We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The most valuable feature is the simplicity of operations."
"The most valuable feature is disaster recovery testing."
"The installation and initial setup are straightforward."
"VMware's tech support gets a nine-out-of-ten. They are responsive and get you a useful reply."
"The most valuable feature is the automation, where you press a button and everything fails over seamlessly."
"The solution is simple to use and has effective automation."
"It is easy to implement for my clients."
"Our systems fail over using SRM. So, we do a big bang DR, which is biannual, and we fail over our fairly massive Epic electronic health record (EHR) and our core applications. It takes us about 30 minutes to fail over using SRM, which is pretty good. In most hospitals that have Epic installed, Epic does the audit to make sure that we can fail over if something were to happen. Normally, sites will have a DR solution specific to the EHR, but right now, our pain point is the third-party tier-one clinical applications."
"The instant recovery at DR locations is the most valuable feature. We're required to do periodic DR tests of critical databases, including Oracle and Microsoft SQL. We have recovery point objectives set for specific databases and we need to be able to achieve them. Zerto helps solve that business problem."
"It works very well in terms of it providing continuous data protection. It does what it says it is going to do. We have been using it for several years, and once or twice, we had to recover a machine or files. It didn't have any problems in doing what it is supposed to be doing."
"Zerto is very good at providing continuous data protection. For replication purposes, it's definitely better than Veeam. Veeam doesn't do as good a job as Zerto does when it comes to replication. The other alternative would be to just have backups somewhere. But even with backups, you lose a lot of time because you have to set it all up. With Zerto, you failover, you just click a couple of buttons and you run from the other location."
"It's also very much faster than any other migration or disaster recovery platform we have. I work with virtualization, mostly on VMware, and I must admit that Zerto is even better than VMware Site Recovery Manager. Zerto compresses the data and it works much faster."
"The most valuable feature for us is accelerating cloud adoption, as it helps provide greater speed for disaster recovery. Ultimately, this saves us time, as well as resources."
"Zerto is easy to use and the interface is very intuitive."
"Another big attraction is the near zero RPO. A lot of other products have minutes, half-hour, or an hour RPO. We have proof indicating that Zerto is near zero, or a matter of minutes, as far as the RTO is concerned. So again, that's another attractive offering where you can actually fail something over and bring that back up in a target location in a matter of minutes. Meaning very little data loss as far as recovery time. It's fantastic."
"The most important feature is that the recovery point (RPO) is less than one minute. The is really good for our customers, as they can keep their data loss to a minimum."
"The configuration process could be improved."
"The interface is not easy to use and can be made more user-friendly."
"I would like to see this solution be more scalable."
"The technical support is not very good and needs to make an effort to improve."
"This product is not appropriate for those moving to a broader cloud footprint."
"Cost is definitely an area where the product could be improved."
"There are many functionality problems with the product currently. It is also slow and unstable."
"Lacks stability and as a result requires continuous monitoring."
"The replication appliances tend to have issues when they recover from being powered off when a host is in maintenance mode. Sometimes you have to do a manual task where you go in and detach hard disks that are no longer in use, to get the replication appliances to power back on. There are some improvements to be made around the way those recover."
"The documentation needs improvement in terms of the setup, getting enough detail, and getting that up to speed."
"Long-term retention of files is a function that isn't available yet that I'm looking forward to them providing. The long-term retention is the only other thing that I think needs improvement."
"We have had some issues with trying to get certain parts of the backup or restore functionality to work."
"Compared to other products, I would praise the intuitiveness of the product. But I think that can always be improved. The intuitiveness of the graphical user interface, while it is very solid and I don't have issues navigating it. I would say that it can always be improved."
"When we are trying to upgrade any virtual machines, we have to stop the virtual machines that have been replicated in Zerto and then upgrade or update to the virtual machines onsite. Instead of having to do it manually, there should be some way of automating that particular function."
