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HPE Primera OverviewUNIXBusinessApplication

HPE Primera is #8 ranked solution in best All-Flash Storage Arrays. IT Central Station users give HPE Primera an average rating of 10 out of 10. HPE Primera is most commonly compared to HPE Nimble Storage:HPE Primera vs HPE Nimble Storage. The top industry researching this solution are professionals from a comms service provider, accounting for 26% of all views.
What is HPE Primera?

HPE introduces HPE Primera, a new storage platform designed to deliver superior simplicity, availability, and performance for mission-critical applications
HPE Primera advances the HPE Intelligent Data Platform, a portfolio of products and solutions designed to help customers transition from delivering storage to unlocking business value with intelligent data

HPE Primera was previously known as Primera.

HPE Primera Buyer's Guide

Download the HPE Primera Buyer's Guide including reviews and more. Updated: November 2021

HPE Primera Video

Pricing Advice

What users are saying about HPE Primera pricing:
  • "The price to capacity ratio is good."
  • "From what I see, this is competitively-priced and HPE are doing their best to stay competitive."
  • "The price of this solution is good for medium-sized and large businesses."
  • "It is basically in the mid-range of the price. It is not cheaper than Hitachi, but it is cheaper than Pure Storage. There are no additional costs. Everything was taken care of in the price."
  • "Licensing fees are billed on a yearly basis and the cost of GreenLake service is included."

HPE Primera Reviews

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Irakli Jojua
Head of IT Infrastructure Solutions at a tech services company with 51-200 employees
Real User
Top 5
Artificial intelligence is good for technical work required to move from manual interactive to automatic

Pros and Cons

  • "The features that I have found most valuable are the artificial intelligence for the storage inside of the software and firmware because customers do not like functionalities which require manual interruption."
  • "There really isn't any aspect of the solution that needs improvement for the customer other than its price."

What is our primary use case?

The Primary use case for HPE Primera is moving and storing high performance databases and core infrastructure, virtual machines, SQL databases, et cetera...

This is an on-premises solution because right now it is not popular among customers to use hybrid or cloud solutions in the Georgian Republic. Today, it is not common to move compute and storage sources onto the cloud. I don't know what happens in other regions like Europe, but in the Georgia Republic it is not popular.

What is most valuable?

The features that I have found most valuable are the artificial intelligence for the storage inside of the software and firmware because customers do not like functionalities that require manual interruption. This feature is very good for the technical work required to move from manual interactive to automatic, because when solutions provide suggestions, improvements, or notifications, and you can click them automatically, this is a good solution.

What needs improvement?

There really isn't any aspect of the solution that needs improvement for the customer other than its price.

It is a very good solution, but the Georgia Republic is a very small country and customers in both the government public sector and in the private sector do not have money to purchase enterprise or high performance solutions. They are looking at mid-range or mid-class solutions.

I can say that they need to simplify the solution. In SimpliVity, they need a lot of integration with virtualization technologies. For example, putting some add-ons or plugins in vCenter. vCenter is a management software of VMware virtualization. 

Secondly, it would be better if they cold simplify the deployment of Primera. Thirdly, if you have already purchased Primera and you need to scale your infrastructure and you are thinking of buying more hardware disks, you will need to purchase the Rebalance Service from HP Enterprise. They need to improve that methodology.

The customers need solutions that do not require a lot of administrative tasks.

For how long have I used the solution?

I have been selling HPE Primera for approximately one year.

What do I think about the stability of the solution?

In terms of stability, it works without any issue. Primera is a new generation of HP Enterprise 3PAR version, whereas 10 years ago it was HANA. 3PAR generation works very, very well without any issues, without any problems.

What do I think about the scalability of the solution?

Regarding HPE Primera's scalability, if we are talking about the high-end versions, we can scale it up without any issue. It depends on the scalability of the customer.

How are customer service and technical support?

First of all, it depends which support model the customer purchases. If they are buying a foundation care with its low level of support, then you need to create a case manually and you need to write and contact customer service. If you are buying the Proactive Care Service, the guys from the customer service and support are very, very good. With Proactive Care Service, they contact you when you need to upgrade your firmware, etc... At all time HP Enterprise support works very, very well with Dell.

How was the initial setup?

The initial installation, setup, and deployment were simple for Primera, versus other hyper-converged infrastructure.

HP Enterprise, simply with your Dell Technologies VxRail and HCI solutions, has done its job very well job, because you can deploy and start up your services and your new infrastructure in one or two days. One day for checking the specs and one day for deploying the whole infrastructure. This is because the solution is inside of the solution. Meaning the virtualization is already pre-installed, and they have already done the job.

