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SAP HCM Logo
10,347 views|8,360 comparisons
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Read 4 UKG reviews.
4,681 views|2,471 comparisons
Featured Review
Find out what your peers are saying about SAP HCM vs. UKG and other solutions. Updated: January 2022.
563,780 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The technical support is quite good.""SAP HCM can handle a large number of employees. We can easily process payrolls and check the arrangements, and the client can also check the performance of the employees. Additionally, it has some advanced features.""The most valuable feature is the Personnel Administration.""We've found that the solution has the capability to scale.""It simplifies everything for human capital management, and all users can do self-enrollment for leaves and those kinds of things. The employee self-service feature is quite a powerful feature for me. You can install it on your mobile phone or iPad and do your employee service activity there.""The most valuable feature is Organizational Management (OM).""I like the talent, recruitment, and learning features the most.""They have some interesting features in the learning space."

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"It enables us to manage the system ourselves. We don't need an additional team to do a lot of maintenance and add the things that we want.""The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over $100,000 in just the last couple of years.""I have found the most valuable feature to be business intelligence and Cognos reporting.""The employee self-service feature is most valuable. This is the restaurant industry, and they have a mobile app that allows employees to go in and manage their data. So, employees can manage direct deposit accounts, emergency contacts, and other things in the app. That's definitely the biggest benefit."

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Cons
"This solution needs to be more configurable and user-friendly.""The extensibility of the integration could be improved.""The solution is rather expensive.""I'm currently working for a state-owned government company, and we need to follow some standards and regulations. We also have a strategy to be followed. Sometimes the template and the format are not available in the SAP HCM, so we have to work around this limitation. The tax also sometimes changes in my country, and we have to redo everything to change the payroll calculations, benefits, and things like that. The talent management feature can be improved. It is currently very simple in SAP HCM. SAP is also very hard to integrate. In terms of monitoring, there are no monitoring tools, but as long as we take care of the disk capacity, there is no problem.""The speed of technical support can be improved.""I would like it to move more towards a single data space, a single data source. SAP as a platform relies on multiple data sources because traditionally, it's been bolted together by the acquisition of other products rather than a single database. That's why there are lots of points of failure and lots of required points of integration. They need a single integration point.""It would be nice if the solution migrated to S/4HANA."

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"The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base.""Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback.""Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports.""The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself."

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Pricing and Cost Advice
  • "SAP is extremely expensive. The integration costs and customization costs are also a lot."
  • "SAP is expensive, but if you're using the product, then the expensive product becomes inexpensive. Considering its performance and features, I find it quite reasonable."
  • "Licensing fees are paid yearly."
  • "The solution is a little expensive and we are charged per user for the license. The solution can be paid monthly or annually."
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  • "I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
  • More UKG Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: 
    SAP HCM is the one of the best ERP for an organization with a small to large scale business. It has the most efficient payroll functionality. Regards : SAP HR classes in pune
    Top Answer: 
    HCM is a very important module that each organization should want to use. It will help any organization to calculate and control the cost of their human resources.
    Top Answer: 
    When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is to… more »
    Top Answer: 
    I have found the most valuable feature to be business intelligence and Cognos reporting.
    Top Answer: 
    The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself. Tthere aren't very many of us that use… more »
    Top Answer: 
    We use it for employee maintenance, and we run the payroll on the same software. We also use it for time and attendance. We got it in 2019, and it is a SaaS solution, so we do get the upgrades. We… more »
    Ranking
    5th
    Views
    10,347
    Comparisons
    8,360
    Reviews
    9
    Average Words per Review
    345
    Rating
    7.6
    6th
    Views
    4,681
    Comparisons
    2,471
    Reviews
    3
    Average Words per Review
    601
    Rating
    8.0
    Comparisons
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    Also Known As
    SAP Human Capital Management
    UKG Pro, UKG Dimensons, UKG Ready
    Learn More
    Overview

    SAP HR (Human Resource Management), also known as "Human Capital Management" (HCM), is an important module in SAP ERP systems that supports all of the human resource management processes in the enterprise.

    SAP HR records the data from the hiring of an employee to its final termination in the organization. It stores employee data such as designation, role, salary details, working shifts, address, etc.

    At UKG, our purpose is people — real people with real challenges, and a simple request. Help me keep my employees productive, connected, and happy. So that’s what we did.

    We’ve created an unmatched suite of HR and workforce management solutions, backed by our people who care about yours. Our solutions deliver global workforce experiences that truly reflect the connection between life and work today. That means insights are deeper. Work is easier. And interactions are more meaningful. 

    Offer
    Learn more about SAP HCM
    Learn more about UKG
    Sample Customers
    City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skrill Group Ltd.
    Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
    Top Industries
    REVIEWERS
    Energy/Utilities Company23%
    Computer Software Company8%
    Pharma/Biotech Company8%
    Consumer Goods Company8%
    VISITORS READING REVIEWS
    Computer Software Company34%
    Comms Service Provider21%
    Energy/Utilities Company6%
    Manufacturing Company5%
    REVIEWERS
    Healthcare Company16%
    Financial Services Firm13%
    Manufacturing Company11%
    Energy/Utilities Company6%
    VISITORS READING REVIEWS
    Computer Software Company33%
    Comms Service Provider12%
    Retailer5%
    Insurance Company5%
    Company Size
    REVIEWERS
    Small Business19%
    Midsize Enterprise15%
    Large Enterprise65%
    REVIEWERS
    Small Business11%
    Midsize Enterprise47%
    Large Enterprise42%
    Find out what your peers are saying about SAP HCM vs. UKG and other solutions. Updated: January 2022.
    563,780 professionals have used our research since 2012.

    SAP HCM is ranked 5th in Benefits Administration with 8 reviews while UKG is ranked 6th in Benefits Administration with 4 reviews. SAP HCM is rated 7.4, while UKG is rated 8.6. The top reviewer of SAP HCM writes "It simplifies everything for human capital management and is stable and scalable". On the other hand, the top reviewer of UKG writes "Enables us to manage the system ourselves, saves cost, and is user-friendly and mobile-ready". SAP HCM is most compared with SAP SuccessFactors, Workday, Oracle HCM Cloud, PeopleSoft and Meta4, whereas UKG is most compared with Workday, Ceridian Dayforce HCM, SAP SuccessFactors, ADP Workforce Now and PeopleSoft. See our SAP HCM vs. UKG report.

    See our list of best Benefits Administration vendors and best Talent Management vendors.

    We monitor all Benefits Administration reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.