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CC
Solution Architech at a consultancy with 51-200 employees
Real User
A storage solution with a useful team provisioning feature, but cloud integration could be better

Pros and Cons

  • "I like that 3PAR can remake the disk online. That's one of the best features because when we first started, that was the best. The team provisioning feature was also a good one. Those features are the best for me, provisioning and online optimization, and the tier you can have for storage."
  • "Cloud integration could be better. They can also add an NVMe to port to that. I would like to see NVMe in the next release. That's the future or the near future for storage. That will give us a real high throughput and some performance."

What is our primary use case?

We use it mostly for databases and file share. 

What is most valuable?

I like that 3PAR can remake the disk online. That's one of the best features because when we first started, that was the best. The team provisioning feature was also a good one. Those features are the best for me, provisioning and online optimization, and the tier you can have for storage.

What needs improvement?

Cloud integration could be better. They can also add an NVMe to port to that. I would like to see NVMe in the next release. That's the future or the near future for storage. That will give us a real high throughput and some performance.

For how long have I used the solution?

I have been working with HPE 3PAR StoreServ for about ten years or since the beginning when the product was in the market.

What do I think about the stability of the solution?

It's quite stable. The only problem that I have found with this product is when you are missing storage space. When you lack storage space, and the disk is full is when you have most of the problems with this product. But if you don't have these issues, you'll almost never have a problem with it.

What do I think about the scalability of the solution?

Scalability could be better. I think it's getting short right now, and another product has more scalability. This product, I think, is medium if that's acceptable. I don't know how to measure it.

How are customer service and technical support?

I think it's excellent. I actually think they are very good.

How was the initial setup?

The initial setup is easy. It takes between two to four hours to upload the functions.

What's my experience with pricing, setup cost, and licensing?

It's a good price.

What other advice do I have?

If you want to run this solution, I would say that this product is mostly dying from my point of view. If you're my customer, I would recommend not to buy a 3PAR because there are a lot of new products. I would recommend Nimble, depending on the size, or a Primera if they need a really big solution. 

On a scale from one to ten, I would give HPE 3PAR StoreServ a seven.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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PS
IT Infrastructure and Operational Lead at a consumer goods company with 201-500 employees
Real User
Top 20
Stable storage for hosting our on-premises databases, but it is complex to manage

Pros and Cons

  • "This product is stable, aside from the performance problems we had."
  • "I would like to see an automatic re-balancing system or functionality for adaptive optimization."

What is our primary use case?

We use the 3PAR to host our SQL Database and Oracle Database. We also use it for VMware and vCenter.

What is most valuable?

We do not manage this product ourselves, so we are not familiar with all of the features that it has.

What needs improvement?

We had an issue a few months ago where we experienced a degradation in performance.

Every time you scale by adding more capacity, you need to pay for re-balancing services that cannot be performed in-house.

I would like to see an automatic re-balancing system or functionality for adaptive optimization.

For how long have I used the solution?

We have been using HPE 3PAR StoreServ for almost five years.

What do I think about the stability of the solution?

This product is stable, aside from the performance problems we had.

What do I think about the scalability of the solution?

We have added capacity to this solution between four and six times. Each time we did, we had to purchase services for re-balancing. It has to be done by a 3PAR engineer, rather than by our staff. It's a complex process. With some other products, you can just add a new disk to increase capacity, and you don't need to perform re-balancing.

There are three of us in the company who uses it.

Which solution did I use previously and why did I switch?

For development, we have an IBM DS5000 storage system.

As it is for development, I cannot compare the two solutions. Our 3PAR is adapted for production.

How was the initial setup?

The initial setup is complex because it needs a special engineer from HPE to take care of the setup and load balancing.

What about the implementation team?

Our equipment is managed by a holding company. I request the load and capacity, and they configure it for me.

What's my experience with pricing, setup cost, and licensing?

This is not an expensive product but every time you add capacity to it, you need to pay for re-balancing.

What other advice do I have?

This is a product that I do not recommend because it is too difficult for people to manage, and it should also be a little bit cheaper.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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SR
Sr. Manager - IT Systems at a transportation company with 501-1,000 employees
Real User
Top 5Leaderboard
Flexible and convenient with good integration capabilities

Pros and Cons

  • "The solution is easy to install."
  • "While the stability is pretty good, it could always be improved upon."

What is most valuable?

It's a very convenient product. I find it easy to use.

It's very flexible in terms of management.

It's an enterprise tool.

The integration is good. We've integrated it with other UNIX platforms and Windows platforms.

The solution is easy to install.

The pricing is okay.

What needs improvement?

I'm not sure how good the security is. 

While the stability is pretty good, it could always be improved upon. 

