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Sabuhi Ismayilov
Cyber Security Senior Specialist at MilliKart llc
Real User
Stable, scalable, and simple installation

What is our primary use case?

We are using Fortinet FortiClient to allow our workers to connect remotely to work. This is mostly because of the lockdown or if they are on vacation.

What needs improvement?

FortiClient has not given us any ongoing problems. We did have a problem with uninstalling it, but we opened up a service request ticket to resolve it. The solution can improve by adding new remote console or endpoint features to make the solution easier to use. In a future release, the web client section could improve by adding more features, such as a firewall.

For how long have I used the solution?

I have been using Fortinet FortiClient for approximately two months.

What do I think about the stability of the solution?

The solution is stable, we have not had any issues…

What is our primary use case?

We are using Fortinet FortiClient to allow our workers to connect remotely to work. This is mostly because of the lockdown or if they are on vacation.

What needs improvement?

FortiClient has not given us any ongoing problems. We did have a problem with uninstalling it, but we opened up a service request ticket to resolve it.

The solution can improve by adding new remote console or endpoint features to make the solution easier to use.

In a future release, the web client section could improve by adding more features, such as a firewall.

For how long have I used the solution?

I have been using Fortinet FortiClient for approximately two months.

What do I think about the stability of the solution?

The solution is stable, we have not had any issues in the time we have been using it.

What do I think about the scalability of the solution?

The scalability of Fortinet FortiClient has been good.

How are customer service and technical support?

We have had some problems related to FortiClient and other products, which is related to Fortinet. We have owned other Fortinet solutions which have had a problem connecting with the switch. We have opened a service request ticket on their system, and it has been nearly one month and they are still looking for a solution.

How was the initial setup?

The installation was easy, we did not face any major issues. We had one small issue related to the proxy settings because we did not have a direct connection to the internet. When we applied the license to the FortiClient, we needed to connect through EMS. However, because we do not have a direct connection to the internet, we needed a proxy, but later resolved it. We created a service request ticket and they said that there was no proxy feature, that is why we created a second adapter and it allowed us to have internet. If there were proxy settings on their EMS, it would have been beneficial.

What other advice do I have?

I rate Fortinet FortiClient an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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David Yang
Senior Director, Technical Support and Product Development at Exclusive Networks
Real User
Non-disruptive with a great interface
Pros and Cons
  • "Fortinet FortiClient is not disruptive, and its interface is great. It has an in-built VPN, which is very useful."
  • "There isn't much to improve in terms of features and comparison with other vendors. It just needs to stay more up to date in catching the malware. The user interface may be improved, which would be a minor enhancement. Unlike central management, in endpoint security, the end users don't need to keep looking at the endpoint user interface. The technology is the most important thing in endpoint security."

What is most valuable?

Fortinet FortiClient is not disruptive, and its interface is great. It has an in-built VPN, which is very useful.

What needs improvement?

There isn't much to improve in terms of features and comparison with other vendors. It just needs to stay more up to date in catching the malware. 

The user interface may be improved, which would be a minor enhancement. Unlike central management, in endpoint security, the end users don't need to keep looking at the endpoint user interface. The technology is the most important thing in endpoint security. 

For how long have I used the solution?

I have been using this solution for over ten years. 

What do I think about the stability of the solution?

Fortinet FortiClient is very good in terms of stability.

What do I think about the scalability of the solution?

I don't find any problem at all. I can have one user or ten users. Scalability pretty much remains the same.

How are customer service and technical support?

I never had to call their support. 

Which solution did I use previously and why did I switch?

I used to use Trend Micro, and it is pretty good. I have also used McAfee and a few different ones. McAfee is probably the worst in my opinion. It is very disruptive. 

Both Trend Micro and Fortinet FortiClient are non-disruptive. They are pretty much like Microsoft Essential. Once you set them up, you never bother with the user interface. The interface stays in the background and does not interrupt the daily work.

What other advice do I have?

Fortinet has acquired a company called enSilo, which is into EDR. As a result, Fortinet basically has EPP as well as EDR. Generally, a lot of EPPs cannot coexist, but Fortinet EPP and EDR can coexist, so that's a plus.

I would rate Fortinet FortiClient a nine out of ten. It's very popular and easy to use. That's why I have stayed with Fortinet FortiClient for ten years.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Clement Johnson
Chief Executive Officer at Clemtech LLC
Real User
Top 5Leaderboard
Good support and great stability for secure VPN connectivity
Pros and Cons
  • "The solution offers great stability."
  • "The solution should have faster turnaround when it comes to new technology."

What is our primary use case?

We use the solution for operational technology and remote maintenance and monitoring.

