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AlanGulle
R&D Lead at Vesuvio Lab
Real User
Top 20
Highly secure, fully integrated, and helpful support
Pros and Cons
  • "The application services are the most valuable in Microsoft Azure. I'm not using them directly but I am using the function and the web applications. I don't need to pay a lot for the maintenance. I do not need to have a DevOps employee."
  • "The documentation can be outdated and is not as clear in Microsoft Azure as it is in AWS or Google."

What is our primary use case?

We deploy all of our projects in Microsoft Azure. We are a startup company. We have been since the beginning deploying our code in Azure cloud. We are actively using the full capabilities of two cloud services.

What is most valuable?

The application services are the most valuable in Microsoft Azure. I'm not using them directly but I am using the function and the web applications. I don't need to pay a lot for the maintenance. I do not need to have a DevOps employee. 

I am familiar with Google, and everything I was doing was in Google. I had to control my back proxies and do my own configuration files. With Microsoft Azure, it is all easy.

What needs improvement?

The documentation can be outdated and is not as clear in Microsoft Azure as it is in AWS or Google.

For how long have I used the solution?

I have been using Microsoft Azure for approximately four years.

What do I think about the stability of the solution?

The solution is stable. 

It's easy to monitor, there's no problem with the code in their development. We had some stability issues, it was not the fault of Microsoft Azure, but it was the mistakes of the developers. It was easy to monitor it in Azure.

What do I think about the scalability of the solution?

Microsoft Azure is highly scalable.

On only one web application I created with one service plan I can connect 10  projects. Imagine one machine can run 10 projects at the same time because whatever the project has more requests or demands, it will scale its machines and auto-scale down. This is why it makes it affordable. I can control which project is demanding more computing power or storage power.

We have approximately 50 people using this solution in my organization. It is mainly back and front developers.

We are drastically increasing our usage because last year we were running 13 projects, and now 19 projects. In 2022 we are trying to double our team.

How are customer service and support?

The support could improve. For example, Python is needed for Microsoft Azure,  and the lack of documentation for the community is a problem. If you are a Python developer Microsoft Azure released an update to Python at the end of May 2021. Theoretically, I can use it with Python, but if I have a problem I need to call a Microsoft engineer to solve it. It takes some time. However, I did receive very good support from the Microsoft engineers to make my system production-ready, but language support for Python and other languages is coming late.

Which solution did I use previously and why did I switch?

I have used other solutions, such as Google and AWS.

When comparing these solutions to Microsoft Azure, AWS has better documentation, Google's cognitive services, and predictions give better results, and Microsoft Azure has the best UI. If you want to reach the database of Google, there is no such SQL manager UI. Microsoft Azure UI is easy to use and has great tools.

How was the initial setup?

The deployment's easy and the pipelines are easy from the Azure DevOps, everything is integrated and it has good security. The overall setup is extremely easy.

What about the implementation team?

We have a team in London that is maintaining the solution. We have 450 backend developers at this site and approximately five people are looking after all the maintenance and admin roles. We have database and developers administrators that are giving access to the people for the production maintenance. 

What other advice do I have?

I am very happy with the solution.

Thanks to the training I have received from Microsoft Azure, which cost £60,000, I'm up-skilling all my team for the certification, databases, and machine learning tool. Every month I'm receiving approximately £1,000 from the training credit for the up-skilling.

It is simple to start with Microsoft Azure if you know the application life cycle. You can try so many things without any cost because of the serverless system. You will not be charged for any request at the beginning. For example, you are creating a function application in Azure the first 10,000 requests are free. It is great because you can anyone a developer to test anything.

They're not using very heavy machine learning systems, the system is generally cheap. For example, they are giving a free month trial and a developer can't finish it personally if they do not use a large computing machine.

At the moment they are adding new features faster than I expected. For example, they have Python support but five years ago there wasn't any Python support. They were slow at the beginning but now it updates very quickly. For example, the community services for the low code, no code power platforms, and the power platforms.

