We just raised a $30M Series A: Read our story

Fortinet FortiMail Cloud OverviewUNIXBusinessApplication

Fortinet FortiMail Cloud is #1 ranked solution in top Cloud Email tools and #6 ranked solution in top Email Security tools. IT Central Station users give Fortinet FortiMail Cloud an average rating of 8 out of 10. Fortinet FortiMail Cloud is most commonly compared to Fortinet FortiMail:Fortinet FortiMail Cloud vs Fortinet FortiMail. The top industry researching this solution are professionals from a comms service provider, accounting for 38% of all views.
What is Fortinet FortiMail Cloud?

Email has long been a favorite attack vector of cyber criminals and is often an early stage of advanced threats. But not only do you need to keep threats from getting in, you need to keep data from getting out. Fortinet’s email security solution has the highly effective, yet easy to use inbound and outbound protection you need. It comes in a large range of offerings to fit any size organization or service provider. Plus, unmatched flexibility in deployment modes and form factors means it fits perfectly in any environment.

Fortinet FortiMail Cloud Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data

Fortinet FortiMail Cloud Video

Archived Fortinet FortiMail Cloud Reviews (more than two years old)

Filter by:
Filter Reviews
Industry
Loading...
Filter Unavailable
Company Size
Loading...
Filter Unavailable
Job Level
Loading...
Filter Unavailable
Rating
Loading...
Filter Unavailable
Considered
Loading...
Filter Unavailable
Order by:
Loading...
  • Date
  • Highest Rating
  • Lowest Rating
  • Review Length
Search:
Showingreviews based on the current filters. Reset all filters
it_user930276
Network Security Manager at xtranet
Real User
Top 5Leaderboard
Good encryption for email security that protects the network

Pros and Cons

  • "The encryption features are most valuable to us."
  • "I've not been able to use more than two domains in the back end. I like to view logs for the different domains. If I add any other domain I'm not able to get a proper cPanel for that domain. I am talking about the login factors. I'm not able to see logs for different domains in a different Window. Basically, it's an issue in the login process."

What is our primary use case?

We use this solution for email security.

We have both on-premises and cloud versions.

What is most valuable?

The encryption features are most valuable to us.

What needs improvement?

I've not been able to use more than two domains in the back end. I like to view logs for the different domains. If I add any other domain I'm not able to get a proper cPanel for that domain. I am talking about login factors. I'm not able to see logs for different domains in a different Window. Basically, it's an issue in the login process.

For how long have I used the solution?

We've been using this solution for about one year.

What do I think about the stability of the solution?

We have not had any issue with the device. It's very stable.

What do I think about the scalability of the solution?

We have not yet tested the scalability, because it is a bit rigid. We wanted that, though. We do not know the scalability very well yet. 

We have around 200 users in our company. They are managers.

We require only three people to be there for deployment, two engineers and one user.

How are customer service and technical support?

I can rate their technical support as nine out of ten.

Which solution did I use previously and why did I switch?

I used Check Point which has a feature for email security. I switched because Check Point didn't have a separate solution for email, it was just bundled together with their firewall.

How was the initial setup?

The initial setup was straightforward. It took less than a week to deploy this solution.

What about the implementation team?

We bought through a distributor who helped us deploy the solution.

What's my experience with pricing, setup cost, and licensing?

It should cost around $60,000. We bought it as a bundle, so everything comes together in the license. That is standard.

Which other solutions did I evaluate?

We also evaluated IronPort from Cisco. There's an email security solution from Cisco.

What other advice do I have?

From my experience, this tool is able to protect the network. I would definitely recommend this solution.

I would rate it as nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
ReonSmith
Technical Operations Manager at Turrito Networks
Real User
Top 20Leaderboard
Good advanced threat protection, stable, and easy to scale

Pros and Cons

  • "The most valuable feature is the advanced threat protection."
  • "I would like to see more advanced sandbox features, where you can actually download to a machine where you can test."

What is our primary use case?

The primary use case for this solution is the security of email.

What is most valuable?

The most valuable feature is the advanced threat protection.

What needs improvement?

This solution is expensive, so the pricing could be improved to be more competitive.

I would like to see more advanced sandbox features, where you can actually download to a machine where you can test.

