OpenText Qfiniti is a unified, centrally managed suite of call center software and workforce optimization solutions for multichannel interaction analysis, with real-time agent support and call center performance management capabilities.
OpenText Qfiniti is ranked 11th in Workforce Engagement Management while Verint Workforce Engagement Cloud is ranked 3rd in Workforce Engagement Management. OpenText Qfiniti is rated 0.0, while Verint Workforce Engagement Cloud is rated 0.0. On the other hand, OpenText Qfiniti is most compared with , whereas Verint Workforce Engagement Cloud is most compared with NICE Workforce Optimization, Calabrio WFM, Genesys Cloud and NICE Interaction Analytics.
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