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Storemgr67
Storage Manager at a financial services firm with 10,001+ employees
Real User
Top 10
Good compression and deduplication features, good price, and stable
Pros and Cons
  • "The compression and deduplication features are the most valuable."
  • "They can improve its initial configuration. The initial configuration is currently very difficult. There are multiple choices or alternative ways to configure based on the use case and what you are targeting out of the device, that is, more capacity or more performance. These multiple alternatives cause a lot of confusion. They should increase the processing part of the nodes. Currently, you can cluster up to eight nodes. From my experience and the workload that I am facing in my environment currently, I would like to see either a bigger or stronger node or a larger number of nodes that can be clustered together. We formally communicated to them that we need to see either this or that, and they are working on something."

What is our primary use case?

It is block storage. We basically use it for the storage units.

What is most valuable?

The compression and deduplication features are the most valuable. 

What needs improvement?

They can improve its initial configuration. The initial configuration is currently very difficult. There are multiple choices or alternative ways to configure based on the use case and what you are targeting out of the device, that is, more capacity or more performance. These multiple alternatives cause a lot of confusion.

They should increase the processing part of the nodes. Currently, you can cluster up to eight nodes. From my experience and the workload that I am facing in my environment currently, I would like to see either a bigger or stronger node or a larger number of nodes that can be clustered together. We formally communicated to them that we need to see either this or that, and they are working on something.

For how long have I used the solution?

I have been using this solution for 14 to 15 months.

What do I think about the stability of the solution?

If you set it up correctly, it is very stable. After we configured it correctly, we didn't have any issues. I didn't have any issues after the first week of the configuration.

What do I think about the scalability of the solution?

We haven't scaled it yet, but based on the documentation and specification, it is actually scalable.

How are customer service and technical support?

I have been in touch with IBM support, and I did it a lot. Normally, they respond within an acceptable time with a sufficiently detailed answer. Around 90% of the time, you will get the answer straight back. In some rare cases, you need to ask them more. You send them a mail asking to clarify something or get more details about how to do a specific task, but normally, they provide a satisfactory answer.

Which solution did I use previously and why did I switch?

We are a very large bank, and we have a lot of storage devices from multiple vendors. We have devices from Dell EMC, NetApp, and Pure Storage. Every product has its advantages and disadvantages. 

If you are targeting functionality, we get the most functionality from IBM FlashSystem, and then from Pure Storage, and then from Dell EMC boxes. If you are targeting performance, then Dell EMC will come first, then IBM FlashSystem, and then Pure Storage. If you are targeting compression deduplication that will generate more capacity, then Pure Storage will come at number one, IBM FlashSystem will come at number two, and Dell EMC will come at number three.

How was the initial setup?

Its initial configuration is difficult. We went through the books and manuals, but we didn't do it correctly. Therefore, we had to start again from scratch. It took two or three attempts to do it correctly. 

What about the implementation team?

We implemented it on our own. My team is managing all of the storage devices that we have, and there are six of us. IBM is responsible for its maintenance.

What's my experience with pricing, setup cost, and licensing?

Among IBM, Dell EMC, and Pure Storage, IBM is the cheapest. The price is also based on our location, the size of our entity, and our regular annual purchases from them. We are a very big IBM customer, so we normally get very high discounts. We are not a big customer of Pure Storage. We don't buy that much from Pure Storage per year.

Everything is included in the price. There is no extra license for different functions.

What other advice do I have?

I would advise others to get somebody to do it for you. Don't do it yourself, or read the book carefully. Our implementation was complicated, so we ended up doing it multiple times. Other colleagues I know in other institutes have much smaller systems than the one we bought. They implemented it in four hours. So, for complex and big implementations, either get an expert to do it for you or read the documentation multiple times before you start, which we didn't.

I would rate IBM FlashSystem an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Owning Principal Consultant at a tech services company with 10,001+ employees
Real User
Top 20
Helps prevent bit rot, but its ability to track logs for access needs to be improved
Pros and Cons
  • "One of the most hidden valuable features is ensuring that you don't have bit rot, so it will go and check every single object that's stored on the system, then ensure that if there's a problem, it'll be repaired from either a local copy or remote copy, depending upon your configuration."
  • "This product's ability to track logs for access still needs to be improved."

What is our primary use case?

I typically use it to back up an archive.

What is most valuable?

This solution has a ton of valuable features. One of the most hidden valuable features is ensuring that you don't have bit rot, so it will go and check every single object that's stored on the system, then ensure that if there's a problem, it'll be repaired from either a local copy or remote copy, depending upon your configuration.

It also has a variety of features for the metadata for the objects, so you can add additional searching, plus it has a good compliance feature set.

What needs improvement?

This product's ability to track logs for access could be differentiating and still needs to be improved, but that probably doesn't exist on any product in its class either.

