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VINAY GUJARATHI
Owner at Mindware Computer Solutions
Reseller
Top 20
A scalable security solution with a valuable network security feature
Pros and Cons
  • "The most valuable features are network security, VLAN, network protection, and encryption are very valuable to us."
  • "Integration could be better. Whatever devices I'm using with FortiGate are all compatible. The access points and switches are also FortiGate, so I can easily integrate them. But it would be better if we could embed other devices as well. There are compatibility issues with other brands, and we need that. We can only integrate universal brands with FortiGate. The initial setup could also be easier."

What is our primary use case?

We installed Fortinet FortiGate-VM for security purposes. Our main motivation is for security reasons and improving networking.

What is most valuable?

The most valuable features are network security, VLAN, network protection, and encryption are very valuable to us.

What needs improvement?

Integration could be better. Whatever devices I'm using with FortiGate are all compatible. The access points and switches are also FortiGate, so I can easily integrate them. But it would be better if we could embed other devices as well. There are compatibility issues with other brands, and we need that. We can only integrate universal brands with FortiGate. The initial setup could also be easier.

For how long have I used the solution?

I have been working with Fortinet FortiGate-VM for three years.

What do I think about the stability of the solution?

It's stable, and our customers aren't giving us much of a problem.

What do I think about the scalability of the solution?

Our customers are very happy with its scalability.

How are customer service and technical support?

Technical support is good. However, we're not satisfied with partner support, and we're looking to diversify. We have signed up, and we're training our engineers.

How was the initial setup?

The initial setup is a little complex. Not too complex, but it's good because we like to work. It takes half an hour at most to install and deploy this solution.

What about the implementation team?

We're a reseller, and we implement this solution.

What other advice do I have?

On a scale from one to ten, I would give Fortinet FortiGate-VM an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator, reseller
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Director Of Technology at a tech services company with 1,001-5,000 employees
Reseller
Top 5
Flexible pricing, versatile, scalable, stable, and the support is good
Pros and Cons
  • "It is very versatile."
  • "It has a monitoring tool, but it could be improved."

What is our primary use case?

Fortinet FortiGate-VM may be installed on Azure or AWS.

You can either install it in your data center alongside your virtual applications or put it in the public cloud to secure it.

What is most valuable?

It is very versatile.

What needs improvement?

More monitoring should be included with Fortinet FortiGate-VM, in my opinion.

It has a monitoring tool, but it could be improved.

For how long have I used the solution?

We have been selling Fortinet FortiGate VM for at least 12 years. It could be 15 years because it has been exclusive since the beginning.

It's available both on-premises and in the cloud.

What do I think about the stability of the solution?

It's a stable product.

What do I think about the scalability of the solution?

Fortinet FortiGate-VM is very scalable because you can use Fortinet FortiManager.

We have a big team of many people.

How are customer service and support?

Technical support is good.

What's my experience with pricing, setup cost, and licensing?

With Fortinet FortiGate-VM you can bring your own licensing, or it can be paid on a yearly basis.

Pricing is very flexible.

What other advice do I have?

Definitely, I would recommend this solution to others.

FortiGate Cloud and FortiGate-VM are the same product.

FortiOS is the operating system on FortiGate.

Fortinet has a very large product portfolio. You have the VM, and you have physical appliances for Firewalls.

I would rate Fortinet FortiGate-VM a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer:
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Learn what your peers think about Fortinet FortiGate-VM. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
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Creative Head/Director at a marketing services firm with 1-10 employees
Real User
Top 5Leaderboard
A stable solution with good technical support, easy installation and ease of use, but the GUI features could be better
Pros and Cons
  • "The technical support is very good."
  • "The solution should provide more useful GUI features."

What is our primary use case?

We use the solution for creating IPsec tunnels and web and application filters. We use it for monitoring virtual traffic on platforms including VMware solutions. 

What is most valuable?

I only know a little bit about the solution's firmware.

This said, the solution is stable and user-friendly. 

What needs improvement?

The solution should provide more useful GUI features. This would prevent us from having to resort to CLI or certain basic commands. 

There should be an IPsec failover. 

For how long have I used the solution?

We have been using Fortinet FortiGate-VM for around four years.

What do I think about the stability of the solution?

The solution is stable. 

How are customer service and technical support?