For how long have I used the solution?

We have been implementing this solution for about three and a half years.

What do I think about the stability of the solution?

I am happy with the stability. We haven't had a bug or a crash yet. Normally, it's set and forget, and we don't have to worry about bugs or anything.

What do I think about the scalability of the solution?

It is easy to scale this solution.

We have about sixteen clients using this solution, and the user count is well above one thousand. Some of them are IT managers but the majority are end-users.

How are customer service and technical support?

We have been in touch with technical support twice, although it was for FortiGate and FortiAnalyzer. We are happy with the support provided by Fortinet.

Which solution did I use previously and why did I switch?

We use the Cisco security stack as well. The only reasons we use both have to do with scalability and price.

How was the initial setup?

The complexity of the initial setup depends on the implementor's experience. If you know what you're doing then it's easy, but if you don't then I think it's complex.

What about the implementation team?

The first time we implemented this solution we had assistance from our distributor. After that, we started doing it ourselves.

What's my experience with pricing, setup cost, and licensing?

The price of this solution could be more competitive.

What other advice do I have?

My advice to anyone who is implementing this solution is to make sure that it is always kept up to date with the latest in threat protection. That is the most important thing.

I would rate this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
BeshoyAmin
ICT Professional at Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH
Real User
Straightforward to implement, Authenticates incoming email and verifies credentials

What is our primary use case?

I use this solution for email security, including checking credentials. We have an on-premises deployment.

What is most valuable?

The most valuable feature of this solution is the ability to check to see if the email is real.

What needs improvement?

This solution is slow and it should be made faster.

For how long have I used the solution?

I have been using this solution for two months.

What do I think about the stability of the solution?

I haven't been using this solution long enough to discuss stability.

What do I think about the scalability of the solution?

I have not tried scaling this solution yet.

How was the initial setup?

The initial setup of this solution is straightforward, as far as I remember.

What about the

What is our primary use case?

I use this solution for email security, including checking credentials.

We have an on-premises deployment.

What is most valuable?

The most valuable feature of this solution is the ability to check to see if the email is real.

What needs improvement?

This solution is slow and it should be made faster.

For how long have I used the solution?

I have been using this solution for two months.

What do I think about the stability of the solution?

I haven't been using this solution long enough to discuss stability.

What do I think about the scalability of the solution?

I have not tried scaling this solution yet.

How was the initial setup?

The initial setup of this solution is straightforward, as far as I remember.

What about the implementation team?

I searched online for help implementing this solution myself.

What other advice do I have?

I love FortiMail.

This is a solution that I might recommend.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
AH
Director of Information Security and Infrastructure at Iraqi Islamic Bank
Real User
Reliable and professional mitigation center to handle incidents and risks

Pros and Cons

  • "The implementation was very professional. There are a lot of features I can get through Fortinet and FortiMail, such as security. FortiGuard is the most reliable and professional mitigation center to handle incidents and risk that I have to face."
  • "The dashboard could use improvement."

What is our primary use case?

We use the on premises version.

What is most valuable?

The implementation was very professional. There are a lot of features I can get through Fortinet and FortiMail, such as security. FortiGuard is the most reliable and professional mitigation center to handle incidents and risks that I have to face.

What needs improvement?

The dashboard could use improvement. However, I noticed there was a feature for auditing added to Fortinet in the last update. That is the only thing relevant to me, as the information security manager at my site. I gather information about risk and the maturity level we have reached by using Fortinet and FortiGate is great for me.

For how long have I used the solution?

We've been using this solution for eight year.

What do I think about the stability of the solution?

In general, it's a stable product. I didn't face any incident that had to stop my business. It is always running with high performance. It is reliable and can meet our risk needs. You can say it's a good product.

What's my experience with pricing, setup cost, and licensing?

When we're talking about pricing, other products have about the same price. That is normal.

Which other solutions did I evaluate?

This solution is used for IT. We made a technical evaluation between two or three products. We looked at their messaging, or mail service. IT made the decision that FortiGate is the best company in my country, in terms of the amount of reference and support it has. This is the company that provides the most support in Jordan. Other products have support really in Dubai only. FortiGate is more distributed in Jordan.

What other advice do I have?