For how long have I used the solution?

I've been using it for quite a while.

What do I think about the stability of the solution?

I found the stability of this solution to be stellar.

What do I think about the scalability of the solution?

The scalability of this solution is stellar.

How are customer service and support?

I didn't deal with technical support.

How was the initial setup?

HItachi does a lot with automation. I'm not as familiar with Cloud-Scale which is their new architecture. I assume it's easier than their current one. It tends to show up as an appliance at a certain scale that you buy. It might be hardware, it might be software, and given that, the user will just need to plug it in for installation. It comes as a turnkey appliance, or it comes as a series of virtual machines from a software perspective.

Which other solutions did I evaluate?

I've evaluated Dell EMC and AWS S3.

What other advice do I have?

I used to work at Hitachi, so I'm deeply familiar with what their offering looks like, and from a competitive standpoint, historically, it's where Dell, EMC's, etc., come from. I have more experience with the Hitachi content platform. I helped in the acquisition of the company that Hitachi had or Hitachi pursued to actually make the product.

My experience is with version nine of this solution. They have a new product called HCP for Cloud Scale: It's their whole new architecture which I'm not as familiar with. 

That's how all these companies tend to go to market. There may be some things around IoT, but at the end of the day, the overriding concern is the cost to store. The least costly per terabyte the better.

All of these companies, when you amortize it between three to five years, the pricing looks very similar, or they have to look very similar to AWS S3.

My advice to others looking into implementing this solution is to not assume it's only hardware. People will make an assumption that it's only hardware-based and it's not. You can buy a software edition of it, and I think their newer product is even more flexible from a software perspective. They may view Hitachi as just a hardware supplier, but they're not only hardware.

Hitachi has done a lot of work in rolling upgrades, expansions recovery from failures, etc., which are fundamental to the product.

On a scale of one to ten, I'd put it at a seven, but I don't think there's any product in the category that would be beyond a seven.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Solution Sales Manager at a computer software company with 11-50 employees
Reseller
Effective automatic failover/failback systems, integrates well, and high performance
Pros and Cons
  • "There's a lot of good features. HPE 3PAR StoreServ is similar to Dell EMC. It is a high-speed system with automatic failover/failback, integrated with Microsoft Hyper-V and VMware. These are the main reason for choosing HPE 3PAR StoreServ in Denmark. We have a very good consulting service together with the product."
  • "HPE 3PAR StoreServ could have better integration into the cloud and converged infrastructure."

What is our primary use case?

I work with customers all over demark, which consists of small to large companies. I normally make dual data centers with one HPE 3PAR StoreServ on each side. Our customers are mainly running with failover/failback mission-critical systems.

What is most valuable?

There's a lot of good features. HPE 3PAR StoreServ is similar to Dell EMC. It is a high-speed system with automatic failover/failback, integrated with Microsoft Hyper-V and VMware.  These are the main reason for choosing HPE 3PAR StoreServ in Denmark. We have a very good consulting service together with the product. 

What needs improvement?

HPE 3PAR StoreServ could have better integration into the cloud and converged infrastructure.

For how long have I used the solution?

I have been using HPE 3PAR StoreServ for approximately 13 years.

What do I think about the stability of the solution?

HPE 3PAR StoreServ is a highly stable solution.

What do I think about the scalability of the solution?

The solution is easy to scale. It is normally used for enterprise companies.

How are customer service and support?

The support from HPE is good but slow. The speed of the resolution could be faster.

Which solution did I use previously and why did I switch?

We use HP Enterprise, Dell EMC, Hitachi, Fujitsu, IBM, and Lenovo.

A lot of the solutions today are very similar. This was not the case five years ago. If some new functionality comes out with, for example, Dell, other vendors will have the same features in a short time.

How was the initial setup?

The initial installation is complicated. The storage administrator needs to be trained or they need to have a contract with someone who can take control over the system. Mainly in Denmark, the customers prefer someone to take control of the system. There are companies that will take care of their systems.

What about the implementation team?

We can do the implementation of the solution.

There is some maintenance that is required for HPE 3PAR StoreServ, such as upgrading firmware software, upgrading the system to a larger system, increasing the capacity, or increasing the performance of the system.

What's my experience with pricing, setup cost, and licensing?

The price of HPE 3PAR StoreServ is reasonable, but buying upgrade licenses are priced very high. There are additional fees.

What other advice do I have?

HPE have have made a new system to substitute with 3PAR. It is the HPE Primera solution. It is a product similar to 3PAR, but it's more converged together with the hybrid system. You can implement it on-premise of the cloud. It has cloud connect functionalities and the market is going that way. 

If you want a solution better than HPE 3PAR StoreServ you will be using Primera.

