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CyberArk Identity OverviewUNIXBusinessApplication

CyberArk Identity is #8 ranked solution in top Identity and Access Management as a Service providers, #10 ranked solution in top Single Sign-On (SSO) tools, and #10 ranked solution in top Access Management tools. PeerSpot users give CyberArk Identity an average rating of 10 out of 10. CyberArk Identity is most commonly compared to Microsoft Intune: CyberArk Identity vs Microsoft Intune. The top industry researching this solution are professionals from a computer software company, accounting for 33% of all views.
What is CyberArk Identity?

GRANT ACCESS TO YOUR WORKFORCE. GIVE NOTHING TO ATTACKERS.
Your users need quick access to a variety of business resources. You need confidence it’s them knocking – not an attacker. With CyberArk Workforce Identity, you can empower your workforce while keeping threats out.

Frictionless Sign On
Keep workers working, not logging in and out.

Adaptive Authentication
Make intelligent access decisions based on AI-powered analytics.

Secure Everywhere
Enable access across any device, anywhere at just the right time.

CyberArk Identity was previously known as Idaptive.

Buyer's Guide

Download the Single Sign-On (SSO) Buyer's Guide including reviews and more. Updated: January 2022

CyberArk Identity Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido

CyberArk Identity Video

CyberArk Identity Reviews

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Hyperautomation Architect at a insurance company with 10,001+ employees
Real User
Top 5
It's easy to integrate with other solutions to automate password rotation

What is our primary use case?

We integrate the CyberArk components with the UiPath Orchestrator tool to manage all the passwords for our bots. We put all our automations on a VM, which runs the script. That's what we call a "bot," but we need service accounts to manage all these. We have customers with hundreds or thousands of bots, and it's challenging for us to manage the credentials for those service accounts. We use CyberArk to rotate the passwords 30 to 60 days, depending on the customer requirement. CyberArk gives us that functionality. We have a credential vault where all the passwords are stored, and we can rotate them by connecting UiPath to CyberArk. We store the credentials for those bots in the vault, and CyberArk rotates the password, communicates with the orchestrator, and…

What is our primary use case?

We integrate the CyberArk components with the UiPath Orchestrator tool to manage all the passwords for our bots. We put all our automations on a VM, which runs the script. That's what we call a "bot," but we need service accounts to manage all these. We have customers with hundreds or thousands of bots, and it's challenging for us to manage the credentials for those service accounts. We use CyberArk to rotate the passwords 30 to 60 days, depending on the customer requirement.

CyberArk gives us that functionality. We have a credential vault where all the passwords are stored, and we can rotate them by connecting UiPath to CyberArk. We store the credentials for those bots in the vault, and CyberArk rotates the password, communicates with the orchestrator, and gives back the username and password. UiPath Orchestrator is the central control tower, if you will. It accesses those VMs using those passwords and runs the automation.

What is most valuable?

The two most valuable features of CyberArk Identity for us are password rotation and the ease of integration with UiPath Orchestrator. 

What needs improvement?

I don't have any feedback for ways Identity could improve — at least not for this use case.

For how long have I used the solution?

I've been using CyberArk Identity for about a year and a half.

What do I think about the stability of the solution?

CyberArk Identity is very stable. We haven't had any issues at all.

What do I think about the scalability of the solution?

Identity is more scalable than some other products I've tried. Others have some limitations in terms of environments, layers, and segregating different service accounts. The majority of my customers use it for their entire company, so that's a lot of users. However, I couldn't estimate the user base on average.  

How are customer service and support?

I work on the integration side, so I haven't dealt with CyberArk's tech support much. We only called them one time when the CyberArk component was offline, and they helped troubleshoot it to get the services back up and running. It was just all done within one call. We haven't really had any other issues. And I think the support was pretty good.

What's my experience with pricing, setup cost, and licensing?

CyberArk Identity is kind of expensive.

What other advice do I have?

I rate CyberArk Identity 10 out of 10.  Identity is the tool that offers the most seamless integration with UiPath Orchestrator and the most utility from an automation perspective.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Carlos-Herrera
Executive Director at Consulting and Enterprise Integrations S.A. de C.V.
Real User
Top 5
Easy and feature-rich solution with good self-service program and Office 365 provisioning

What is our primary use case?

We sell as well as use this solution for our IT operations. We are using it for single sign-on. We are a small company, and we have a few users of this solution.

What is most valuable?

The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security.

What needs improvement?

They can include the Mobile Device Management (MDM) feature.

For how long have I used the solution?

I have been using this solution for four years. It was a Centrify solution previously. 

What do I think about the stability of the solution?

It is stable. There are no issues.

What do I think about the scalability of the solution?

It is perfect. …

What is our primary use case?

We sell as well as use this solution for our IT operations. We are using it for single sign-on. We are a small company, and we have a few users of this solution.

What is most valuable?

The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security.

What needs improvement?

They can include the Mobile Device Management (MDM) feature.

For how long have I used the solution?

I have been using this solution for four years. It was a Centrify solution previously. 

What do I think about the stability of the solution?

It is stable. There are no issues.

What do I think about the scalability of the solution?

It is perfect.

How are customer service and technical support?

We used their support a few times, and the response was very good. I would rate them a ten out of ten.

How was the initial setup?

The initial setup was straightforward. The deployment was very short and easy. It involved just a few steps and took a week.

What other advice do I have?

I am happy with this solution. I would rate Idaptive a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Find out what your peers are saying about CyberArk, Microsoft, Auth0 and others in Single Sign-On (SSO). Updated: January 2022.
563,148 professionals have used our research since 2012.
Felicia Ussery
Identity and Access Management Analyst at Security Finance Corporation
Real User
Top 5
Stable, good technical support, and easy setup

What needs improvement?

The solution could be easier to use and I found it to be very complex involving many steps.

For how long have I used the solution?

I have used the solution for approximately three years. 

What do I think about the stability of the solution?

I found the solution to be stable.

How are customer service and support?

The solution has good technical support.

How was the initial setup?

The solution's initial setup was straightforward. 

What about the implementation team?

We used a vendor team to implement the solution. 

What other advice do I have?

I rate CyberArk Identity an eight out of ten. 

Which deployment model are you using for this solution?

On-premises

What needs improvement?

The solution could be easier to use and I found it to be very complex involving many steps.

For how long have I used the solution?

I have used the solution for approximately three years. 

What do I think about the stability of the solution?

I found the solution to be stable.

How are customer service and support?

The solution has good technical support.

How was the initial setup?

The solution's initial setup was straightforward. 

What about the implementation team?

We used a vendor team to implement the solution. 

What other advice do I have?

I rate CyberArk Identity an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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