We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"It does everything we wanted it to do."
"The simplicity of the dashboard is very good."
"The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done."
"The VPN is one of the solution's most valuable features for us."
"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."
"End-user Synthetics and monitoring are very good."
"Working with the solution is very easy. It's user-friendly."
"The most valuable feature is application monitoring."
"The initial setup isn't overly complex."
"I am satisfied with the support."
"The reporting aspect is good and it does what I need it to do."
"The initial setup is pretty straightforward."
"The solution has proven to be quite stable."
"One of the most valuable features is threat hunting. We can do threat hunting and identify if there is any malicious activity happening within our environment, which is a key feature for us."
"Our clients are easily able to modify and evolve their implementations."
"The completeness of the solution is what we like the most."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"They should bring the pricing down to be more competitive."
"It is very difficult to award the service level cycles at an endpoint level."
"It would be nice if there were pre-made dashboards."
"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."
"How granular I could go down at looking at certain data, especially related to the operations, is limited."
"The deployment process could be improved."
"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."
"If you have to do your own stuff, such as customized charts, it is a little bit more work, but once you're familiar with the Splunk query language, you can pretty much do whatever you want. In terms of features, it should probably have the features that other competitors provide."
"The solution could improve by increasing the performance. We have run into problems when large amounts of data are processed."
"In terms of the interface, it could include some improvements for the look and feel."
"The solution could improve by making it more business analysis oriented. The way it is now is designed more for developers."
"Deployment is not difficult but the lock sources and configurations can take time."
"The solution could improve by giving more email details."
"Being a SIEM solution with a centralized dashboard, we would like to have more options to customize it."
"This solution could be improved by better pricing in general and by easier installation."
"The price depends on how many agents you want."
"The price was one of the reasons we chose this solution."
"This is an expensive tool."
"I think the pricing is reasonable."
"My customers have found the price of the solution to be high."
"Price-wise, if you compare QRadar to Splunk for SIEM functionality then they are in the same range but when you integrate SOAR with these solutions, Splunk takes the lead and is more competitive."
"The pricing modules could be improved."
"It can be cost-prohibitive when you start to scale and have terabytes of data. Its cost model is based on how much data it processes a day. If they're able to create scaled-down niche or custom package offerings, it may help with the cost. Instead of the full-blown features, if they can narrow the scope where it can only be used for a specific purpose, it would kind of create that market for the product, and it may help with the costing. When you start using it as a central aggregator and you're pumping tons of logs at it, pretty soon, you'll start hitting your cap on what it can process a day. Once you've got that, you're kind of defeating the purpose because you're going to have to scale back."
"The price is comparable."
"I think that most of the monitoring solutions are expensive."
"The solution is a little expensive."
"The subscription is monthly."
New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you.
Splunk software has been around since 2006 and the company has since grown to become an industry leader. Splunk's vision is to make machine data accessible, usable and valuable to everybody. The company offers a wide range of products to turn machine data into valuable information by monitoring and analyzing all activities. This is known as Operational Intelligence and is the unique value proposition of Splunk.
Splunk is well-known for its Log Management capabilities and also for its Security Information and Event Management (SIEM) solutions.
New Relic APM is ranked 5th in Application Performance Management (APM) with 8 reviews while Splunk is ranked 1st in Security Information and Event Management (SIEM) with 48 reviews. New Relic APM is rated 8.6, while Splunk is rated 8.0. The top reviewer of New Relic APM writes "Useful service map feature and reasonably priced but the visibility can be improved". On the other hand, the top reviewer of Splunk writes "Good support with an intuitive dashboard but the cost is too high". New Relic APM is most compared with Datadog, Dynatrace, Azure Monitor, AWS X-Ray and AppDynamics, whereas Splunk is most compared with Dynatrace, Datadog, IBM QRadar and ELK Logstash.
We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.