What is most valuable?

Our typical customer is interested in VPN extension and a zero trust process. 

What needs improvement?

The solution should have faster turnaround when it comes to new technology. I'm speaking of next generation technology. For instance, they have a laboratory for investigating new technologies and I work with them towards the goal of releasing these to the industry a bit faster to allow us to start planning. 

For how long have I used the solution?

I have been working with Fortinet FortiClient for around two years. 

What do I think about the stability of the solution?

The solution offers great stability. Of course, the way we're connecting it relies on the network, but they offer other solutions to help with the stability besides the Network.

What do I think about the scalability of the solution?

The solution can be scaled to Class A.

How are customer service and support?

Their support is very good. I actually had a briefing with them today concerning a very large government project that I'm working on and feel their technical support to be very good.

How was the initial setup?

I would say that the setup and initiation of all the VPN types is pretty simple. The setup depends on what the solution is. They have straightforward solutions for which they had to test a lot of support for matching purposes.

What's my experience with pricing, setup cost, and licensing?

The licensing fee varies with what one is trying to accomplish. It can range from being free to costing several hundred thousand dollars per year. 

What other advice do I have?

For one looking for a secure virtual private network that maintains connectivity and has future development for next generations of VPN, the solution is a good place to start. 

I rate Fortinet FortiClient as a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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OFIS-TECHNOLOGIES Njanjouo
Security Engineer at OFIS TECHNOLOGIES
Real User
A stable and inexpensively scalable solution which is easy to install
Pros and Cons
  • "The solution has inexpensive scalability, works very well and can communicate with other Fortinet devices."
  • "While I cannot think of new features to add, it would be nice if the reports were improved, to have these sent automatically."

What is most valuable?

The solution is good. I like it very much. It has inexpensive scalability, works very well and can communicate with other Fortinet devices.

What needs improvement?

While I cannot think of new features to add, it would be nice if the reports were improved, to have these sent automatically. 

For how long have I used the solution?

I currently use Fortinet FortiClient on my computer and have been doing so for around three months. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is very scalable. It is inexpensive and works very well. 

How are customer service and technical support?

Based on my past training, I have not yet had need to contact technical support. 

How was the initial setup?

The EMS is very simple to install. The product is very simple. 

Which other solutions did I evaluate?

For the moment, I only use a fraction of the features offered by the solution and these are very good. For someone like me, who is in Africa and has a small company numbering 500 users, the current features are more than sufficient. I do not use all that is provided by EMS. 

When it comes to the competition, I can only wonder how Fortinet stacks up. I would be interested in knowing if it has the Data Lake feature offered on Palo Alto or machine learning about prevention. 

What other advice do I have?

The solution is on-premises and we have our own server. 

We have a database server and, for the moment, I don't have any issues with its resources. Perhaps, in the future, this will change. 

I would recommend the solution to others without hesitation. It works very well. The EMS is very nice. 

I rate Fortinet FortiClient as an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Systems Engineer at a tech services company with 11-50 employees
Real User
Free VPN connection included, stable, and easy to implement
Pros and Cons
  • "The VPN connection is the feature that I like the most."

    What is our primary use case?

    I am an IT integrator with my company.

    This solution is used both in our company and with our clients.

    What is most valuable?

    The VPN connection is the feature that I like the most.

    For how long have I used the solution?

    I have been working with Fortinet FortiClient for one year.

    We use many versions but we use version 6.0 the most.

    What do I think about the stability of the solution?

    It's a stable solution. I have not had any issues with stability.

    What do I think about the scalability of the solution?

    This is an area that I do not have a lot of experience with based on our clients it has not been a requirement.

    We have 30 people in our company who are using this solution.

    Our client's companies are small.

    How are customer service and technical support?

    I have not contacted technical support. Everything as been working efficiently.

    Which solution did I use previously and why did I switch?

    Previously, we worked with OpenVPN and Palo Alto.

    We switched to Fortinet FortiClient because of the advantage that the free VPN connection device. It has helped us with implementation. It adds value to the solution.

    How was the initial setup?

    The initial setup was straightforward. It was easy to implement.

    I completed the installation and deployment myself. It took approximately 15 minutes.

    What's my experience with pricing, setup cost, and licensing?

    Pricing is an area that I would like to see improved, as it could be lower.

    They offer bundles for one year, two years, or five years. The one year bundle works for me.

    What other advice do I have?

    I would recommend that you have good preparation, and look into Fortinet Cookbook. You will have much more.

    I would rate Fortinet FortiClient a ten out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: partner
    Co-founder at Korunet
    Real User
    Top 5Leaderboard
    Straightforward installation, scalable, and reliable
    Pros and Cons
    • "Fortinet FortiClient can be used with FortiManager to observe all actions that are happening."
    • "The solution could improve by providing analytics or detailed reports."

