Hitachi Virtual Storage Platform F Series Room for Improvement
Compared to others, Hitachi products are more complex and not user-friendly. The interface should be simplified and made easier to use. For instance, the EMC Unity series is easier to manage.
In the next release of this solution, it should support NVMe.
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Engineer at Secretaria de Educacion del Gobierno del Estado de Mexico
For the support windows to work, maybe they have to upgrade the firmware of the VSP. They changed the hardware or the disk. I don't know if it was the port blade they changed or a VM for a memory cache. Also, replacing the old target with the processor target would be fine. The old equipment is very easy to manage, and I don't have any bad commentary.View full review »
Hitachi should launch some small machines in Brazil. The smallest machine here in Brazil is VSP 350, which can be quite big for some of the customers. In China, Hitachi has small models of this equipment, but those models are not available in our region.
Its pricing is a big issue for us. We are resellers, and we face some competition from other vendors. Hitachi doesn't always have a good position in terms of the price. Its user interface is also not as good as some of the other competitors, and it can be improved.View full review »
Team Manager at a tech services company with 1,001-5,000 employees
They need to focus on a single UI, then the multiple components.
They should look at the cost because there are other vendors who offer the same cost with more features.
I would like to see the UI flexibility improved, as most of the vendors are providing a better UI.View full review »
Chief System Engineer at a media company with 501-1,000 employees
I think the management should be improved, because it is not very user-friendly at all. I also think the support could be better - at least for mid-range users. I think historically Hitachi systems are made for really big organizations like banks or insurance companies. Usually those companies have dedicated personnel dealing with the storage. And because they're very valuable clients, their support contracts are much more tailored to their businesses. Since this program is more aimed towards smaller companies, they don't have support solutions for mid-range companies.
I also think that their management is not very user-friendly. If this wasn't the case, more support wouldn't be necessary. It's a very reliable system, but the whole management user interface is very unfriendly. I know they're aware of that. They have a lot of data of management solutions, but none of them yet have reached sovereignty yet.View full review »
Technical Consultant at a wholesaler/distributor with 5,001-10,000 employees
The user interface should be made simpler because it is difficult to manage.
Technical support needs to be improved.
Lowering the price of this solution would be an improvement.View full review »