For how long have I used the solution?

I've been using the solution for almost four years at this point. I've used it for a while. 

What do I think about the stability of the solution?

The solution has been very stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

What do I think about the scalability of the solution?

The solution is scalable and a company can expand it if they want to. 

We only have 100 people that actually use the solution. 

How are customer service and technical support?

The support on offer is very good. We don't have any issues with them. They are helpful and responsive and we are satisfied with the support we get when we need it. 

Which solution did I use previously and why did I switch?

We did use Hitachi last year.

How was the initial setup?

The initial setup is not overly difficult or complex. it's pretty simple and straightforward. 

The deployment is fast and within a day you can have everything up and running. 

We have engineers available that can assist with deployment and maintenance. 

What about the implementation team?

We had support from HPE directly. They assisted us in the implementation. 

What's my experience with pricing, setup cost, and licensing?

We're using it as a SaaS. The pricing is reasonable. It's not cheap, however, I don't consider it to be overpriced. 

We have an annual support contract. It will contain a certain percentage of the storage cost.

What other advice do I have?

I'd rate the solution at a nine out of ten. I've been pretty happy with its capabilities. 

I'd recommend the solution to other users and organizations. 

We don't have plans to leave this solution any time soon. We'll likely have it for the next two to three years. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Tomas Stasek
Head of IT Department at Sonepar
Real User
Top 20
High performance, proactive support, and we have had no problems with stability

Pros and Cons

  • "If there is a problem then the HPE facility will detect it and immediately contact me."
  • "The price is a little bit high."

What is our primary use case?

We use this product for our server storage. Our systems are primarily used for ERP.

What is most valuable?

The most valuable feature is the proactive technical support. If there is a problem then the HPE facility will detect it and immediately contact me.

It achieves very high performance.

What needs improvement?

The price is a little bit high.

For how long have I used the solution?

We have been using the HPE 3PAR StoreServ for the past five months.

What do I think about the stability of the solution?

In terms of stability, our experience has only been good. We have not had any problems in five months.

What do I think about the scalability of the solution?

I think that its scalability is good. You can have up to eight storage units and you can vary the storage rate. For example, we need quick database storage so we rate that high, compared to some other applications of lower importance.

Which solution did I use previously and why did I switch?

Prior to this, we used the HPE3PAR StorServ 7200 series. With that version, sometimes the hard drive was broken. It's not about storage, but rather, it is about how the hard drive operates.

How was the initial setup?

The deployment took about two weeks to complete.

What about the implementation team?

One of the HPE partners deployed this solution for us.

What's my experience with pricing, setup cost, and licensing?

We paid for five years of support when we purchased the product.

Which other solutions did I evaluate?

We evaluated a solution based on NetApp and ultimately, we decided to implement HPE.

What other advice do I have?

There is a storage replication feature that I think is nice, although we don't use it right now.

For us, this product is a very good, full-flash storage. The suitability of this product depends on the organization. It comes down to a combination of the performance and the price.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
TM
Systems Engineer at a educational organization with 11-50 employees
Real User
Top 5Leaderboard
Data storage, LANs and virtual volumes are very well managed

Pros and Cons

  • "The intelligence around the solution is good."
  • "Scalability and management could be improved."

What is our primary use case?

We use the solution for multiple business applications, with SharePoint, our internal management system and Exchange 2016. We are customers of HPE 3PAR and I'm a system engineer.

What is most valuable?

I think the main thing of value to me is the intelligence around the solution and how data is taken care of on the storage side of things, with your LANs and your virtual volumes and how it sort of manages everything else.

What needs improvement?

The scalability could be improved plus management. Currently, you can only identify what's connected to it through the system names and the like and it would be helpful to have an overview of everything that comes to it. It's easy to upsize but you can't downsize.

For how long have I used the solution?

We've been using this solution for about seven years. 

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

The product used to be very scalable but its end of life will be in about a year so there's no point to upgrade or enhance it. 

How are customer service and technical support?

The support is quite good and we'll continue to use this product.

How was the initial setup?

The initial setup is complex, it requires you to do your volumes, fibre channel volume from the switch and the same connection from the storage. You also need to make sure you've created warning profiles. I don't recall how long the primary setup took, but the secondary one took us four to six hours to get it going. We used a consultant and we have 1,200 users.
We have about six people involved in maintenance, they are admins.

What other advice do I have?

The product is at end of life so although we'll continue to use it, I wouldn't recommend it. 

I rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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JM
CCO at a construction company with 11-50 employees
Real User
Top 5
A tier-1 storage system that offers rapid and automated provisioning

Pros and Cons

  • "The features which are most valuable are the availability of the system and the management."
  • "We do see room for improvement, especially in regard to expanding the defined storage areas."

