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F-Secure Elements Endpoint Protection OverviewUNIXBusinessApplication

F-Secure Elements Endpoint Protection is the #28 ranked solution in our list of endpoint security software. It is most often compared to Cortex XDR by Palo Alto Networks: F-Secure Elements Endpoint Protection vs Cortex XDR by Palo Alto Networks

What is F-Secure Elements Endpoint Protection?

F‑Secure ID PROTECTION helps you protect your personal information, such as usernames, passwords and credit card numbers by alerting you of your breached online services and by giving you specific instructions on how to recover from the incident with minimum damage.
The app also protects your identity by offering a secure storage for all your passwords and by acting as an easy-to-use password manager.

F-Secure Elements Endpoint Protection is also known as F-Secure Protection Service for Business.

Buyer's Guide

Download the Endpoint Protection for Business (EPP) Buyer's Guide including reviews and more. Updated: October 2021

F-Secure Elements Endpoint Protection Video

Pricing Advice

What users are saying about F-Secure Elements Endpoint Protection pricing:
  • "We pay a yearly licensing fee of about €20 per computer."

F-Secure Elements Endpoint Protection Reviews

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ES
Computer Network Specialist
Real User
Top 20
Reliable, easy to set up, and very stable

Pros and Cons

  • "Both incoming and outgoing traffic is protected."
  • "The program and cloud service management is in English. It's not a problem for me, however, it might be for users who don't speak English or use it regularly."

What is our primary use case?

We primarily use the solution for central management. If there is some accident or a computer virus administrator can't be notified directly, the manager can update the different third-party software.  

How has it helped my organization?

We need to check all emails so that we can protect ourselves from scams and anti-malware inside emails. We also need protection in our outgoing emails - so that we do not send something bad to other companies. The reputation of our company is very important. We wouldn't want to be responsible for an incident like that. This solution allows us to protect ourselves from both incoming and outgoing malicious content.

What is most valuable?

The antivirus is very good. It's in the top three options across different reviews and is therefore highly rated. The others are typically Kaspersky and Symantec. Microsoft Defender is usually around the fourth or fifth place, and not on the top. 

Both incoming and outgoing traffic is protected.

The solution provides good webinars when they change items within the product itself.

We have technical support right in Estonia, in our mother tongue.

The initial setup was pretty straightforward. 

In the next release, there will be more cloud security.

There is a convenient way to send files directly to their servers for analysis.

The solution support all major web browsers such as Firefox and Chrome and the plugin works very well.

What needs improvement?

I can't speak to what could be added in terms of features, they are always changing and adapting to new realities.

The program and cloud service management is in English. It's not a problem for me, however, it might be for users who don't speak English or use it regularly.

It would be ideal if they could offer discounted pricing to schools.

For how long have I used the solution?

We've used the solution for four years under its current name, however, it used to be called something else. We might have been working with it for a total of ten or so years.

What do I think about the stability of the solution?

The solution is quite stable. It does not take as many resources from computers like Kaspersky. Kaspersky sometimes kills the computer for a minute or two in the beginning. F-Secure does not do this. 

What do I think about the scalability of the solution?

The solution is scalable. 

We likely do not have plans to increase usage as our user base is not likely to change.

How are customer service and technical support?

Due to the fact that we buy licenses through Estonian company, and not directly from F-Secure, we use them for support. It's helpful as the third party works with us in the Estonian language, and they have also a support center here. We have been happy with them over the years.

How was the initial setup?

The initial setup is pretty straightforward. I can download a small installation file and it configures over the cloud management in the background. It's quite simple to install on computers. Later, in cloud management, making company profiles, as well as learning what and how to upgrade and patch software isn't hard. There are important and security updates that must be installed directly, and for non-critical updates, I can manually check and decide when to install them.

What about the implementation team?

We used an Estonian-based organization that assisted us with the implementation and setup.

They were very good. They explained it all very well. They made some webinars also to introduce new products and to show us any change to products. If I have some questions, or if something is not working, I can always call them and get support by phone or by email.

What's my experience with pricing, setup cost, and licensing?

We buy licenses through an Estonian company, not directly from F-Secure. 

They also have at-home products, and there are some cheaper variants. For example, for five devices you pay for each one price. However, for a business company, they calculate the number of devices and the price the same. Whether it's five devices or 100, there is no difference in cost. Maybe the price is negotiable for government institutions. We are local government, for example, and therefore may get a different price than a typical company. They have no different prices for schools, however. The price is the same. It might be nice if they could maybe make it cheaper, for example, for schools and universities.

