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Featured Review
Find out what your peers are saying about Broadcom, Auvik, Wireshark and others in Network Troubleshooting. Updated: November 2021.
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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"Another good thing I really liked was that it would not only tell me the IP address, but it would tell me more info. It would grab the CDP off of the CDP profile and read all the info it could get, so I knew what I was looking at.""One of the key measurements that we use out of the device is the channel utilization measurement, how much traffic is on the air in a given channel. That's the most valuable feature for us. The ability to make a very fast measurement of how much traffic is on the air is a key value. Otherwise we'd have to do a packet capture and do some analysis. It speeds up our testing.""One of the biggest pros of AirMapper is that you just hit upload to the cloud and you can use anything with a web browser to look at it and manipulate it, view it, and even share it. The fact that you can review it now on any computer that has web access is phenomenal, versus using the client. That's been fantastic.""The most valuable part is absolutely being able to assess existing WiFi networks quickly. You get very powerful details of networks, details that you couldn't see unless you had multiple pieces of software and hardware. This does it all in one thing.""The whole product is valuable because it's really a bunch of features that make up the one testing utility. Between auto tests, wireless assessments, its ability to do iPerf speed and traffic testing, as well as packet captures — all of those really contribute to a very successful product and allow me to do my job in a better manner.""It has reduced our internal troubleshooting time. In the cases where we could not internally solve the troubleshooting, we would have had to contact an external vendor to test cable, rerun it, etc. NetAlly EtherScope has let us eliminate that in most cases so we can resolve an issue on our own without having to call a third-party out to identify the problem. It has reduced our troubleshooting time for network cabling issues by a good 75 percent.""When it comes to that remote troubleshooting perspective of being able to survey an area to see if there are problems, make adjustments, and then have that same individual resurvey that same area, I don't have to send people to a week long class on how to use the device. I know I am getting consistent results, which can verify near real-time, and whether or not the changes that I have implemented solve the problem.""The most valuable features are the WiFi troubleshooting, network validation, and cabling validation, and the fact that it's an all-in-one tool. You don't have to carry different tools. The multi-technology functionality and its ability to do WiFi and wired Ethernet analysis in one device are the best aspects."

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"It is a very valuable tool. It goes out and does a discovery, which is a great process of it. You could have something like a rogue DHCP server, and it will identify it, and then you can see to which switch port it is connected. It is quite an impressive tool. I really liked it because you didn't have to install an agent on anything. It would just go out and do its discovery. For me, that's great."

More OptiView XG Pros »

Cons
"There are some inconsistencies in how it uploads the test results to the cloud, but it might just need a minor improvement on the software side. When you don't have an internet connection on the EtherScope when you do the testing, it saves the results into memory. When it has an internet connection, it uploads those results, but it doesn't work all the time. Sometimes, you need to manually push it.""The one thing that it doesn't do well, when it's doing airtime utilization measurements, is that it will classify things as non-802.11, and that isn't correct. What it could do better is make sure that it classifies all traffic that's in the air correctly.""There is room for improvement in the battery life and price.""When it works, I love the AirMapper Site Survey app. Currently, my device has a hardware bug that the manufacturer and I are working on actively, to get it fixed or replaced. The 5 gigahertz radio on my device is flaky at best... It doesn't seem to have anything to do with the product itself, as much as it is some kind of unique hardware problem.""If I could reset it remotely, meaning reboot the unit, that would be helpful. One time, the test would not respond; the script would lock up. I had to go and manually reboot it. If I could have sent a command to reboot and it would have automatically connected to the wireless, that would have made it perfect. That was the only thing that it did not do.""The user interface could be a little bit more streamlined, a little bit easier. Sometimes it's hard to find a specific thing that you're looking for. In terms of hardware-based improvement, the battery would be the biggest issue. The battery goes out very quickly.""The battery life could be better. There have been a couple of times that I used it and put it down, then I went to pick it up and the battery was dead. So, I need to take the power cord with me in order to continue using it.""I would love to see port profiles. This is something I've expressed to them. The ability for a technician to plug it into a switch port, and say, "Okay, this port will be an access point or this port will be a phone and desktop PC," thus choosing a profile. It will then push a configuration to the device it's connected to and verify that the switch port is correctly configured, so I can hand this to a phone tech who doesn't have any access to a network switch to be able to make changes. They can go out and plug this into a port, then they are able to push a profile to the switch port through the device. That would be pretty fantastic as a next step for this device."

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"Its price can be improved. Their support can also be improved a little bit. In terms of features, it did everything I wanted it to do. With more features, I would have to start installing network agents or something else, and I don't want to have to install anything. This was the value for me about this device."

