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Compare Slack vs. Symphony

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Slack Logo
2,354 views|1,700 comparisons
Symphony Logo
1,536 views|1,250 comparisons
Featured Review
Find out what your peers are saying about Microsoft, Atlassian, Asana and others in Enterprise Social Software. Updated: November 2021.
554,873 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The most valuable features are video conferencing and sharing content during meetings.""Slack makes it easy for employees to contact each other and exchange documents or information.""The feature that I have found most valuable is communication between team members.""The most valuable feature is the screen sharing, which works well.""The most valuable feature for me was the different channels.""With respect to being a clean and efficient communications platform, I think that it does the job quite well."

More Slack Pros »

"The entire product is good."

More Symphony Pros »

Cons
"Customization is something that Slack is lacking.""Slack does not have videoconferencing capabilities, which would have been nice.""I would like the text in chat to be more customizable.""I have found it cumbersome to create and set up groups, or channels.""I would like the in-meeting content sharing facility to be improved.""I would like to see a special feature for multiple people to collaborate on a document, working on it at the same time."

More Slack Cons »

"The area that needs to be improved is modular asset management. When we are uploading the assets in bulk, it is not aligned."

More Symphony Cons »

Pricing and Cost Advice
"We use the free version that does not have a license."

More Slack Pricing and Cost Advice »

"It's a costly product, but the number of available features justifies it."

More Symphony Pricing and Cost Advice »

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Use our free recommendation engine to learn which Enterprise Social Software solutions are best for your needs.
554,873 professionals have used our research since 2012.
Ranking
Views
2,354
Comparisons
1,700
Reviews
6
Average Words per Review
388
Rating
7.8
Views
1,536
Comparisons
1,250
Reviews
1
Average Words per Review
301
Rating
8.0
Comparisons
Compared 17% of the time.
Compared 15% of the time.
Compared 14% of the time.
Compared 7% of the time.
Compared 7% of the time.
Compared 58% of the time.
Compared 5% of the time.
Compared 4% of the time.
Compared 3% of the time.
Compared 3% of the time.
Learn More
Overview

Slack is where work happens. It’s a digital workspace that powers your organization — all the pieces and the people — so you can get things done.

Slack brings all your communication together in one place. It's real-time messaging, archiving and search for modern teams.

Symphony’s secure, cloud-based communications service delivers the next wave in organizational productivity where markets and individuals come together to create vibrant communities in which to share content, insights and opinions without compromising on organizational compliance.

Offer
Learn more about Slack
Learn more about Symphony
Sample Customers
Strava, The New York Times, Spotify, Blue Bottle Coffee Company, Eventbrite, Box, Circa, Stripe
BNP Paribas, HSBC, Deutsche Bank, Citi, Credit Suisse, JP Morgan Chase
Top Industries
REVIEWERS
Marketing Services Firm26%
Financial Services Firm11%
Computer Software Company11%
Venture Capital & Private Equity Firm5%
VISITORS READING REVIEWS
Computer Software Company27%
Comms Service Provider18%
Financial Services Firm11%
Government7%
VISITORS READING REVIEWS
Financial Services Firm48%
Computer Software Company17%
Comms Service Provider12%
Media Company4%
Company Size
REVIEWERS
Small Business68%
Midsize Enterprise10%
Large Enterprise23%
No Data Available
Find out what your peers are saying about Microsoft, Atlassian, Asana and others in Enterprise Social Software. Updated: November 2021.
554,873 professionals have used our research since 2012.

Slack is ranked 4th in Enterprise Social Software with 6 reviews while Symphony is ranked 7th in Enterprise Social Software with 1 review. Slack is rated 7.8, while Symphony is rated 8.0. The top reviewer of Slack writes "A clean and efficient communications platform that is good for large teams". On the other hand, the top reviewer of Symphony writes "A feature-rich, scalable, and stable solution for asset management". Slack is most compared with ChatWork, SharePoint, Atlassian Confluence, Chatter and Huddle, whereas Symphony is most compared with Microsoft Teams, SharePoint, Office 365, Mattermost and Drupal.

See our list of best Enterprise Social Software vendors.

We monitor all Enterprise Social Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.