What is our primary use case?

This solution hosts our core banking system. Mostly everyone in the bank uses it — about 1,000 users.

What is most valuable?

The features which are most valuable are the availability of the system and the management.

What needs improvement?

We do see room for improvement, especially in regard to expanding the defined storage areas.

The alerting system could also be improved. If there are issues with the system, it's supposed to send emails and SMS alerts — this could be improved.

For how long have I used the solution?

I have been using this product since 2017 — about five years.

What do I think about the stability of the solution?

It's very stable. It has never broken down.

What do I think about the scalability of the solution?

It's scalable. Only now it has reached end-of-life.

How are customer service and technical support?

The technical support is very good.

Which solution did I use previously and why did I switch?

We were working with an HPE storage called HPE EVA. We switched over to HPE 3PAR StoreServ because EVA's technology was end-of-life.

How was the initial setup?

The initial setup was complex because we didn't have experience with it. 

What about the implementation team?

We had a consultant set it up for us. It took about a month.

What's my experience with pricing, setup cost, and licensing?

This solution is expensive. We pay every year for support. It's a lump sum because we pay for data center support services, and everything is included in one. 

Which other solutions did I evaluate?

Currently, we're looking at HPE Primera and Nimble Storage

What other advice do I have?

It's a very good system, especially the All-Flash system. That's quite good. The only downside is the price — otherwise, the product is perfect. Overall, on a scale from one to ten, I would give this solution a rating of eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Helder Valente
Infrastructure and Networks at a financial services firm with 10,001+ employees
Real User
Top 5Leaderboard
Flexible, stable, scalable, no licensing fees, and good support

Pros and Cons

  • "It works well and we don't have any issues with this solution."
  • "I would like to see more storage, a better interface, and to move from mechanical disks."

What is our primary use case?

We use this solution for everything. We have server files and we have SQL's.

What is most valuable?

It's a flexible solution.

What needs improvement?

Currently, we are finishing the possible quotation to upgrade the 3PAR we have here in Portugal. 

It's a case of obsolescence. Since we have had the machine for four years we must remove the old one to put in the new one.

I would like to see more storage, a better interface, and to move from mechanical disks.

For how long have I used the solution?

I have been using this solution for four years.

We have had the solution for four years and the software has been updated.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

This is a scalable product. We have approximately 1,000 users in our organization.

We are considering the possibility of a move to Primera or PowerMax.

How are customer service and technical support?

We have contacted technical support and it's pretty good.

Which solution did I use previously and why did I switch?

We purchased VMAX three years ago.

We also used the NetApp Series but decided to go with 3PAR.

How was the initial setup?

The initial setup is straightforward with the help of the technicians from the company.

The deployment was completed in one week.

What about the implementation team?

We had help from a consulting integration company for the deployment.

We also have a production team of 34 admins and engineers to deploy and maintain this solution.

What's my experience with pricing, setup cost, and licensing?

We don't pay for any licensing fees.

What other advice do I have?

We would recommend this solution to others.

It works well and we don't have any issues with it.

I would rate HPE 3PAR StoreServ a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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VK
Data Feeding at a computer software company with 1-10 employees
Real User
Top 20
Robust, feature-rich, straightforward to set up, and the support is good

Pros and Cons

  • "This is a very robust product and it offers everything that we are looking for."
  • "There is a slight difference between what we expected and what was delivered."

What is our primary use case?

We use this product as our primary storage. 

We are in the manufacturing industry and we use the HPE 3PAR StoreServ to store our company data and then we can retrieve it as required.

What is most valuable?

All of the features this storage product has, work well.

This is a very robust product and it offers everything that we are looking for.

What needs improvement?

There is a slight difference between what we expected and what was delivered.

For how long have I used the solution?

I have been working with HPE 3PAR StoreServ for the past three years.

What do I think about the stability of the solution?

This is a very stable storage solution and we plan to continue using it.

What do I think about the scalability of the solution?

This product is scalable and we have more than 100 users. We are planning to increase the amount of storage space.

How are customer service and technical support?

We are satisfied with the HP Enterprise technical support.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

HPE installed it for us and we did not hire a third-party consultant to assist with it.

What's my experience with pricing, setup cost, and licensing?

This product is a little bit costly, although this is because it is a high-quality product.

There was a one-time cost when we procured this product and there are no monthly or yearly licensing fees.

Which other solutions did I evaluate?

We purchased this solution with an open tender and we invited several vendors to present their products.

What other advice do I have?

In general, this product works well. That said, it is not perfect because there is always a difference between what we expect and what is delivered. There has to be a gap.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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