"The reporting could be improved in terms of the reports that you can show to auditors to prove that you have done the testing. I provide the reports that it generates now but, it would be great if, at the end of a DR test, it would generate a report of everything that Zerto did."
"The onset of configuring an environment in the cloud is difficult and could be easier to do."
"It is about $3,000 a year for the 25 pack. The package gives you the ability to protect up to 25 virtual machines."
"The price of this solution is on the expensive side."
"The cost of SRM is a little bit high, especially for smaller companies."
"The licensing costs are increasing."
"The cost of SRM is on par with market rates."
"There is an annual license to use this solution."
"It's not the cheapest tool, it's expensive. But it's doing a good job."
"Having backup and DR is somewhat moderately important to us. The problem with us, and a lot of companies, is the issue with on-prem Zerto. It utilizes whatever you have for a SAN. Or, if you are like us, we have a vSAN and that storage is not cheap. So, it is cheaper to have a self-contained backup system that is on its own storage rather than utilizing your data center storage, like your vSAN. While it is somewhat important to have both backup and DR, it is not incredibly important to have both. I know Zero is trying to heavily dip their toes in the water of backup and recovery. Once you see what Zerto can do, I don't think anyone will not take Zerto because they don't necessarily specialize in backup and recovery 100 percent. They do replication so well."
"It initially seemed a little pricey, but in the big picture, you're paying for peace of mind. It could always be cheaper and more competitive, which would make it an easier choice for people, but I can see both ways. They can say this cost is for the value they are providing. If anything happens, they can recover your data very quickly. You won't be losing it, so there is a win. It is a win-win."
"Price-wise, Zerto is fairly reasonable and I can't complain about it when we compare it against Oracle and SAP licensing."
"Its licensing is yearly. You can do multi-year contracts, which is what we did. You pay per VM, and you replicate a license per VM. So, we bought about 20 licenses. We paid somewhere between $5,000 and $10,000. There is an initial upfront cost. Basically, you buy the license, and then you have a maintenance cost on top of that. So, the upfront cost is somewhere between $5,000 to $10,000. The maintenance is $5,000 to $10,000 over a three-year period."
"I'd like to see better tiering for Zerto's pricing. We do multi-tier VMs. I don't think I should be paying a penalty and price for a tier-three VM where I don't need a really tight SLA like I do for a tier-one."
"Zerto is a little bit expensive [for our budget] but as far as the value that it provides, it is completely justified by all of the savings."
"I do not like the current pricing model because the product has been divided into different components and they are charging for them individually."
Zerto, a Hewlett Packard Enterprise company, empowers customers to run an always-on business by simplifying the protection, recovery, and mobility of on-premises and cloud applications. Zerto’s cloud data management and protection platform eliminates the risks and complexity of modernization and cloud adoption across private, public, and hybrid deployments. The simple, software-only platform uses continuous data protection at scale to converge disaster recovery, backup, and data mobility. Zerto is trusted by over 9,500 customers globally and is powering offerings for Microsoft Azure, IBM Cloud, AWS, Google Cloud, Oracle Cloud, and more than 350 managed service providers.
VMware SRM is ranked 8th in Disaster Recovery (DR) Software with 16 reviews while Zerto is ranked 2nd in Disaster Recovery (DR) Software with 57 reviews. VMware SRM is rated 7.8, while Zerto is rated 9.2. The top reviewer of VMware SRM writes "Enables us to get a lot of server images successfully but it has connectivity issues with auto-recovery". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". VMware SRM is most compared with Veeam Backup & Replication, Dell EMC RecoverPoint for Virtual Machines, Azure Site Recovery, Nutanix Xi Leap and VMware Cloud Disaster Recovery, whereas Zerto is most compared with Veeam Backup & Replication, Rubrik, Commvault, Azure Site Recovery and Dell EMC RecoverPoint for Virtual Machines. See our VMware SRM vs. Zerto report.
See our list of best Disaster Recovery (DR) Software vendors.
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