provider39%
    Computer Software Company21%
    Government5%
    Financial Services Firm4%
    REVIEWERS
    Comms Service Provider15%
    Construction Company10%
    Manufacturing Company10%
    Financial Services Firm8%
    VISITORS READING REVIEWS
    Computer Software Company27%
    Comms Service Provider24%
    Government8%
    Educational Organization4%
    Company Size
    No Data Available
    REVIEWERS
    Small Business46%
    Midsize Enterprise21%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise38%
    Large Enterprise33%
    Find out what your peers are saying about Atera, ConnectWise, Kaseya and others in Remote Monitoring and Management Software. Updated: January 2022.
    564,599 professionals have used our research since 2012.

    N-able Remote Monitoring & Management is ranked 5th in Remote Monitoring and Management Software with 6 reviews while PRTG Network Monitor is ranked 6th in Network Monitoring Software with 29 reviews. N-able Remote Monitoring & Management is rated 8.6, while PRTG Network Monitor is rated 8.2. The top reviewer of N-able Remote Monitoring & Management writes "Has been helpful during the pandemic because you can dial in from any location". On the other hand, the top reviewer of PRTG Network Monitor writes "If there is an incident, it not only tells you that there is an incident, it will also tell you the root cause". N-able Remote Monitoring & Management is most compared with ConnectWise Automate, SolarWinds NPM, Atera, Pulseway and Zabbix, whereas PRTG Network Monitor is most compared with Zabbix, Nagios XI, Centreon and SolarWinds NPM.

    We monitor all Remote Monitoring and Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.