"We feel the ability to move virtual machines while they are still running to be the most valuable feature."
"The most valuable features are the backup and disaster recovery services."
"Technical support is very proactive and helpful."
"The second feature that sold us was the sub-second RPO. One of the things that made Zerto's product stand out from some of the more traditional solutions four years ago was its ability to maintain sub-second RPO over a group of machines, and that group of machines could be spread over multiple storage hardware."
"Zerto is easy to use and the interface is very intuitive."
"For most use cases, the failover time is a handful of minutes, if that. A single user can run the system."
"Since we are at a bank, there are certain protocols in place where we need to have RPO and RTO times of two hours or less. Zerto does a great job of setting those times and alerting us if those can't be met. We have our help desk actively monitoring that. It is extremely helpful that Zerto lists what is falling out of compliance in regards to RPO and RTO. It has been great in that regard."
"The file restoration is very helpful. They've improved it over the years to make it a lot more user-friendly and easy to do, which I appreciate. So, we use that quite a bit. The failover process is quite simple and intuitive. Even the configuration and setup are pretty easy to do. It is pretty easy to use. I've done the restoration of servers several times, not as a disaster. When an upgrade on a server goes wrong and it messes things up, I can just fail back to a previous version and try it again. So, that has been really helpful."
"It's also very much faster than any other migration or disaster recovery platform we have. I work with virtualization, mostly on VMware, and I must admit that Zerto is even better than VMware Site Recovery Manager. Zerto compresses the data and it works much faster."
"Zerto's support for different hypervisors is a valuable feature because we have a mixed bag. We have VMware and we have Hyper-V. For us, that was extremely critical when we made the decision. We wanted a single tool that is able to replicate all our virtual servers. At this point, I think the only tool on the market that can do that on-premise is Zerto."
"In situations of failback or moving workloads, it saves us hours. If I were to have to move a four or five terabyte machine using something like VMware's virtual copy it has to install on the machine and copy the data over. Then it has to shut the machine down and do a final copy, which means there's a lot of downtime while it's doing the final copy."
"VMware Cloud Disaster Recovery could improve by enhancing the network bandwidth from the storage."
"It would be ideal if they added advanced analytics or AI to the solution."
"The automation should be simplified or improved."
"Another area for improvement I'd like to see is the tuning of the VRAs built into the GUI. It's a little cryptic. You really have to be a very technical engineer to get that deep into it. I'd like to see a little better interface that allows you to do that tuning yourself, rather than trying to get their engineer and your engineer together to do it."
"If I were to nitpick, I would say that I wish I had a better account manager. Our sales guy has changed a couple of times. I would like a little more responsiveness from our account manager. I've had a couple of issues where getting in touch with him has been a little difficult, and I end up just going around him and dealing with support and support has handled it right away."
"When we are trying to upgrade any virtual machines, we have to stop the virtual machines that have been replicated in Zerto and then upgrade or update to the virtual machines onsite. Instead of having to do it manually, there should be some way of automating that particular function."
"Some of the features need improvement. One would be, as you're creating a Move group or a VPG, as they call it, it should either autosave or have the ability so that you can save it for coming back to later because if the setup times out, you lose all your work. That would be a nice improvement to have."
"It took some time to get to know the solution in general, and exactly what functions each of the features is used for."
"The backup solution needs to be improved. From our perspective, Veeam and Zerto were competing products. They both do very unique things that they're very good at. For instance, Veeam can do replication well. However, it's really a backup product."
"Certain areas were designed and work fine for VMware but are under development for Hyper-V. Eventually, all features will work for both platforms."
"In future releases, doing backups of the environment we need to be able to do hot backups of the database."
Datrium Disaster Recovery as a Service (DRaaS) with VMware Cloud on AWS is transforming DR with its cloud-native design, built-in backup, instant RTO, and on-demand model. It’s liberating IT from the complexity of legacy DR approaches and standalone backup tools.
For more information, please visit www.datrium.com.
Zerto, a Hewlett Packard Enterprise company, empowers customers to run an always-on business by simplifying the protection, recovery, and mobility of on-premises and cloud applications. Zerto’s cloud data management and protection platform eliminates the risks and complexity of modernization and cloud adoption across private, public, and hybrid deployments. The simple, software-only platform uses continuous data protection at scale to converge disaster recovery, backup, and data mobility. Zerto is trusted by over 9,500 customers globally and is powering offerings for Microsoft Azure, IBM Cloud, AWS, Google Cloud, Oracle Cloud, and more than 350 managed service providers.
VMware Cloud Disaster Recovery is ranked 4th in Disaster Recovery as a Service with 3 reviews while Zerto is ranked 3rd in Disaster Recovery (DR) Software with 54 reviews. VMware Cloud Disaster Recovery is rated 9.4, while Zerto is rated 9.2. The top reviewer of VMware Cloud Disaster Recovery writes "Application can be migrated from one host to another in respects of virtual machines without the user taking notice". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". VMware Cloud Disaster Recovery is most compared with VMware SRM, Veeam Backup & Replication, CloudEndure Disaster Recovery, Azure Site Recovery and Nutanix Xi Leap, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik and Commvault.
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