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Darktrace Pros

Director Comercial México at Aubay
It is very easy to work with Darktrace once you know how it works and the type of permissions that you need to get related to the security over a network. The interface is awesome. I'm sure that you have seen Ironman, and you know Jarvis, the computer of Tony Stark. The interface of Darktrace is very similar, and you can see in 3D, like a hologram, the whole network, traffic, and all the traces inside the network. The interface is awesome, and it provides a lot of information. At least for us, it is very easy to handle this interface, get the reports, and do the interpretation of those reports. Darktrace also provides mobile monitoring. With an app on your mobile phone, you can view the information live, which is very useful for area directors and field engineers. Darktrace can be also correlated with any type of big data solution, such as Splunk.
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Group IT Manager at a manufacturing company with 1,001-5,000 employees
I have found the most valuable features to be artificial intelligence for cybersecurity, advanced machine learning capabilities, enterprise Immune System, Antigena Network, and Antigena Email. The way the solution detects the threat over the network before it spreads is very good. It notifies you of what the threat is exactly doing and gives you all the details about the execution of that application that had created the threat over your network.
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GP
Data Security Manager at a sports company with 201-500 employees
Ability to see events and exactly what traffic or website the device had tried to connect to that raised the alert or issue.
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Learn what your peers think about Darktrace. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
564,643 professionals have used our research since 2012.
FH
Founder and Director at a tech services company with 11-50 employees
In terms of features, the data or information they collect and unsupervised machine learning are very valuable. Its unsupervised machine learning has reduced our team's effort. Both Darktrace and Vectra work on unsupervised machine learning that learns the behavior or develops a profile on its own, which allows our security team to do some other tasks rather than spending time on Darktrace or Vectra. Because of unsupervised machine learning, its detection capability is quite good. Along with that, if we utilize the integration feature properly, the automated incident response capability of Darktrace is quite useful.
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MP
Senior Security & Infrastructure Architect at a retailer with 10,001+ employees
AI analytics are built directly into the product.
It is a very simple product to use.
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MT
Security Engineer at a real estate/law firm with 1,001-5,000 employees
The Antigena feature is most valuable. Once it learns your environment, Antigena can step in and block a denial of service attack, a ransomware attack, or just about anything that doesn't belong in the environment. It can detect any type of attack that hits the environment because it understands what normal looks like for the network. It is very useful for an autonomous response.
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Chief Operations & Information Officer at MineWorkers Provident Fund
I particularly like Antigena and the analytics around the real-time monitoring of our network. I also like its reporting because it has got a seven-day reporting period within the system. Every time you run the reports, it gives you the data about the previous seven days. I like that because it is in real-time. I enjoy reading those reports and getting a very clear and decisive idea of what's happening on my network on a real-time basis. I like the actual real-time monitoring of spoofing and things like that. I also like the user monitoring as well as the network logging capabilities.
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JN
System Architect at a energy/utilities company with 51-200 employees
The product offers us a very good user interface and we've found the network visibility to be very good so far.
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System Administrator at a non-tech company with 10,001+ employees
The ability to detect activity on the network is very useful to us. Even if it's not necessarily an illegal activity, if it is abnormal activity, it is able to detect it and notify us.
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Head of Cybersecurity Business Unit at S2E
I find it very good in the way that they show the past events, including the attack history.
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Darktrace Cons

Director Comercial México at Aubay
It would be good if they can include some endpoint protection for remote workers. Nowadays, most people are working remotely. Therefore, they should include some type of sensors that can be installed on the endpoint in order to directly report the main usage and protect remotely. Phone protection will also be a great feature to add to Darktrace.
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Group IT Manager at a manufacturing company with 1,001-5,000 employees
In an upcoming release, there could be more customizable playbooks or a library of playbooks to choose from.
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GP
Data Security Manager at a sports company with 201-500 employees
The product doesn't have an endpoint agent that can react to triggers set on the device,
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Learn what your peers think about Darktrace. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
564,643 professionals have used our research since 2012.
FH
Founder and Director at a tech services company with 11-50 employees
In terms of improvements, fine-tuning is the area where we have to spend some time because it works on unsupervised machine learning. It would be good if they can improve their algorithm or technical functionality to reduce the fine-tuning effort. They can also come up with something at the endpoint level. So far, Darktrace has been a network detection response (NDR) solution. It does not offer much at the endpoint level or on user-client devices or servers. There should be more visibility at the endpoint level. It would be good to have the detection and response at the endpoint level by Darktrace. It should also have integration with an agile environment so that we can have continuous development and continuous integration in the application development environment. This is currently not there. It should also have internet-facing platform visibility, which is currently missing. They also need to improve the reporting and management dashboards. Currently, these are not so easy for a non-technical person. All these features would make Darktrace much better, and they would also be helpful in selling more solutions.
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MP
Senior Security & Infrastructure Architect at a retailer with 10,001+ employees
A reporting portal could be a great addition to help customize reports.
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MT
Security Engineer at a real estate/law firm with 1,001-5,000 employees
They just need to make it a little bit more accurate as far as their alerts are concerned. It does generate some false positives that you have to tune. You have to do a lot of tuning when you first get it because of the false positives, but once it is all tuned up and ready to go, it will do its thing from there.
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Chief Operations & Information Officer at MineWorkers Provident Fund
One thing that I would like to look at going forward is to have a fully automated network infrastructure that is monitored automatically real-time, and that gives me this kind of capability where I would be able to look at my network at any given time and see the state of my network. With Darktrace, at the moment, I have to almost put in a date and tell them that want you to give me data from this date to this date. I don't want that. I want a fast solution in which it doesn't matter when I log into the application. Whenever I log in, I must be able to see my network and run a report. In other words, if I go in now and I say, "Give me a full report of what happened today, it must be able to give me that. It mustn't just be limited to a seven-day period, for argument's sake. It must be able to give me real-time and day-to-day tracking of what has happened within my network.
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JN
System Architect at a energy/utilities company with 51-200 employees
It would be useful if there was a way to check to see if there are certain devices that are not in sync with the solution. I'm not sure if this is an option or not.
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System Administrator at a non-tech company with 10,001+ employees
The solution could be easier to use.
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Head of Cybersecurity Business Unit at S2E
It would be helpful if they could recognize incidents and simplify the customer's challenge to identify what is happening.
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Learn what your peers think about Darktrace. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
564,643 professionals have used our research since 2012.