We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The most valuable feature is the ease of use."
"The most valuable feature is the continuous backup."
"Very user-friendly and easily recoverable."
"I have been in contact with technical support and they are very good."
"Strong performance with a high level of compatibility."
"The technical support is good."
"I have found the most valuable feature to be the new CDP features. It is very popular for my customer's needs."
"Its simplicity and the fact that it just works are most valuable. We kind of set it up and generally forget about it. It does what we need it to do in the background, and it doesn't involve a lot of management."
"This product is impressively easy to use. It's dummy-proof, once it's set up."
"Zerto is extremely easy to use. You set it and forget it."
"One of the most valuable features, something that I wasn't even anticipating, is the file backups. We weren't even considering Zerto to do restores, but it actually is able to do that. Eventually, we could just use this as our backup solution."
"We have seen ROI. The biggest way that we have seen it is in avoided downtime. We have had outages before, and we count downtime in terms of dollars spent. We have cut that down so dramatically, which provides us a very quick ROI. We have drastically reduced the amount of time it takes us to recover workloads, from an average of two hours to an average of 10 minutes."
"The most valuable features are the single pane of glass and the reduction in time it takes for our systems engineering team to manage the platform."
"We selected Zerto because the RPO is extremely low, so you can get that server back up almost immediately. That was a huge thing. Also, the ability to do failover tests, where you can test your environment, but not have it impact your production environment, was huge."
"The most valuable feature for us is accelerating cloud adoption, as it helps provide greater speed for disaster recovery. Ultimately, this saves us time, as well as resources."
"The most valuable feature is real-time replication, where we have the ability to recover things in near real-time."
"It is always nice to get products cheaper."
"Its licensing needs to be improved. Its licensing has become complex since last December. They have changed the way the product is licensed, and there is a lot of confusion. Sometimes, when a new version comes, it seems that it has not been tested enough because I usually find some bugs in it. It could also have more integration with other virtualization products, such as desktop virtualization products and open-source virtualization products."
"There needs to be more integration with VMware and the virtual machine."
"Backup speed should be increased, and there should be more functionality."
"It needs to support more applications. In terms of supported applications, Oracle SQL and Office 365 are supported, but I am not sure if it supports Linux-based applications. That's why I'm looking for an alternative. I am currently testing Commvault. The advantage of Commvault is that a lot of applications are supported with it. I am not sure if CIFS is currently supported. It would be nice to have this feature in case it is not already supported"
"The implementation of the features can be improved. Currently, there is no segregation of duty. Normally, any backup software or client service software is implemented in a way where one person is responsible for the implementation of the server, and one is responsible for the client, but Veeam Backup & Replication is not implemented in that way. Therefore, restores don't work like that. The backup guys have to do the restores, which is not a good thing. Its pricing should also be improved. It is quite expensive."
"There is always some room for improvement, especially with some of the different technologies such as DB2. Commvault has a DB2 agent, but Veeam still doesn't have it. We have to use the universal one for it."
"They have an integration with MS SQL, and you have to license MS SQL. This is something they need to change. They should go for an open-source database or a free SQL because you're already buying this product, and you shouldn't have to buy another product."
"The reporting could be improved in terms of the reports that you can show to auditors to prove that you have done the testing. I provide the reports that it generates now but, it would be great if, at the end of a DR test, it would generate a report of everything that Zerto did."
"The monitoring and alerting functionality need to be improved."
"If I had to pick anything, it would be the documentation for upgrades. They need to make it easier for users to do upgrades without having to contact support, by providing better documentation for that."
"The only issue I've ever had is that I wish that Zerto would work more closely with VMware. There have been a few times that Zerto has released an update but it wasn't supported with that version of VMware. I would like them to coordinate their updates with VMware's updates."
"Some of the features need improvement. One would be, as you're creating a Move group or a VPG, as they call it, it should either autosave or have the ability so that you can save it for coming back to later because if the setup times out, you lose all your work. That would be a nice improvement to have."
"One thing I would like to see, and I know that this is on their roadmap, is the ability to use long-term storage in the cloud, like in Azure or AWS, making that even more seamless. Whether it's stored in glacier or on-prem, being able to retrieve that data in a quick manner would be helpful. They're just not there yet."
