We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"I have found the malware protection feature valuable. It is helpful and deliverable and is able to protect my entire organization from getting compromised. It also prevents us from visiting any malicious sites which are not visible to the users."
"The weekly reportings are great. The investigation is super and the application management is equally great."
"The solution is extremely stable. It has excellent performance."
"It offers good visibility for the Administrator. The administrator has full visibility of what is blocked or has the knowledge of where users go when they are surfing the internet."
"Its simplicity is most valuable. I can install it and get it up and running, and it can be pervasive across my business within a business day. It is pretty simple and straightforward to install and configure. Its remit is reasonably clearly defined. When you look at solutions like Darktrace and Carbon Black, the mission objective isn't as clearly defined. Cisco Umbrella, Sophos Central, or some of the other solutions have a more standardized approach to antivirus, which includes enhanced response from the machine learning or deep learning perspective."
"Cisco Umbrella is such a solution and can be implemented very fast and easy. All that we must do is redirect the DNS registers in their routers, or the active directory service of the enterprise that are going to use in Umbrella services. If you buy the service now, in two hours you are protected by the service because it's very fast to put in service."
"We like Cisco Umbrella because of DNS security. It's one step ahead of whatever we are using for regular web filtering. In that way, it's more secure than other web filtering products."
"Cisco Umbrella is absolutely stable."
"The web content filter is the most valuable feature."
"The solution offers very good self-authentication. It has a lot of protocols and ways to authenticate users by ID, or by Active Directory Integration. It's able to take credentials from the Active Directory Domain Controllers."
"The scanning feature is impressive, because they do not introduce a big latency to the traffic."
"Zscaler Internet Access protects using data loss prevention. If you have a CASB exposing your cloud out into the network, then Zscaler Internet Access will go ahead and control that unknown cloud application in the CASB, protecting it. There is also data detection with exact data match. This improves the data coming into your cloud so you are protecting it."
"The security is excellent."
"We don't have to buy equipment to use it. And when our engineers set it up on our side, we just configured a few settings and we were in."
"The VPN is valuable, as the whole technology is very different from a traditional VPN."
"For our needs, the cloud-native proxy architecture is a very good solution. We are moving away from on-prem appliances and moving more toward cloud-based solutions. Zscaler is a good fit for our strategy. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."
"We would like to see the enhancements made to the EDR, as we see features that are running endpoint management."
"This solution does not give us full, 360-degree protection."
"The price could be better. The price is definitely a bit high, but we have to pay a premium for Cisco products."
"The product can be pretty expensive."
"There are cheaper solutions in the market"
"It could be improved by having a local data center and caching, which can provide protection support. I would like to be able to channel my intel and my network traffic to their clouds, and this feature is not available. Advanced protection or any malware file support, which might be required, is not available."
"Looking at the full umbrella suite in the light of SASE, Secure Access Service Edge, they are clearly lacking in the inline CASB."
"In the future, they should combine some of the Cisco AMP features that they already have, for anti-malware purposes."
"The Oauth1 protocol has a lot of issues with authentication and it made it very difficult to initially authenticate with the API."
"There are some small bugs in the real-time login environment. There is a real-time login and you can see which URLs are blocked or allowed for every user. They should make sure this is resolved in future releases."
"There are a few features that are not compatible with the Azure cloud."
"I would like to see the ability to choose a pool of IPs for my company, set up rules based on them, and know that those IPs are not used by other companies."
"I would like to see more training and video documentation."
"I don't know whether it's Zscaler or not, however, sometimes I can't access my time management. I need to wait and try again a few hours later. Typically, if I let some time pass, I can access it again."
"The reporting functionality could be a bit easier to use. There is a reporting function, but it's quite hard to do any good reporting, from a user-management perspective. For example, if a department manager wants to know how his department is using the web, there is a way to get the data, but it's quite cumbersome to get it and show it well. And that's true for comparing between departments."
"An improvement would be if they could provide an out-of-the-box experience, like 20 to 30 features all ready to go. In comparison, LogRhythm offers out-of-the-box features. With Zscaler Internet Access, there is firewall IPS, multiple security services, filtering, DLP, and CASB browser isolation. These are things that all users are going to be using. However, when an administrator or architect would start building this, I would definitely need to engage professional services to help clients do it."
"Cisco Umbrella is expensive and could be cheaper."
"There are three models for licensing with different feature sets."
"The price is quite good."
"There is a subscription cost."
"The price depends on the use case, and it's a bit linear. But it depends on the customer's strategy and how Cisco plans to optimize the costs."
"The price should be slightly lower than the current price because if you look at the whole solution, it is simply a threat intelligence solution to block blacklisted things. The price should be lower looking at the features provided by the solution. The price isn't too high either, but it could be lower."
"I think it's worth the money."
"I am not sure, I don't have the numbers in front of me, but I think it's $1.00 or so per device/month."
"The cost could be lower, though it is not currently prohibitive for larger companies."
"The price is competitive. It's not cheap and it's not expensive."
"The pricing is fair based on its competitive market."
OpenDNS provides easy-to-implement Internet navigation and Web security solutions for families, schools, governmental organizations and businesses of all sizes. The services provided byincrease the speed of navigating websites and prevent unintended access to phishing and malware sites as well as to any Web content that you configure to be restricted.
WebTitan is a powerful web filter providing protection from web based security threats and advanced web and dns filtering control to businesses around the world. WebTitan Cloud is a DNS based web filtering solution, hosted and managed by TitanHQ in our shared cloud environment. This cloud based dns web filtering solution provides complete protection from online threats such as viruses, malware, ransomware, phishing and comprehensive content filtering. WebTitan Cloud is a low maintenance solution that can be set up in five minutes to stop your users from accessing inappropriate content online. Our intelligent content categorization combines industry leading anti-virus and cloud based architecture. This makes the WebTitan Cloud DNS filter an ideal solution for organizations needing maximum protection and minimal maintenance.
Zscaler Web Security provides unmatched security, visibility and control, going beyond the basics of web content filtering. Delivered in the cloud, Zscaler includes award-winning web security integrated with our robust network security platform that features advanced threat protection, real-time analytics and forensics. You'll get protection across every user, location and device, including laptops, smartphones, tablets and Internet of Things devices.
For more details:
TitanHQ WebTitan is ranked 7th in Secure Web Gateways (SWG) with 2 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 6 reviews. TitanHQ WebTitan is rated 9.6, while Zscaler Internet Access is rated 8.8. The top reviewer of TitanHQ WebTitan writes "Easy to implement, lots of filtering options and very stable". On the other hand, the top reviewer of Zscaler Internet Access writes " AI decision-making on quarantined documents reduces manual work". TitanHQ WebTitan is most compared with DNSFilter, Forcepoint Secure Web Gateway, Barracuda Web Security Gateway, Webroot DNS Protection and Fortinet FortiGate SWG, whereas Zscaler Internet Access is most compared with Netskope CASB, Prisma SaaS by Palo Alto Networks, Microsoft Defender for Cloud Apps, Palo Alto Networks WildFire and Fortinet FortiGate. See our TitanHQ WebTitan vs. Zscaler Internet Access report.
See our list of best Secure Web Gateways (SWG) vendors.
We monitor all Secure Web Gateways (SWG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.