The technical support is very good. It does not need to be improved. 

How was the initial setup?

The installation is very easy and user-friendly. 

What about the implementation team?

We have two teams, involving PLM managers, whose sole job is to support the customers. 

What's my experience with pricing, setup cost, and licensing?

We pay for a yearly license. 

What other advice do I have?

We deployed the solution in a vCenter, using VMware. We do so solely on cloud. 

We have around 10 clients who are making use of on-premises deployment. 

We usually recommend SonicWall and Sophos in place of the solution since, with this IPsec solution, if one configures to an HPE with the IPsec failover, it fails to work. 

I rate Fortinet FortiGate-VM as a seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
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Navin Rehnius
Security Engineer at a tech services company with 201-500 employees
Real User
Top 5
Good dashboards and simple deployment
Pros and Cons
  • "The dashboards are a good feature."
  • "Technical support could be improved."

What is our primary use case?

The primary use case of this product is as a firewall. We are partners of Fortinet and I'm a security engineer. 

How has it helped my organization?

In our organization, Fortinet is one of the trusted partners. We have offered the solution for a medium-size entrepreneur 

What is most valuable?

The dashboards are a good feature and the deployment is simple. 

What needs improvement?

The technical support could be improved. I'd like to see the security platform upgraded.

For how long have I used the solution?

I have Started learning and deploying FortiGate for 12 months.

What do I think about the stability of the solution?

The solution is looking stable as per knowledge

What do I think about the scalability of the solution?

This solution is flexible and scalable. 

How are customer service and technical support?

They need to improve the technical support. 

Which solution did I use previously and why did I switch?

I have worked with checkpoint. And that solution is also good. 

How was the initial setup?

It is straightforward for deployment

What's my experience with pricing, setup cost, and licensing?

Fortinet is competitively priced, it's cheaper than Palo Alto and Check Point. 

Which other solutions did I evaluate?

We are the technologies partner so we have recommended the solution by customer dependence upon their use cases

What other advice do I have?

I recommend this solution and would rate it a seven out of 10. 

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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SaifKhan1
Network Security Engineer at a consumer goods company with 201-500 employees
Real User
Top 5
Overall simple to use, reliable, and useful VPN tool
Pros and Cons
  • "The most valuable features we have found to be the VPN, ease of use, and overall simplicity."
  • "Web filtering is a feature that needs some improvement. There should be some additional features to allow active users to change their own passwords."

What is our primary use case?

We use the solution for IPS, internal segmentation, inspections, and VPN.

What is most valuable?

The most valuable features we have found to be the VPN, ease of use, and overall simplicity.

What needs improvement?

Web filtering is a feature that needs some improvement. There should be some additional features to allow active users to change their own passwords.

Additionally, the secure web gateway and the inspection feature need more security improvement in the next release.

For how long have I used the solution?

I have been using the solution for approximately one year.

What do I think about the stability of the solution?

The solution has been reliable in my experience.

What do I think about the scalability of the solution?

We have approximately 250 users using the solution in my organization and we plan to increase usage.

How are customer service and technical support?

The technical support has been good.

How was the initial setup?

The solution is easy to install.

What's my experience with pricing, setup cost, and licensing?

We are on an annual license for this solution and it could be cheaper.

Which other solutions did I evaluate?

Previously we evaluated other solutions, such as Check Point and the Palo Alto firewalls. This solution is easier to understand than the others.

What other advice do I have?

I would recommend this solution to others. Especially if they are new to these types of solutions, it is easy to understand.

I rate Fortinet FortiGate-VM an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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MauricioCorrêa
Full support analyst at Gruppen
Real User
Top 5
A very friendly and easy solution with an easy to use configuration, graphical interface and command line
Pros and Cons
  • "The configuration, graphical interface and command line are easy to use."
  • "The price is problematic."

What is our primary use case?

We primarily use the solution as a public cloud for Microsoft Azure. 

What is most valuable?

My experience with the solution has been very positive and Fortinet provides a great layer of security when it comes to SD-WAN and other security capabilities. There are many models available to suit a host of environments. 

The solution is extremely easy and friendly. The configuration, graphical interface and command line are easy to use.

What needs improvement?

The price is problematic. 

An interesting feature of the vendor license involves SD-WAN orchestrator and this should be addressed in the part which deals with feature licensing. 