"The long-term recovery is a little bit weak in its granularity."
"One improvement that could make it easier would be to have an easier way to track journal usage and a little bit more training around journal sizing. I've done all the training and the journal is still a gray area. There is confusion surrounding how it's billed and how we should bill clients. It would be easier if it had billing suggestions or billing best practices for our clients to make sure that we're not leaving money on the table."
"Our licensing fees are paid yearly and the cost is about $12,000 Swiss Francs ($17,400 USD)."
"This product is not cheap, but it's well worth the cost."
"We purchase a license annually."
"This is not an expensive solution. It's on the cheaper side."
"If you tell Veeam that you're competing with, for example, NetBackup or Backup Exec, or Dell or Micro Focus then they may lower the price. They are very competitive."
"The licensing is the worst part of Veeam Backup Replication because for the more complex situations and it's quite difficult and complex. In particular, when mixing different requirements the licensing model is complex. For example, mixing a virtual machine backup and a file server backup in the same installation can be somewhat difficult and is expensive."
"We pay on an annual basis. We pay roughly $12,000 for our software subscription."
"Veeam is more reasonably priced than some competing products."
"Zerto is not cheap but is an invaluable asset."
"The pricing doesn't seem too bad for what it does."
"I would suggest getting a dedicated, well-informed rep."
"I'd like to see better tiering for Zerto's pricing. We do multi-tier VMs. I don't think I should be paying a penalty and price for a tier-three VM where I don't need a really tight SLA like I do for a tier-one."
"When they changed their licensing model, pricing might have gotten a little more expensive for some use cases, but it has been pretty straightforward."
"Zerto does a per-workload licensing model, per-server. It is simple and straightforward, but it is not super flexible. It is kind of a one size fits all. They charge the same price for those workloads. I feel like they could have some flexible licensing option possibly based on criticality, just so we could protect less important work. I would love to protect every workload in my environment with Zerto, whether I really need it or not, but the cost is such that I really have to justify that protection. So, if we had some more flexibility, e.g., you could protect servers with a two-, three-, or four-hour RPO at a certain price point versus mission-critical every five minutes, then I would be interested in that."
"My impression is that Zerto is more expensive than other solutions, although I don't have exact numbers."
"Its licensing is yearly. You can do multi-year contracts, which is what we did. You pay per VM, and you replicate a license per VM. So, we bought about 20 licenses. We paid somewhere between $5,000 and $10,000. There is an initial upfront cost. Basically, you buy the license, and then you have a maintenance cost on top of that. So, the upfront cost is somewhere between $5,000 to $10,000. The maintenance is $5,000 to $10,000 over a three-year period."
Veeam® Availability Suite™ delivers something fundamentally different — Availability for the Always-On Enterprise™ — leveraging IT investments in server virtualization, modern storage and the cloud to help organizations meet today’s service-level objectives, enabling recovery of any IT service and related applications and data within seconds and minutes.https://www.veeam.com/vm-backup-recovery-replication-software.html
Zerto, a Hewlett Packard Enterprise company, empowers customers to run an always-on business by simplifying the protection, recovery, and mobility of on-premises and cloud applications. Zerto’s cloud data management and protection platform eliminates the risks and complexity of modernization and cloud adoption across private, public, and hybrid deployments. The simple, software-only platform uses continuous data protection at scale to converge disaster recovery, backup, and data mobility. Zerto is trusted by over 9,500 customers globally and is powering offerings for Microsoft Azure, IBM Cloud, AWS, Google Cloud, Oracle Cloud, and more than 350 managed service providers.
Veeam Backup & Replication is ranked 1st in Backup and Recovery Software with 88 reviews while Zerto is ranked 2nd in Backup and Recovery Software with 57 reviews. Veeam Backup & Replication is rated 8.6, while Zerto is rated 9.2. The top reviewer of Veeam Backup & Replication writes "Reliable, affordable and user friendly". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". Veeam Backup & Replication is most compared with Rubrik, Nakivo, Commvault, Cohesity DataProtect and VMware SRM, whereas Zerto is most compared with VMware SRM, Rubrik, Commvault, Azure Site Recovery and Dell EMC RecoverPoint for Virtual Machines. See our Veeam Backup & Replication vs. Zerto report.
We monitor all Backup and Recovery Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.