More OptiView XG Cons »

Pricing and Cost Advice
"The cost is not cheap but it totally pays for itself because it can do so much.""It's a pricey device, but I see value in it from a business perspective.""If you're in the networking world, this product makes great sense very quickly, if you're going to use it more than a few times a week... If you are just looking at a handheld device unit for specific, wireless or wired testing and not much else, the cost may be a little more prohibitive than what you have in your budget.""The stuff is expensive. I really do wish the price would come down. I don't really call support. I haven't had a problem. But it's really expensive and every year I have to pay them a ton of money. I don't want to make up reasons to justify that cost, but I'm not using the support.""For the average network shop, the cost is a bit high. In a lot of organizations, people don't share test devices between teams. Generally, you need a device for the network team and a device for the system team, the security team, etc. While the cost is a little on the high side, that is offset by the regular updates and continued improvements that NetAlly adds to the device. Those improvements continue to increase the perceived value of the device.""I don't consider the pricing to be a problem. It's not a cheap device, but it's a very capable device for the money. It's a good value.""We paid for the additional maintenance on it (for an extra year) to get that extra coverage. This was the first time that we had this solution in-house, and it was pretty pricey. So, we wanted to make sure that anything went wrong, then we could get it repaired.""It's very expensive. I wish I could buy a few more and give them to all the people who could use it, or perhaps send it to a client, given that some of its features are easy to use. But sending something worth $8,000 or $9,000 is nerve-racking. It would be nice that if it were a lot less expensive."

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"Its price was a bit excessive. The device that I had died. It is under warranty, and they want $20,000 for another one. I just don't want to spend that kind of money, so I'm trying to find an alternate solution. They have annual maintenance on it, which probably was 10% a year, so it all starts to add up."

More OptiView XG Pricing and Cost Advice »

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Top Answer: It is a very valuable tool. It goes out and does a discovery, which is a great process of it. You could have something like a rogue DHCP server, and it will identify it, and then you can see to which… more »
Top Answer: Its price was a bit excessive. The device that I had died. It is under warranty, and they want $20,000 for another one. I just don't want to spend that kind of money, so I'm trying to find an… more »
Top Answer: Its price can be improved. Their support can also be improved a little bit. In terms of features, it did everything I wanted it to do. With more features, I would have to start installing network… more »
Ranking
5th
Views
1,540
Comparisons
514
Reviews
9
Average Words per Review
1,889
Rating
8.9
7th
Views
1,174
Comparisons
689
Reviews
1
Average Words per Review
865
Rating
10.0
Comparisons
Also Known As
EtherScope nXG, EtherScope, netAlly EtherScope
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Overview

Multi-technology, all-in-one handheld network tester that enables engineers and technicians to get more done faster, from deployment to maintenance and documentation of their ever-changing Wi-Fi and Ethernet access networks.

OptiView XG is the first network analysis tablet designed specifically for the network engineer. It combines critical functions necessary to automate root-cause analysis of both wired and wireless network performance issues – whether network or application related to reduce time for problem identification. OptiView XG supports repeatable, effective troubleshooting – whether pre- or post-deployment.

Offer
Learn more about NetAlly EtherScope nXG
Learn more about OptiView XG
Sample Customers
Information Not Available
XG is used in all industries. Example customers include: Republic National Distributing Company, Titelive, CitiGroup, Los Angeles Unified School District, Saudi German Hospital, DeKalb County Schools, Valdosta State University, The Everett Clinic, Bio-Reference, Miami-Dade Library, Mitel, Borsa Istanbul, Cimarex, Air National Guard Lowndes County, High Point City, Carrollton City Schools, Kern County, Pruitt Communications and Bosch Group.
Top Industries
REVIEWERS
Comms Service Provider43%
Computer Software Company14%
Government14%
Manufacturing Company14%
VISITORS READING REVIEWS
Comms Service Provider14%
Computer Software Company12%
Venture Capital & Private Equity Firm10%
Financial Services Firm10%
REVIEWERS
University9%
Manufacturing Company9%
Healthcare Company9%
Transportation Company9%
VISITORS READING REVIEWS
Computer Software Company25%
Comms Service Provider12%
Government12%
Healthcare Company6%
Company Size
REVIEWERS
Small Business25%
Large Enterprise75%
VISITORS READING REVIEWS
Small Business76%
Midsize Enterprise2%
Large Enterprise22%
REVIEWERS
Small Business15%
Midsize Enterprise20%
Large Enterprise65%
Find out what your peers are saying about Broadcom, Auvik, Wireshark and others in Network Troubleshooting. Updated: November 2021.
555,139 professionals have used our research since 2012.

NetAlly EtherScope nXG is ranked 5th in Network Troubleshooting with 9 reviews while OptiView XG is ranked 7th in Network Troubleshooting with 1 review. NetAlly EtherScope nXG is rated 8.8, while OptiView XG is rated 10.0. The top reviewer of NetAlly EtherScope nXG writes "Does packet capture at line rate gig or 10 gig without dropping a packet". On the other hand, the top reviewer of OptiView XG writes "A valuable, impressive, and portable product that saves time and has great scalability and stability". NetAlly EtherScope nXG is most compared with AirCheck, LinkRunner and OneTouch AT Network Assistant, whereas OptiView XG is most compared with NETSCOUT InfiniStreamNG, AirCheck, Wireshark, TruView and Zabbix.

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