Each customer is looking for high-end solutions. They may decide to purchase the Primera solution partly because of its installation and deployment. If it takes two days as is the case for HCI and three days in the case of Primera, there is no problem for the customer. It depends on the customer and their mindset.

What about the implementation team?

We sell the products and we are doing the installation, deployment, integrations, and all the servicing.

We are also responsible for the maintenance of the product.

What's my experience with pricing, setup cost, and licensing?

With HPE Primera there is no additional cost, but it depends what configuration we are talking about. If we are excluding support, it is very expensive. There is no showstopper for prices, just support or service. We are a Platinum Partner of HP Enterprise so we give quotes and configure HP Enterprise solutions. I don't know what happens in the US market, but in Georgia it is very expensive.

It is expensive if compared with Dell Technology.

Which other solutions did I evaluate?

In the Georgian Republic there was an opportunity to sell Primera, but there was a battle between Dell Technologies and HPE Primera. Dell Technologies Unity Series won because of their low prices. Although their were no problems regarding their technical requirements,  Dell won it with prices. This is because Primera is very expensive, but it's a very good solution for customers.

In terms of HP Primera versus, for example, Dell Technologies' Unity, the advantage of Primera is that inside their operating system, inside its firmware, they have already deployed a network storage cluster functionality and application functionality. In Dell Technologies, if we are talking about their Unity solutions, they only have a replication functionality and you must buy additional hardware. Only then can you deploy the storage cluster configuration. So this is an advantage for Primera.

What other advice do I have?

The Primera product line has small and mid-size versions for mid-range customers, and they also have a high-end version. It depends on the customer.

In the Georgia Republic customers do have very critical data, and they must store that very critical information in a storage solution that has high availability. By availability, I mean that the hardware works very well and there are no issues with the software or the hardware. That is the reason why we are selling Primera.

Overall, Primera gives high performance.

On a scale of one to ten, I would rate HPE Primera a 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
SM
Principal Consultant at a consultancy with 1-10 employees
Real User
Top 5
Easy to deploy, performs well, and the cost-per-capacity is good

Pros and Cons

  • "One of the most valuable features is the ease of deployment."
  • "On the hardware side, you should have the ability to expand capacity to larger numbers."

What is our primary use case?

This product is used for all of the backend, core storage infrastructure. We migrated from spinning-disk, so it has the same type of workloads. It is 80% virtual machines, and then file services, and database workloads.

What is most valuable?

One of the most valuable features is the ease of deployment.

Integration with the compute capacity is good, as this is just the storage component.

Orchestration and management are good.

The performance and capacity-based costs are also good.

Another advantage is that HPE sells everything. This includes all of the capabilities of the hardware, like replication, snapshot, and other specific features. They are all included from the get-go, as opposed to everything being separate and in another budget. When you buy it, you can do whatever you have to be able to do with it out of the box.

What needs improvement?

On the software side, in terms of integration, everything gets aligned with the software-defined data center concept, which means that everything needs to be done programmatically. There is room for improvement in this regard.

On the hardware side, you should have the ability to expand capacity to larger numbers.

I would like to have the ability to do direct file services. This is a block-based solution, so if you need to do file services with it, you need to put servers around it.

From the controller side, if we could have NAS capabilities then that would be great.

For how long have I used the solution?

Between Primara and it's predecessor, 3PAR, I have used this product for about five years.

What do I think about the stability of the solution?

This is a rock-solid product.

What do I think about the scalability of the solution?

This is the product that is running the data centers for the shop, so everybody in the organization will be affected one way or another by what is there. Currently, we have 6,000 people.

How are customer service and technical support?

The technical support is very well organized. There is a feature called Home, where the hardware calls to their NOC and reports and alerts or events. Then they have a pretty standard protocol to call back. They're quite insistent; they'll send you emails and if you don't acknowledge then they start calling.

The mechanics of the support is very well put in place. 

Which solution did I use previously and why did I switch?

We use the HPE 3PAR in addition to Primera.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

Professional Services installation is embedded in the cost. The setup can be done by the customer but it's a pretty sophisticated solution, so we use the vendor Professional Services. It was not a third-party on top of the cost. Rather, it was included in the options that we chose.

What's my experience with pricing, setup cost, and licensing?

The price to capacity ratio is good.

Which other solutions did I evaluate?

We had a selection process with all the major vendors, and we ended up with this solution in part because of stability. One of the primary reasons we selected it is because we can buy storage and compute from the same vendor and everything gets optimized. Obviously, everything is designed to work with one another.

What other advice do I have?

I will definitely recommend this product. I'd say that anybody looking to implement it should do their cost analysis very carefully. There's a multitude of solutions, but some of them are more software-oriented. The math can become fuzzy, but once they figure out the financial aspect of it, I think from a purely technical perspective, I highly recommend it.