I spoke to my developers, machine learning engineer, data engineer, and data scientists and told them please use the auto ML or the community services better. As a London business user site team, we can create all the virtual agents and AI builders with the no code platform for the machine learning models for the power applications. The auto ML is very powerful and you don't need to be an expert in machine learning.

I rate Microsoft Azure a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Karthikeyan Sivasamy
Architect at a tech company with 201-500 employees
Vendor
Top 5Leaderboard
A easy initial setup with good dashboards and good documentation
Pros and Cons
  • "We don't run into any issues with bugs or glitches."
  • "The UX and UI could be improved on the AWS console."

What is our primary use case?

Lately, I've been using AWS Transcribe for transcriptions. I do have some videos that are a client requirement that convert meetings and videos into audio so that audio can be used as an input factor of the transcript can get transcribed.

What is most valuable?

AWS Transcribe is the most useful feature for us right now. It allows us to easily transcribe meetings and videos.

Overall, the solution has been very useful.

We don't run into any issues with bugs or glitches.

The customization is good.

We haven't had any security issues.

The solution offers very nice dashboards.

The initial setup is very easy. They offer good documentation, which helps the process along.

What needs improvement?

Currently, I can't think of any features that are lacking. It does everything we need it to right now.

The UX and UI could be improved on the AWS console.

For how long have I used the solution?

I've been using the solution for quite a long time. I started with it three years ago, now I think it's been more than two or three years at this point.

What do I think about the stability of the solution?

The solution is quite stable. I haven't had issues with bugs or glitches. It seems to be reliable.

What do I think about the scalability of the solution?

I pretty much just use the solution for my own personal learning only. I'm currently working on ten projects. There is also a client that I'm working with. They will be buying their own AWS console and they'll be using it. I might just scale them out with it. 

Therefore, I haven't tried scaling yet. I may be trying to scale in a month or so.

I do plan to increase usage and take on more projects in the future.

How are customer service and technical support?

I really haven't dealt too much with technical support. Mostly, I've been able to use their existing documentation to get the help I need if I run into any issues.

How was the initial setup?

The initial setup is not complex. We found the implementation to be very straightforward and simple.

The product has very good documentation which I was able to access. It's on AWS and it helps us with aspects of the setup and troubleshooting.

The solution requires very little maintenance.

What about the implementation team?

I handled the implementation myself. I didn't need the assistance of a reseller or consultant.

What's my experience with pricing, setup cost, and licensing?

I looked into various cloud services, and I found the pricing to be all pretty much the same AWS is pretty standard industry pricing.

Which other solutions did I evaluate?

I did look at Googe and Azure before ultimately choosing AWS which seemed to fit my requirements a bit better.

What other advice do I have?

I'm an AWS partner.

I'm using the latest version of the solution at this time.

I just come to our AWS console and I can look for new releases. I do some quick demo's and I try to understand what the releases are all about. I might keep findings for two or three months.

I'd recommend the solution to others. Their technology is top-notch.

I'd rate the solution at an eight out of ten. Although when I first started using it, I wasn't the biggest fan, I've found it's met all of my requirements nicely.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Responsible for SAP at a pharma/biotech company with 51-200 employees
Real User
Stable with good CPS and project management capabilities
Pros and Cons
  • "It's suitable for various sizes of companies. I have used it with big companies and with small ones as well."
  • "The solution requires more flexibility overall."

What is our primary use case?

We primarily use the solution for ERP purposes. We cover finance, research and development, program management, and HR.

What is most valuable?

At the moment the most valuable aspects of the solution are the project management and finance features. 

The CPS is very good.

It's suitable for various sizes of companies. I have used it with big companies and with small ones as well. 

The BI design is simple compared to other SAP products.

What needs improvement?

For our organization, the price is the main downside. They should work to reduce the cost. This specifically affects small companies who would like to use it.

The solution should work to simplify its offering to make it more consumable for users, especially new users.

