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EMC VMAX [EOL] OverviewUNIXBusinessApplication

What is EMC VMAX [EOL]?
Symmetrix VMAX accelerate your transformation to the software-defined data center with the world's most powerful, trusted, and smart family of storage products.

EMC VMAX [EOL] is also known as Symmetrix VMAX.

Buyer's Guide

Download the Frame-Based Disk Arrays Buyer's Guide including reviews and more. Updated: November 2021

EMC VMAX [EOL] Customers
Wentworth-Douglas Hospital, Kindred Healthcare, Cosentry, Sumitomo Life Insurance Company, Shriners, BZWBK
EMC VMAX [EOL] Video

Pricing Advice

What users are saying about EMC VMAX [EOL] pricing:
  • "There are additional costs to the standard licensing fee, and it just depends on the package."
  • "Our licensing fees are paid on a yearly basis."
  • "Our licensing fees are billed on a yearly basis."

EMC VMAX [EOL] Reviews

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DK
Senior Systems Engineer at a energy/utilities company with 1,001-5,000 employees
Real User
Has easy management and good Enterprise capabilities

Pros and Cons

  • "We have never had a bad experience with it because we never had failures. It has good data availability and the performance is also okay."
  • "The pricing is a bit expensive. That is the reason we are now currently we are looking for other solutions. That's the reason we are looking at AFF and Unity. We are also considering PowerStore."

What is our primary use case?

We use it for a VMware and Exchange environment. 

What is most valuable?

We like VMAX's Enterprise capability. 

We have never had a bad experience with it because we never had failures. It has good data availability and the performance is also okay.

What needs improvement?

The pricing is a bit expensive. That is the reason we are now currently we are looking for other solutions. That's the reason we are looking at AFF and Unity. We are also considering PowerStore. 

They have improved a lot in their last releases. The management is now quite easy. Before it was tedious because people were concerned about the administration tasks and now they made it simple.

In the next release, I would like to see NAS features.

For how long have I used the solution?

We have been using VMAZ for 10 years because we have multiple products. We have refreshed twice. The last refresh happened four years ago and we are happy with VMAX.

What do I think about the scalability of the solution?

It is scalable. We have 7,000 to 8,000 users. 

For IT, our staff run multiple products, there is no single dedicated person for storage. So there isn't one person dedicated to this solution but rather someone who handles a variety of tasks. 

Which solution did I use previously and why did I switch?

I have worked with Hitachi and HP products. 

One of the main advantages is that if you compare Enterprise Array it is all the same. They all have the same features. The only difference is support. EMC support is the only differentiator. They have an army of people in support.

How was the initial setup?

Around eight years ago, the setup was complex. They recently changed the solution and management suite. It is now quite easy. We cannot compare it with NetApp or Unity but it is okay. 

Upgrades are seamless and don't cause any interruptions. We don't need an admin guy to do any upgrades unless of course, it is a code upgrade or firmware upgrade. Everything is done by using the gateway. That is another advantage. 

What other advice do I have?

Aim to implement additional features like de-duplication and compression. That should enhance the experience. Focus on unified features. People are now more cost-effective. They want to have one box with multiple features.

I would rate EMC VMAX an eight out of ten. I would like to see more deduplication and compression features in order to make it a ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Richard Stephens
Senior Systems Engineer at a financial services firm with 201-500 employees
Real User
Resilient storage solution with zero downtime that is easy to implement and has good support

Pros and Cons

  • "This solution is resilient."
  • "The way you configure larger size volumes needs improvement."

What is our primary use case?

We have two data centers and we have VMAX in each one. We use VPlex to replicate data between the two.

What is most valuable?

This solution is resilient. There is zero downtime. 

It's a workhorse.

What needs improvement?

The way you configure larger size volumes needs improvement. Currently, the one that we have is a single volume limit of 240 gigs. If you wanted bigger than that you have to do meta volumes to combine them.

My understanding is the VMAX3 and the PowerMax, did away with that, making it a lot easier to provision storage than in the past.