    What is our primary use case?

    We are mainly using Fortinet FortiClient as a VPN solution and secure access in a single, modular lightweight clien.

    How has it helped my organization?

    The use of IoT devices is growing and it is important to manage data assets. We have to follow rules and standards from our organization that FortiClient has been helped with, it is an important tool on the end-users systems.

    What is most valuable?

    Fortinet FortiClient can be used with Report to the Security Fabric on the status of a device, including applications running and firmware version. It also send suspicious activities to Our Fortinet Security Fabric 

    What needs improvement?

    The solution could improve by providing analytics or more detailed reports.

    For how long have I used the solution?

    I have been using Fortinet FortiClient for approximately five years.

    What do I think about the stability of the solution?

    Fortinet FortiClient is stable.

    What do I think about the scalability of the solution?

    The solution is scalable.

    We have five endpoints that are using the solution.

    How was the initial setup?

    Fortinet FortiClient is easy to install for end users.

    What about the implementation team?

    We only needed one engineer that does the implementation and maintenance of the solution.

    What's my experience with pricing, setup cost, and licensing?

    FortiClient in standalone mode does not require a license. If there is no EMS license or FortiGate FortiClient Telemetry license, no Fortinet support is provided. A license is required to access Fortinet support.

    Which other solutions did I evaluate?

    I have evaluated other solutions, such as ZTNA Zero-Trust Network Access.

    What other advice do I have?

    I rate Fortinet FortiClient a ten out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    SaifKhan1
    Network Security Engineer at a consumer goods company with 201-500 employees
    Real User
    Top 5
    Easy to use, stable, and facilitates working from home
    Pros and Cons
    • "This solution makes it easier to work from home."
    • "In the next release, I would like to see an additional layer of security added."

    What is our primary use case?

    We use FortiClient for users who are working from home. It allows them to connect to the organization's network with the VPN and access the server.

    How has it helped my organization?

    This solution makes it easier to work from home.

    What is most valuable?

    The most valuable features are the dynamic connectors, the ability to log into the Linux server, and the automatic linking of the FortiGate web filter.

    This product is easy to use. 

    What needs improvement?

    I am troubleshooting some errors that I have had with the VPN and they are difficult to resolve.

    In the next release, I would like to see an additional layer of security added.

    For how long have I used the solution?

    We have been using Fortinet FortiClient within the past year.

    What do I think about the stability of the solution?

    This is a really reliable product.

    What do I think about the scalability of the solution?

    This solution is scalable and I have tried expanding its use. We currently have about 250 users because of the coronavirus restrictions, and we plan to increase our usage.

    How was the initial setup?

    It is easy to deploy FortiClient.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is good and licensing is paid on a yearly basis.

    Licensing for FortiClient is included with the VPN and the FortiGate firewall. If we pay for the yearly package that includes the FortiGate firewall, then the FortiClient VPN license is included with it.

    What other advice do I have?

    In summary, this is a good product and I can recommend it to others.

    I would rate this solution an eight out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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    SaifKhan1
    Network Security Engineer at a consumer goods company with 201-500 employees
    Real User
    Top 5
    Integrates with other solutions, easy to use, and simple installation
    Pros and Cons
    • "The most valuable features are malware detection, integrates well with other solutions, and ease of use for all users."
    • "The current version of this solution does not show the malicious websites that have been visited. They should add this to an upcoming release."

    What is our primary use case?

    We use FortiClient to protect our assets, such as laptops, from network attacks. If we were to get a malicious attack this solution will detect it and block the site that is making the attack.

    What is most valuable?

    The most valuable features are malware detection, integrates well with other solutions, and ease of use for all users.

    What needs improvement?

    The current version of this solution does not show the malicious websites that have been visited. They should add this to an upcoming release.

    There should be an automatic bootup scan option easily accessible.

    For how long have I used the solution?

    I have been using this solution for the past six months.

    What do I think about the stability of the solution?

    FortiClient is reliable and stable.

    What do I think about the scalability of the solution?

    I have installed this solution on everyone's device in my organization, everyone is using this solution.

    How are customer service and technical support?

    The technical support is very responsive.

    How was the initial setup?

    The setup was simple and is easy to implement for many use cases.

    What's my experience with pricing, setup cost, and licensing?

    The price of the solution depends on the type of firewall you have from FortiGate. I am satisfied with the price of the solution.

    What other advice do I have?

    I would recommend this solution to others because it is easy to use and it detects threats well.

    I rate Fortinet FortiClient an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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