For how long have I used the solution?

I have been working with FortiGate products for the past five years and with Fortinet FortiGate-VM for the past year. 

How are customer service and support?

The technical support varies with the product in question. The support for FortiGate appliances is relatively good compared with the more complicated support afforded other products. 

Which solution did I use previously and why did I switch?

I like the comparative use of the SD-WAN feature of the solution. 

What's my experience with pricing, setup cost, and licensing?

The solution could be better priced. 

What other advice do I have?

My sole experience with the solution is in the Azure environments. 

As a Fortinet partner, I make use of many of its products. 

As I feel Fortinet FortiGate-VM to be a good solution, I rate it as a ten out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Edgar Cantu
Consultor Infraestructura, Networking y Seguridad en Seti Consulting at SETI CONSULTING
Real User
Top 20
Easy to set up, stable and fast with good WAN optimization capabilities

What is our primary use case?

We use Fortinet FortiGate-VM as an SD-WAN solution and for security profiles. I do not recall which version we are using. 

What is most valuable?

The most valuable feature is the WAN optimization. 

What needs improvement?

We have encountered certain issues with the bandwidth in respect of the security layer. 

For how long have I used the solution?

I have been working with Fortinet FortiGate-VM for two years. 

What do I think about the stability of the solution?

The solution has good stability. 

What do I think about the scalability of the solution?

For the moment, we don't have plans to increase the usage. 

How was the initial setup?

The initial setup was simple. The setup period can vary. I believe it did not take us more…

What is our primary use case?

We use Fortinet FortiGate-VM as an SD-WAN solution and for security profiles.

I do not recall which version we are using. 

What is most valuable?

The most valuable feature is the WAN optimization. 

What needs improvement?

We have encountered certain issues with the bandwidth in respect of the security layer. 

For how long have I used the solution?

I have been working with Fortinet FortiGate-VM for two years. 

What do I think about the stability of the solution?

The solution has good stability. 

What do I think about the scalability of the solution?

For the moment, we don't have plans to increase the usage. 

How was the initial setup?

The initial setup was simple.

The setup period can vary. I believe it did not take us more than a week. 

What about the implementation team?

There are ten people in our organization who are responsible for the deployment. 

What's my experience with pricing, setup cost, and licensing?

Our licensing costs are of a general nature. There are no additional costs beyond the standard fee. 

What other advice do I have?

There are around 100 users making use of the solution in our organization. 

The solution is quite good. It is simple and fast. 

I rate Fortinet FortiGate-VM as a nine out of ten. 

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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User at a hospitality company with 10,001+ employees
Real User
Top 5
Easy to use, stable, but performance could improve

What is most valuable?

Fortinet FortiGate-VM is easy to use.

What needs improvement?

The performance could be better. Some features need to have quality control when the switch is working. The dedicated bandwidth for some users is not reliable.

For how long have I used the solution?

I have been using Fortinet FortiGate-VM for approximately one year.

What do I think about the stability of the solution?

I have found Fortinet FortiGate-VM to be stable.

What do I think about the scalability of the solution?

We have approximately 150 people using the solution.

How are customer service and support?

The technical support could improve. They took approximately one month to solve a firewire issue to update. I would not recommend it.

Which solution did I use previously

What is most valuable?

Fortinet FortiGate-VM is easy to use.

What needs improvement?

The performance could be better. Some features need to have quality control when the switch is working. The dedicated bandwidth for some users is not reliable.

For how long have I used the solution?

I have been using Fortinet FortiGate-VM for approximately one year.

What do I think about the stability of the solution?

I have found Fortinet FortiGate-VM to be stable.

What do I think about the scalability of the solution?

We have approximately 150 people using the solution.

How are customer service and support?

The technical support could improve. They took approximately one month to solve a firewire issue to update. I would not recommend it.

Which solution did I use previously and why did I switch?

I have used Sophos previously and I could it to be better. However, we have found the performance to be the same as Fortinet FortiGate-VM.

How was the initial setup?

The company that provided the solution that was installing it took approximately three days.

What about the implementation team?

I can do the implementation by myself. I do the maintenance and support of the solution.

What's my experience with pricing, setup cost, and licensing?

There is an annual license required to use the solution.

What other advice do I have?

I rate Fortinet FortiGate-VM a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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