Scalability with the 2013 version was an area that needed improvement, but they have fixed it with later products.

All of the issues that I am currently facing with this version, for example, being able to create larger volumes and making it easier to manage, have all been implemented in the new versions of this solution.

For how long have I used the solution?

The company had it installed in 2015, which was before I arrived. Personally, I have been working with it for a couple of years.

What do I think about the stability of the solution?

It's very stable.

What do I think about the scalability of the solution?

We are trying to scale a vintage VMAX. As far as increasing capacity, it is a real nightmare.

How are customer service and technical support?

The technical support is very good. We had a few problems with it, but that's a rare instance where I have opened a case, other than failed hardware. The support has been very good for this product.

How was the initial setup?

From my understanding, EMC completed the initial set up.

What's my experience with pricing, setup cost, and licensing?

I don't know what the licensing costs are but the support and software are included.

There are additional costs to the standard licensing fee, and it just depends on the package.

What other advice do I have?

The version that we are using is very near to the end of its life. 

We will occasionally do code updates, but it is very difficult to buy disc drives for it anymore. I am not even sure that you can buy capacity upgrades.

It's fairly easy to implement this product.

I would rate this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Find out what your peers are saying about Dell EMC, IBM, Hitachi and others in Frame-Based Disk Arrays. Updated: November 2021.
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AY
IT Service Manager at a financial services firm with 1,001-5,000 employees
Real User
Top 5Leaderboard
Good performance, interface, and product support

Pros and Cons

  • "The most valuable features are the interface and performance."
  • "I would like to see support for high-availability."

What is our primary use case?

We use this product as part of our storage solution.

What is most valuable?

The most valuable features are the interface and performance.

Support by EMC for this product is good.

For how long have I used the solution?

I have been using this EMC product for about five years.

What do I think about the stability of the solution?

This is a stable storage product.

What do I think about the scalability of the solution?

Scalability has not been an issue for us. We have about 5,000 users including internal ones, those connecting from the internet, mobile, and other channels. At this point, we don't plan on increasing our usage.

How are customer service and technical support?

The technical support is very good and we are satisfied with it.

Which solution did I use previously and why did I switch?

Prior to the VMAX, we were using other models by EMC. We switched when they became older and went out of life. This itself is an older product and we may be replacing it at some point with an all-flash storage solution.

I would like to see support for high-availability.

How was the initial setup?

The initial setup is not complex.

What about the implementation team?

Our in-house team handled implementation and deployment.

What's my experience with pricing, setup cost, and licensing?

Our licensing fees are paid on a yearly basis.

What other advice do I have?

Overall, this is a good product, although I would suggest implementing a proof of concept before buying it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
AY
IT Service Manager at a financial services firm with 1,001-5,000 employees
Real User
Top 5Leaderboard
Good interface that is customizable, and the technical support is good

Pros and Cons

  • "The interface is good, and it is also customizable."
  • "The cluster support should be improved."

What is our primary use case?

Our primary use of this product is for our core banking servers over FC.

How has it helped my organization?

It is a high end storage, minimal downtime, reliable, good performance, get speedy support when we need.

What is most valuable?

The user interface is good, and it is also customizable. snap and clone operations easy. 

What needs improvement?

Stability and availability should be improved.


For how long have I used the solution?

I have been using EMC VMAX for about six years.

What do I think about the stability of the solution?

I can't say %100 stable, but it has nearly %100 stability

What do I think about the scalability of the solution?

it can grow with disk and controller

How are customer service and technical support?

The technical support is good.

Which solution did I use previously and why did I switch?

Prior to using VMAX, we used other solutions by EMC. They had reached end-of-life, which is why we changed.

How was the initial setup?

The initial setup is straightforward. I did not find it to be complex.

What about the implementation team?

Our in-house team handled the deployment.

What's my experience with pricing, setup cost, and licensing?

Our licensing fees are billed on a yearly basis.

What other advice do I have?

This is a good product but my advice is to complete a proof of concept before buying it.


I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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