I would rate it as nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
KK
Co-Founder at a tech services company with 1-10 employees
Real User
A stable solution, but sorting is missing and it is not as efficient as other products

What is our primary use case?

We are resellers, and this is one of the solutions that I provide for my customers. One of my Egyptian customers has lots of inboxes and we used this solution as a list box server. You can also use it for messaging security. We have experience with the on-premises deployment.

What needs improvement?

When it comes to security, this solution is not as efficient as other products. Email sorting is missing from this solution. When it comes to internationalization, especially with the time and date, this solution is very limited. We need a third-party appliance to take care of that.

What do I think about the stability of the solution?

This solution is pretty stable, overall.

What do I think about the scalability of the solution?

We have…

What is our primary use case?


We are resellers, and this is one of the solutions that I provide for my customers.

One of my Egyptian customers has lots of inboxes and we used this solution as a list box server. You can also use it for messaging security.

We have experience with the on-premises deployment.

What needs improvement?

When it comes to security, this solution is not as efficient as other products.

Email sorting is missing from this solution.

When it comes to internationalization, especially with the time and date, this solution is very limited. We need a third-party appliance to take care of that.

What do I think about the stability of the solution?

This solution is pretty stable, overall.

What do I think about the scalability of the solution?

We have twenty-five hundred mailboxes.

How are customer service and technical support?

We have had a couple of technical support cases, and support has not been a problem.

How was the initial setup?

This solution is easy to install. The deployment takes about forty-five minutes.

I update this solution regularly.

What about the implementation team?

I can do the installation myself.

What other advice do I have?

I have not used the cloud version of this solution, but I think that it will become more popular in the coming years.

I would rate this solution a six out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Mahmoud Salaheldin
Security Unit Manager at EEMC
Real User
Leaderboard
Protects us from malicious emails and scales as we grow

Pros and Cons

  • "The most valuable features are email ATB and Malware Analysis."
  • "The URL filtering and handling should be enhanced because it doesn't support all languages. I believe that this would be easy to enhance in the future."

What is our primary use case?

The primary use cases for this solution are for Anti-Spam, email security, and email ATP.

What is most valuable?

The most valuable features are email ATP and Malware Analysis.

What needs improvement?

The URL filtering, inside the email, for example, when you receive an email, or I can send you a link inside the email copy, email security can detect to see if I am a hacker, a virus or something malicious. It will spoof my email.

When sending or receiving an email, the engine is supposed to scan each link, each file, and the content, to deliver or receive a clear or clean email message. 

The URL filtering and handling should be enhanced because it doesn't support all languages. I believe that this would be easy to enhance in the future.

In the next release, I would like to see email encryption, as it is currently it is not in place. Sophos is offering email encryption and if Fortinet enhanced this feature they could compete with Sophos.

Also, Archiving is not currently in place.

For how long have I used the solution?

I have been using this solution for approximately five years.

What do I think about the stability of the solution?

This solution is stable.

This is a cloud-based solution with a data center, so if site one goes down then site two will continue, it's always available. All of the vendors are this same in this area.

What do I think about the scalability of the solution?

The scalability is good because this is through the cloud. You can grow as you go, and you can increase the number of point boxes.

As it is a subscribed basis you pay to increase your growth.

This solution is scalable. 

How was the initial setup?

There is no installation as it's an integration with the cloud. If I have a customer who wants to integrate with FortiMail, he will ask me for the parameters and he will do that through the cloud.

No one does any installation through FortiMail. I will give the vendor the parameters, ID and some parameters from the email server, he then will input the information on his own and give me permission or access.

No implementation and nothing technical is required.

What's my experience with pricing, setup cost, and licensing?

It's on a subscribed basis.

What other advice do I have?

No one will do the installation or implementation for FortiMail, as it will be done by the vendors. Fortinet will do the installation and the implementation, this is the email security, not the email itself.

If you have an email like Gmail for example, and you want to apply security layers to secure your Gmail mailbox, you would have to contact Fortinet and they would ask you a series of questions and ask for your email parameters and your email server, then they would redirect your mail to Fortinet to evaluate the traffic, then back to your mailbox.

Nothing is done on your side, it's all done through Fortinet.

I am selling this solution from a consultants perspective, I am a reseller.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.