We just raised a $30M Series A: Read our story
Cancel
You must select at least 2 products to compare!
New Relic APM Logo
17,711 views|12,743 comparisons
Splunk Logo
92,086 views|77,170 comparisons
Featured Review
Find out what your peers are saying about Dynatrace, Datadog, AppDynamics and others in Application Performance Management (APM). Updated: November 2021.
554,529 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"It does everything we wanted it to do.""The simplicity of the dashboard is very good.""The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done.""The VPN is one of the solution's most valuable features for us.""The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful.""End-user Synthetics and monitoring are very good.""Working with the solution is very easy. It's user-friendly.""The most valuable feature is application monitoring."

More New Relic APM Pros »

"The initial setup isn't overly complex.""I am satisfied with the support.""The reporting aspect is good and it does what I need it to do.""The initial setup is pretty straightforward.""The solution has proven to be quite stable.""One of the most valuable features is threat hunting. We can do threat hunting and identify if there is any malicious activity happening within our environment, which is a key feature for us.""Our clients are easily able to modify and evolve their implementations.""The completeness of the solution is what we like the most."

More Splunk Pros »

Cons
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it.""They should bring the pricing down to be more competitive.""It is very difficult to award the service level cycles at an endpoint level.""It would be nice if there were pre-made dashboards.""The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be.""How granular I could go down at looking at certain data, especially related to the operations, is limited.""The deployment process could be improved.""The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."

More New Relic APM Cons »

"If you have to do your own stuff, such as customized charts, it is a little bit more work, but once you're familiar with the Splunk query language, you can pretty much do whatever you want. In terms of features, it should probably have the features that other competitors provide.""The solution could improve by increasing the performance. We have run into problems when large amounts of data are processed.""In terms of the interface, it could include some improvements for the look and feel.""The solution could improve by making it more business analysis oriented. The way it is now is designed more for developers.""Deployment is not difficult but the lock sources and configurations can take time.""The solution could improve by giving more email details.""Being a SIEM solution with a centralized dashboard, we would like to have more options to customize it.""This solution could be improved by better pricing in general and by easier installation."

More Splunk Cons »

Pricing and Cost Advice
"The price depends on how many agents you want.""The price was one of the reasons we chose this solution.""This is an expensive tool.""I think the pricing is reasonable."

More New Relic APM Pricing and Cost Advice »

"My customers have found the price of the solution to be high.""Price-wise, if you compare QRadar to Splunk for SIEM functionality then they are in the same range but when you integrate SOAR with these solutions, Splunk takes the lead and is more competitive.""The pricing modules could be improved.""It can be cost-prohibitive when you start to scale and have terabytes of data. Its cost model is based on how much data it processes a day. If they're able to create scaled-down niche or custom package offerings, it may help with the cost. Instead of the full-blown features, if they can narrow the scope where it can only be used for a specific purpose, it would kind of create that market for the product, and it may help with the costing. When you start using it as a central aggregator and you're pumping tons of logs at it, pretty soon, you'll start hitting your cap on what it can process a day. Once you've got that, you're kind of defeating the purpose because you're going to have to scale back.""The price is comparable.""I think that most of the monitoring solutions are expensive.""The solution is a little expensive.""The subscription is monthly."

More Splunk Pricing and Cost Advice »

report
Use our free recommendation engine to learn which Application Performance Management (APM) solutions are best for your needs.
554,529 professionals have used our research since 2012.
Questions from the Community
Top Answer: There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
Top Answer: The simplicity of the dashboard is very good.
Top Answer: It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for ingestion of anything, but the charge per GB/Day Indexed and it gets expensive as log… more »
Top Answer: Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we… more »
Top Answer: The reporting aspect is good and it does what I need it to do.
Ranking
Views
17,711
Comparisons
12,743
Reviews
8
Average Words per Review
556
Rating
8.5
Views
92,086
Comparisons
77,170
Reviews
43
Average Words per Review
504
Rating
8.0
Comparisons
Also Known As
New Relic Mobile
Splunk Enterprise Security
Learn More
Overview

New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you.

Splunk software has been around since 2006 and the company has since grown to become an industry leader. Splunk's vision is to make machine data accessible, usable and valuable to everybody. The company offers a wide range of products to turn machine data into valuable information by monitoring and analyzing all activities. This is known as Operational Intelligence and is the unique value proposition of Splunk.

Splunk is well-known for its Log Management capabilities and also for its Security Information and Event Management (SIEM) solutions.

Offer
Learn more about New Relic APM
Learn more about Splunk
Sample Customers
Dow Jones, Microsoft, Nike, Groupon, NBC, Sony, Fox, Adobe, Best Buy, Walmart, and WebMD, Cirque du Soleil, FlightNetwork.com, France Télévisions SA, Hachette Book Group, Hy-Vee, Inc., Isolation Network, Inc., Lighthouse eDiscovery, Major League Soccer, NYC-DOT, New Zealand Media and Entertainment, Office Depot International in Europe, Royal Opera House, Adobe Systems Incorporated, American Eagle Outfitters, Inc., Citrix, Despegar.com, Eastern Bank Corporation, Fox Sports, Globosat, Hogg Robinson plc, iHeartMedia, Jive, Kent State University, Multiplus, NBCUniversal, Ocado, REI, Sensis, VenueNext, Yellow Pages Limited and Zenefits
Splunk has more than 7,000 customers spread across over 90 countries. These customers include Telenor, UniCredit, ideeli, McKenney's, Tesco, and SurveyMonkey.
Top Industries
REVIEWERS
Financial Services Firm19%
Media Company12%
Computer Software Company12%
Manufacturing Company8%
VISITORS READING REVIEWS
Computer Software Company30%
Comms Service Provider19%
Financial Services Firm7%
Media Company5%
REVIEWERS
Financial Services Firm19%
Energy/Utilities Company12%
Computer Software Company10%
Retailer7%
VISITORS READING REVIEWS
Computer Software Company27%
Comms Service Provider18%
Financial Services Firm10%
Government7%
Company Size
REVIEWERS
Small Business39%
Midsize Enterprise30%
Large Enterprise32%
VISITORS READING REVIEWS
Small Business21%
Midsize Enterprise16%
Large Enterprise63%
REVIEWERS
Small Business31%
Midsize Enterprise15%
Large Enterprise54%
VISITORS READING REVIEWS
Small Business26%
Midsize Enterprise18%
Large Enterprise56%
Find out what your peers are saying about Dynatrace, Datadog, AppDynamics and others in Application Performance Management (APM). Updated: November 2021.
554,529 professionals have used our research since 2012.

New Relic APM is ranked 5th in Application Performance Management (APM) with 8 reviews while Splunk is ranked 1st in Security Information and Event Management (SIEM) with 48 reviews. New Relic APM is rated 8.6, while Splunk is rated 8.0. The top reviewer of New Relic APM writes "Useful service map feature and reasonably priced but the visibility can be improved". On the other hand, the top reviewer of Splunk writes "Good support with an intuitive dashboard but the cost is too high". New Relic APM is most compared with Datadog, Dynatrace, Azure Monitor, AWS X-Ray and AppDynamics, whereas Splunk is most compared with Dynatrace, Datadog, IBM QRadar and ELK Logstash.

We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.