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Assistant PhD at Stefan Cel Mare University of Suceava
Real User
Good technical support , reasonable pricing, and has good detection capabilities

What is most valuable?

Threat identification and detection are the most valuable features of this solution.

What needs improvement?

I would like the Panorama module included. It's another solution that is provided by Palo Alto and we are interested in that. I would like to see some additional features related to email protection included.

For how long have I used the solution?

I have been working with Cortex XDR for a year and a half.

How are customer service and technical support?

Technical support is okay.

What's my experience with pricing, setup cost, and licensing?

I don't have any issues with the pricing. We are satisfied with the price.

What other advice do I have?

I would rate Cortex XDR by Palo Alto Networks a ten out of ten.

What is most valuable?

Threat identification and detection are the most valuable features of this solution.

What needs improvement?

I would like the Panorama module included. It's another solution that is provided by Palo Alto and we are interested in that.

I would like to see some additional features related to email protection included.

For how long have I used the solution?

I have been working with Cortex XDR for a year and a half.

How are customer service and technical support?

Technical support is okay.

What's my experience with pricing, setup cost, and licensing?

I don't have any issues with the pricing. We are satisfied with the price.

What other advice do I have?

I would rate Cortex XDR by Palo Alto Networks a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Director of Cloud Security at a comms service provider with 51-200 employees
Real User
Top 10
Solid solution
Pros and Cons
  • "The dashboard is customizable."
  • "The dashboard could use some significant improvement, just making it more useful with more information. It has a limited amount of information right now. It is customizable, but I'd love to see a better out-of-box dashboard."

What needs improvement?

In terms of what could be improved in Cortex XDR, definitely the host insights module. The ability to kind of take a look at what applications are running on the endpoint is a new feature, but there is a lot of room for improvement there in terms of versioning and so forth.

Additionally, the dashboard could use some significant improvement, just making it more useful with more information. It has a limited amount of information right now. It is customizable, but I'd love to see a better out-of-box dashboard.

For how long have I used the solution?

I have been working with Cortex XDR over the last year, at least.

What other advice do I have?

On a scale of one to ten, I would give Cortex XDR by Palo Alto Networks an eight.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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