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Hillstone E-Series Alternatives and Competitors

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Read reviews of Hillstone E-Series alternatives and competitors

Rieshananth Thambiaiyah
Product Manager at a tech services company with 11-50 employees
Reseller
Simple installation, good technical support, but simplified pricing model needed

For how long have I used the solution?

I have been using Hillstone E-Series within the past 12 months.

How are customer service and technical support?

We have been satisfied with the technical support for small and medium scale clients but we have not seen the support quality for the needs of enterprise organizations.

How was the initial setup?

The installation is easy, we have not had any complaints from our customers.

What's my experience with pricing, setup cost, and licensing?

The licensing model is very complex with many subcategories of licenses you can purchase. They could make it more simplified for customers to understand.

Which other solutions did I evaluate?

I have evaluated other solutions, such as Palo Alto and Check Point.

What other advice do I have?

I…

For how long have I used the solution?

I have been using Hillstone E-Series within the past 12 months.

How are customer service and technical support?

We have been satisfied with the technical support for small and medium scale clients but we have not seen the support quality for the needs of enterprise organizations.

How was the initial setup?

The installation is easy, we have not had any complaints from our customers.

What's my experience with pricing, setup cost, and licensing?

The licensing model is very complex with many subcategories of licenses you can purchase. They could make it more simplified for customers to understand.

Which other solutions did I evaluate?

I have evaluated other solutions, such as Palo Alto and Check Point.

What other advice do I have?

I rate Hillstone E-Series a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
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Get our free report covering Fortinet, Hillstone Networks, Sophos, and other competitors of Hillstone E-Series. Updated: November 2021.
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