I would advise those wanting to implement this solution to use a partner which has high-scale competencies. They need to be technical experts, both in hardware and software. Customers cannot implement this solution themself. 

In the beginning, it was allowed for customers to do the installation, but after one or two years, HPE decided that it was not allowed. It is not allowed today. You need a certified person to do the installation and configuration.

I rate HPE 3PAR StoreServ a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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Manager Technical Sales at a tech vendor with 1-10 employees
Real User
Top 10
Good performance and reliability, but the management interface needs to be improved
Pros and Cons
  • "The most valuable feature is its ability to handle a high number of users while maintaining both stability and performance."
  • "I would like to see the inclusion of support for cloud-connectivity to providers like AWS."

What is our primary use case?

We are a system integrator and this is one of the products that we implement for our customers. It is a mass storage system.

An example of one use case that has been deployed is a CIFS solution in a home directory environment. We have also implemented it as part of a media server solution.

What is most valuable?

The most valuable feature is its ability to handle a high number of users while maintaining both stability and performance. For example, with more than 100,000 users, the performance is stable. With some other NAS products, as the number of users increases, the performance decreases.

What needs improvement?

We would like to have a more economical version of this solution that is suitable for use with a mid-range scale, such as one that can handle between 35,000 and 50,000 users.

The manageability needs to be improved, as the interface for doing so is not that great.

I would like to see the inclusion of support for cloud-connectivity to providers like AWS.

For how long have I used the solution?

We have been using Hitachi NAS for about ten years.

What do I think about the stability of the solution?

The stability is great.

What do I think about the scalability of the solution?

Hitachi NAS is for enterprise-level organizations but the standard varies across the world. It is easy to scale but in Sri Lanka, you will have 10,000 or 20,000 users, maximum.

How are customer service and technical support?

Hitachi's technical support is good.

Which solution did I use previously and why did I switch?

I have used solutions by Dell EMC and they are easier to use. EMC also has cloud-connectivity built-in.

How was the initial setup?

I would say that the initial setup is of medium complexity. It is not as easy as these "on the fly" solutions but it is not that much harder, either.

The length of time required for deployment depends on the customer, their requirements, and their environment. It may take a couple of days to complete.

What about the implementation team?

We have an in-house team that does the implementation and deployment for our customers.

Maintenance is not done by us or the customer, but rather the partner. It involves installing updates and things like that.

What's my experience with pricing, setup cost, and licensing?

This solution is not suitable for SMB because the price is more expensive. Costs are based on the features and it is a considerable amount. It really depends on the needs of the client.

What other advice do I have?

My advice for anybody who is implementing this solution is to get support for the process. It's not a customer-implementable solution if you don't have a Hitachi-certified engineer.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
CTO / Co founder at a tech vendor with 11-50 employees
Reseller
Top 20
Easy to set up, good technical support, and it provides valuable usage analytics
Pros and Cons
  • "The feature that I like most is the analytics part of the file system."
  • "In the future, I would like to see non-disruptive updates."

What is our primary use case?

We are a solution provider and Qumulo is one of the storage products that we implement for our customers. Our customers have many use cases including storing office data, audio-video, graphics, and more. Our customer base is primarily in the media and entertainment business

What is most valuable?

The feature that I like most is the analytics part of the file system. It offers good insight into the process including what and where things are happening, including which users and what files are involved.

They have implemented the most important features and they're steadily enhancing it. The update schedule and roadmap are such that every two weeks, there are new features being released.

What needs improvement?

There is plenty of room for improvement.

In the future, I would like to see non-disruptive updates.

Switching our or replacing nodes should be easier to do.

For how long have I used the solution?

We have been working with Qumulo for about two years.

What do I think about the scalability of the solution?

Our customers for this product are small to mid-sized companies.

How are customer service and technical support?

We have been in touch with technical support and I think that they're very good. They are very responsive and very knowledgeable.

Which solution did I use previously and why did I switch?

We work with a variety of different products and vendors for storage solutions. We're selling Dell EMC storage, Unity, Isilon, Qumulo, Pure Storage, and more recently, Cloudian.

Compared to Isilon, they have only a subset of the features.

How was the initial setup?

The initial setup is easy. The setup of the cluster itself, without the hardware installation, can be done within an hour. As long as somebody has the proper networking skills then it will be easy for them to set it up.

What about the implementation team?

We have our own team of five people who handle the maintenance for our customers.

What other advice do I have?

The mastery of the market in this space comes down to scale and from my perspective, Qumulo and Isilon are the only two products in the market. My preference is Qumulo and I recommend it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Get our free report covering NetApp, Qumulo, Hewlett Packard Enterprise, and other competitors of Dell EMC PowerScale (Isilon). Updated: January 2022.
563,208 professionals have used our research since 2012.