We pay a yearly licensing fee of about €20 per computer.

Which other solutions did I evaluate?

We've looked at Kaspersky and have found that Kaspersky antivirus software, according to our government,  may track you too much. F-Secure keeps no such information and is supported by governments.

What other advice do I have?

We're a customer and an end-user.

It's a very good and reliable product as we have no problems with it generally. It catches very everything. It does not give many false positives. It works very well and i's not too complex for people. It's in Estonia language, so users can understand messages and it's easy to configure so that you can program what messages users see vs what goes only to admins. 

In general, I would rate the solution at a nine out of ten. We've been very happy with it.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PK
Senior IT Support at a hospitality company with 51-200 employees
Real User
Good for pushing out security updates but it needs to add patch management

Pros and Cons

  • "F-Secure is useful for keeping user machines up-to-date by pushing out security and critical updates."
  • "But the biggest one for us is patch management because this has been our top priority when looking at alternatives. Every solution needs to have patch management, if that's possible. It would cut costs on our side if that feature were included, so we don't need to pay for two separate pieces of software."

What is our primary use case?

We have a lot of remote workers, so it's just a matter of installing the client on employees' machines and then pushing out critical security updates to our users when necessary. Everyone in the company uses it. We're a cruise company with about 170 employees in the usual departments, like accounts, IT, product sales, designers, and finance. We've got a couple of Mac users in the business as well, but it's mostly Windows users.

We use Endpoint Protection every day constantly to monitor alerts as well as to ensure all the user machines and security definitions are up-to-date.  For patch management, we use Syxsense. It's a different software that we run that alongside F-Secure. So this is a reason we're looking at something else that packages these features all together. 

What is most valuable?

F-Secure is useful for keeping user machines up-to-date by pushing out security and critical updates. As long as all the security updates are rolled out and the antivirus definitions are up-to-date, it's good. 

What needs improvement?

Sometimes, F-Secure doesn't always work as well as we'd like when we're using the console to push out an update to individual machines, like, for instance, an update to Google Chrome. For some updates to take effect, we have to get the user to restart the machine to finish the installation. So based on the information we get on the dashboard, we can't tell if it's successfully pushing all the updates out, like just the smaller and medium-threat ones. So this is one area we'd like to see F-Secure improve. But the biggest one for us is patch management because this has been our top priority when looking at alternatives. Every solution needs to have patch management, if that's possible. It would cut costs on our side if that feature were included, so we don't need to pay for two separate pieces of software. 

For how long have I used the solution?

It's about three years, possibly.

What do I think about the stability of the solution?

F-Secure seems to be stable. I don't think we've had any major issues with it not working or going down or anything like that. 

What do I think about the scalability of the solution?

The scalability of F-Secure Elements is fine. The company's grown over the past few years, so we've had to increase licenses. We have about 175 employees, but we have more licenses because some staff members have more than one machine. So we probably have about 250 licenses. Of course, we've had to get rid of a lot of stuff with the current situation, so we're okay license-wise. We've had no issue just adding licenses then rolling them out to machines. 

How are customer service and support?

I don't believe we've ever had to contact F-Secure support.

How was the initial setup?

My manager took care of the initial setup. When we add new machines, we roll out the installer to configure them. Right now, the support team comprises my manager and me.

What's my experience with pricing, setup cost, and licensing?

My manager deals with the cost of the product and licenses. I'm pretty sure that everything we use is included in there, like all the other add-ons and the bits and bobs. But, again, I'm not the best to speak about the financial side of F-Secure.

Which other solutions did I evaluate?

We looked at a few different alternatives, like Sophos, CrowdStrike, and Trend Micro Apex. My manager made the call to work with F-Secure. It's pretty simple to use. With the console and the dashboard, there's no information overload. It's easy to follow as well. And, of course, it's pretty straightforward to do things like web filtering, generating reports, and creating profiles. It's also simple to deploy it to machines and remotely, so it's convenient for us in that respect. I'm guessing that the manager went with it for these reasons.

What other advice do I have?

I rate F-Secure Elements Endpoint Protection seven out of 10. If you're considering F-Secure, I would say give it a go. I don't know how it compares with others in terms of the cost, but I'm pretty sure it's decent. Elements does what it says on the tin, so I would recommend it. However, we are looking at other providers now because we want something that provides built-in patch management. That's why we're leaning towards SentinelOne.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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