The solution requires more flexibility overall.

I understand that in the future, they will be offering open source ERP, which will be quite useful.

For how long have I used the solution?

I have been using SAP for 25 years now.

What do I think about the stability of the solution?

The stability is quite good. There are always bugs and issues to resolve, but in terms of impacting the business, I haven't noticed much.

What do I think about the scalability of the solution?

We have about 300 people using the solution currently. Starting from where we did, at 100 users, all the way up to 300 users, we haven't scaled much. If a company scales up to 5,000 I don't know what will happen. We haven't tried to make that jump.

The BI design is used every day. The cloud platform is used for the special developments we have, so we use it often as well.

How are customer service and technical support?

We've been in touch with technical support. They are pretty good. I'd rate them 3.5 out of five. They aren't perfect, and could be improved, but overall they are okay.

Which solution did I use previously and why did I switch?

We have previously used different solutions. We've used Microsoft products where they create more capabilities more frequently, and we've used Google's platform. Google is similar to SAP in that it's more scalable and easy to consume. We've also used Oracle, which is very similar.

How was the initial setup?

In comparison to other SAP offerings, the solution is quite simple. There is no technical installation so you just consume it readily. However, the business configuration can take up to a year depending on a company's complexity. In our case, it took seven months.

In terms of maintenance, the work is done by SAP, so it's a real low-maintenance solution for clients. For the responsibilities that the customer has to perform on their side, however, they might need one person. 

What about the implementation team?

There were many teams involved in the implementation, including program management services and SAP partners. We didn't completely handle the installation ourselves.

What other advice do I have?

We're SAP customers.

We're using the latest version of the solution.

I'd advise other companies to do an assessment with their internal employees or internal functional heads before jumping into any solution. It shouldn't be just one person doing the assessment. They should all do it together and select the product collectively.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Trina Shih
Solution Manager at Supermicro Computer
Real User
Top 10
Stable with an easy set-up and pretty good GUI
Pros and Cons
  • "The initial setup is easy."
  • "Technical support could be a bit better."

What is most valuable?

The Kubernetes are the most valuable aspect of the solution. 

The GUI on it is great. The customer likes OpenShift because of that. In North America, if you are not on Google, you will typically choose Red Hat. In Europe, that's another story. In any case, a lot of people will select Kubernetes. 

The initial setup is easy.

The system is largely stable.

What needs improvement?

I more like a traditional Kubernetes compared with OpenShift. There's some function call or some commands that only work on the Red Hat systems. There needs to be more integration across systems. On Red Hat, some functions are polarized.

The performance could be better. It's a bit slow right now.

The solution is a paid service. It's not free.

The solution isn't very straightforward for end-users.

Technical support could be a bit better.

For how long have I used the solution?

I've been using the solution for more than two years at this point.

What do I think about the stability of the solution?

The stability of the solution is good. There aren't bugs. It's reliable. It doesn't crash or freeze.

What do I think about the scalability of the solution?

The Kubernates scale well, more so that Open Shift. We have just one data center, which is maybe less than 1,000 machines.

We have less than 2,000 people in the company using the solution. Most people in the company either use it or indirectly benefit from it.

How are customer service and technical support?

We barely have any interactions with technical support. In the past seven years, we may have only contacted them five times. We might ask for help if there's a bug in the program. That happens very rarely however as the solution is quite stable.

Typically their response is fair. Sometimes they help and sometimes they don't.

How was the initial setup?

I found the initial setup to be very straightforward. It's not complex.

It only takes a few hours to deploy the solution. If you are familiar with it, it's pretty fast. However, if you are new to the solution, it may take a few days. That's normal, however.

What's my experience with pricing, setup cost, and licensing?

The pricing should be less expensive.

I'm not sure of the exact pricing as it's not a part of the solution I deal with.

What other advice do I have?

I'd warn companies that they need to be of a certain size in order to consider this as a viable solution. It's much more suited to larger organizations.

I'd rate the solution eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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