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AK
Senior Manager (Engineering Department) at a comms service provider with 10,001+ employees
Real User
Top 5
Performs better than competing solutions

Pros and Cons

  • "Performance-wise, I think FortiOS is much better than its Juniper counterpart. Based on our actual experience and performance metrics, FortiOS-based products are much better than Juniper."
  • "They're using a lot of application-specific IC, so that may be causing some performance issues. And whenever a Fortinet adds new features, it can affect performance."

What is our primary use case?

We use FortiOS for the internet router and firewall for our customers' offices. In some of the smaller offices, there is only one FortiGate, but the hub site may have a pair of firewalls in an HA configuration.

What is most valuable?

Performance-wise, I think FortiOS is much better than its Juniper counterpart. Based on our actual experience and performance metrics, FortiOS-based products are much better than Juniper. We've experienced some trouble with Juniper in the past and some unstable, unpredictable performance on Juniper devices.

What needs improvement?

They're using a lot of application-specific IC, so that may be causing some performance issues. And whenever a Fortinet adds new features, it can affect performance. I don't handle implementation, so I have to ask my frontline engineers to implement new features, like software-defined WAN service. But I'm not sure these are stable and acceptable because this project is still in progress. FortiOS and all the other firewall products are adding SD-WAN service, and this kind of service needs a lot of resources from the fabrics, the hardware, and the software. Still, I think we have more confidence deploying this service with FortiOS than using the other brands, like Juniper.

For how long have I used the solution?

I've been using FortiOS for more than 15 years.

How are customer service and support?

Fortinet provides sufficient support, and their response time is reasonable.

How was the initial setup?

We have a team of around 10 engineers that manage FortiOS-based devices and all other firewall brands. 

What's my experience with pricing, setup cost, and licensing?

FortiOS has a UTM feature, for which you have to buy an annual subscription. Most brands of firewalls will also have such a subscription.

What other advice do I have?

I rate FortiOS at least eight out of 10, and we recommend it to our customers.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Sudeep Maydeo
Senior Manager IT at Tata International Limited
Real User
Top 20
Feature-rich and secure UTM box with fantastic support

Pros and Cons

  • "The information security features are the most valuable."
  • "It would be great if they can push the Microsoft updates through Fortinet OS and provide a centralized patch management system. They should also include the data loss prevention (DLP) and data leakage prevention features. They could also add network monitoring more effectively."

What is our primary use case?

We're using it for web filtering, intrusion prevention system (IPS), intrusion detection system (IDS), and VPN. We are also using it as DSCP.

What is most valuable?

The information security features are the most valuable. 

What needs improvement?

It would be great if they can push the Microsoft updates through Fortinet OS and provide a centralized patch management system.

They should also include the data loss prevention (DLP) and data leakage prevention features. They could also add network monitoring more effectively.

For how long have I used the solution?

We have been using Fortinet FortiOS for nearly seven years.

What do I think about the stability of the solution?

It is very much stable.

What do I think about the scalability of the solution?

It is very scalable. We have a global presence in more than 23 countries. 

How are customer service and technical support?

We are satisfied with the support. They provide fantastic support. They provide online support, and on priority, they also provide a remote session.

How was the initial setup?

It is extremely easy to set up.

What about the implementation team?

We deployed it ourselves.

What other advice do I have?

This particular solution will be in a firewall. It's not a firewall, but it is a unified threat management (UTM) box. It acts as a firewall, plus it has many features like web filtering, VPN, DSCP, IPS, and IDS. It also has the high availability (HA) feature. You are getting a very good solution with all these features combined into one box.

I would rate Fortinet FortiOS a nine out of ten. We will surely keep using Fortinet FortiOS because it is a great and very secure product. We intend to only go with this product.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Vincent Gonzales
Senior Network & Security Engineer at a tech services company with 51-200 employees
Real User
Top 5
Easy to manage, effective intrusion prevention, and useful geographical visibility

Pros and Cons

  • "The main features I find useful are intrusion prevention and web filtering. Additionally, the solution is easy to manage."
  • "The solution could improve the log retention and reports."

What is our primary use case?

I am using Fortinet FortiOS in conjunction with a firewall for our network security.

How has it helped my organization?

This solution has helped our organization prevent multiple attacks. It has been beneficial having geographical visibility of what threat is being blocked in real-time.

What is most valuable?

The main features I find useful are intrusion prevention and web filtering. Additionally, the solution is easy to manage.

What needs improvement?

The solution could improve the log retention and reports.

For how long have I used the solution?

I have been using Fortinet FortiOS for approximately eight years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Fortinet FortiOS is scalable.

We have different size organizations using this solution and when determining if it fits the organization's it depends on their use case.

How are customer service and technical support?

We have been satisfied with the technical support.

How was the initial setup?

The initial setup is straightforward.

What was our ROI?

I have found Fortinet FortiOS to be a good investment.

What's my experience with pricing, setup cost, and licensing?

The price of Fortinet FortiOS has been reasonable.

Which other solutions did I evaluate?

We have evaluated other solutions, such as SonicWall, Palo Alto, Cyberoam, and Check Point before choosing Fortinet FortiOS.

What other advice do I have?

I would recommend this solution.

I rate Fortinet FortiOS a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementor
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Gaurab Dev Manandhar
Senior Network Administrator at a financial services firm with 1,001-5,000 employees
Real User
Easy to use, straightforward deployment, and reliable

What is our primary use case?

We are using Fortinet FortiOS for our core network next-generation firewall.

What is most valuable?

The most valuable features are the ease of use, and the overall simplicity, everyone can use it with a small introduction.

For how long have I used the solution?

I have been using Fortinet FortiOS for approximately 10 years.

What do I think about the stability of the solution?

Fortinet FortiOS is highly stable.

What do I think about the scalability of the solution?

The solution is scalable. We have approximately five administrators that are using the solution in my organization.

How are customer service and support?

The technical support is good. However, during the holidays they can get a little slow to respond.

How was the

What is our primary use case?

We are using Fortinet FortiOS for our core network next-generation firewall.

What is most valuable?

The most valuable features are the ease of use, and the overall simplicity, everyone can use it with a small introduction.

For how long have I used the solution?

I have been using Fortinet FortiOS for approximately 10 years.

What do I think about the stability of the solution?

Fortinet FortiOS is highly stable.

What do I think about the scalability of the solution?

The solution is scalable.

We have approximately five administrators that are using the solution in my organization.

How are customer service and support?

The technical support is good. However, during the holidays they can get a little slow to respond.

How was the initial setup?

The installation is straightforward and simple to deploy.

What about the implementation team?

I can do the implementation myself.

What's my experience with pricing, setup cost, and licensing?

The solution could have a better licensing model. It's a bit more expensive than other solutions. The annual subscription is very pricy in Fortinet. The cost could be reduced.

What other advice do I have?

I would recommend this solution to others.

I rate Fortinet FortiOS  a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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HK
Software Development Specialist at Unicomp Information Co. Ltd.
Reseller
Useful web security, stable, and helpful support

What is our primary use case?

We are using Fortinet FortiOS for our multi-level security. For example, we use the SD-WAN feature to protect our data center infrastructure.

What is most valuable?

There are many useful features, such as web security and advanced threat detection.

What needs improvement?

The solution could improve by making the dashboard easier to use.

For how long have I used the solution?

I have been using Fortinet FortiOS for approximately 10 years.

What do I think about the stability of the solution?

The solution is reliable and stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and technical support?

The technical support has been very helpful and they have local language support for…

What is our primary use case?

We are using Fortinet FortiOS for our multi-level security. For example, we use the SD-WAN feature to protect our data center infrastructure.

What is most valuable?

There are many useful features, such as web security and advanced threat detection.

What needs improvement?

The solution could improve by making the dashboard easier to use.

For how long have I used the solution?

I have been using Fortinet FortiOS for approximately 10 years.

What do I think about the stability of the solution?

The solution is reliable and stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and technical support?

The technical support has been very helpful and they have local language support for Taiwan.

How was the initial setup?

The installation was straightforward.

What's my experience with pricing, setup cost, and licensing?

There is a license required for the solution and the price is fair.

What other advice do I have?

I would recommend this solution to others.

I rate Fortinet FortiOS an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
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AA
Manager IT at wintac
Real User
Stable, beneficial firewall and overall management

What is our primary use case?

We use Fortinet FortiOS to control all the security and networking capabilities in all our FortiGates devices across our entire network.

What is most valuable?

Firewall and overall management are valuable features. They are a leader in the market.

What needs improvement?

The reporting and monitoring could improve, they have a lot of limitations. The monitoring is not easy compared to the other firewall.

For how long have I used the solution?

I have been using this solution within the past 12 months.

What do I think about the stability of the solution?

The solution is stable.

Which other solutions did I evaluate?

I have used Palo Alto solutions.

What other advice do I have?

I rate Fortinet FortiOS a nine out of ten.

Which deployment

What is our primary use case?

We use Fortinet FortiOS to control all the security and networking capabilities in all our FortiGates devices across our entire network.

What is most valuable?

Firewall and overall management are valuable features. They are a leader in the market.

What needs improvement?

The reporting and monitoring could improve, they have a lot of limitations. The monitoring is not easy compared to the other firewall.

For how long have I used the solution?

I have been using this solution within the past 12 months.

What do I think about the stability of the solution?

The solution is stable.

Which other solutions did I evaluate?

I have used Palo Alto solutions.

What other advice do I have?

I rate Fortinet FortiOS a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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