In terms of quality for block storage, it is one of the best on the planet, if not the best, in my view. If they had block storage, NAS, and iSCSI out of the box then I could rate it as perfect.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Learn what your peers think about HPE Primera. Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
554,586 professionals have used our research since 2012.
SM
Principal Consultant at a consultancy with 1-10 employees
Real User
Top 5
Reliable, easy to set up and deploy, with quality block storage and well organized support

Pros and Cons

  • "All of the capabilities of the hardware such as replication, snapshot, and the specific features are all included from the start as opposed to being on another license."
  • "On the controller side, I would like to see NAS capabilities."

What is our primary use case?

The primary use case is for all of the backend, the core storage infrastructure at this point.

It's the migration from spinning disk, it has all types of workloads. 80% are virtual machines, file services, and database workloads.

What is most valuable?

The most valuable feature is the ease of deployment. 

The integration with the compute capacity because this is just the storage side.

The orchestrations and management, and the performance and cost per capacity.

Another advantage is that HPE sells everything. All of the capabilities of the hardware such as replication, snapshot, and the specific features are all included from the start as opposed to being on another license.

When you buy it, you can do whatever you have to, to be able to do with it out of the box.

What needs improvement?

On the software end, in regards to the integration, everything gets aligned with the software-defined data center concept. Which means that everything needs to be done for software and programmatically. 

This is an area that needs improvement as well as on the hardware end, the ability to expand capacity to larger numbers.

In the next release, I would like the ability to do direct file services. This is a block-based solution, if you need to do file servers, you have to put servers around it.

On the controller side, I would like to see NAS capabilities. That would be helpful.

For how long have I used the solution?

There are two lines, and they are evolving into one another. Primera is just a word, it was called 3PAR before that. I have worked with both.

Between the two lines, I have worked with these solutions for five years.

There are multiple components, there are many different versions. The software has versions and the hardware has versions. We are using the latest version, the latest incarnation.

What do I think about the stability of the solution?

It's a stable solution, it's rock solid.

What do I think about the scalability of the solution?

This is running the data centers for the shop. Everybody in the organization will be affected one way or another by what is there. We have 6000 people in our organization.

How are customer service and technical support?

Tell us about your experience with customer service/technical support.

Technical support is very well organized. There is a feature called Home. The hardware calls their NOC center and reports any alerts or events. Then they have a standard ideal protocol to call back. They are quite insistent, they send you emails if you don't acknowledge and they start calling.

The mechanics of the support is very well put in place.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

Professional services are embedded. It can be done by the customer but it's a pretty sophisticated solution. We need to use vendor professional services.

It was not a third-party in addition to the cost, it was included.

The hardware came with installation services. We decided to go with it.

What other advice do I have?

Stability is one of the reasons we chose this solution, and that we could buy storage and computer from the same vendor to optimize everything. It's designed to work with one another.

I will definitely recommend this solution. For anyone who is interested in implementing it, they should do their cost analysis very carefully. There's a multitude of solutions, but some of them are more software-oriented.

The math can become fuzzy but once they figure out the financial aspect of it, I think from a purely technical perspective, I would highly recommend it.

In terms of quality for block storage, it's one of the best on the planet, if not the best, in my view. 

If they had, block, NAS, and iSCSI out of the box, I would rate them a ten out of ten.

I would rate HPE Primera a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
BM
Service Delivery Manager at a tech services company with 11-50 employees
Reseller
Top 5
Stable, competitively-priced, and the AI advantages and analytics with InfoSight are powerful

Pros and Cons

  • "In my opinion, HPE is making good progress and moving ahead with InfoSight, which is predictive analytics and artificial intelligence."
  • "The interface needs to be more user-friendly in that sense that installation and management are still a bit on the high end."

What is our primary use case?

I work with an HPE authorized partner in Malta and we offer storage solutions for customers. HPE Primera is one such product that I have experience with.

We have noticed that these days, most of the customers are implementing a solution that is a hybrid between Nimble and Primera All-Flash. There are both spinning disks and flash, where flash is used as the cache, which makes the price more competitive.

The customers are primarily using it for disaster recovery. They have their cluster and they are replicating one another to provide business continuity and disaster recovery applications.

What is most valuable?

In my opinion, HPE is making good progress and moving ahead with InfoSight, which is predictive analytics and artificial intelligence. I think that this is one of the selling points for their storage products and it comes at no extra cost.

InfoSight is built by gathering intelligence from all of the storage solutions, worldwide.  If the AI is being used here in Malta, locally, as it would with InfoSight, then it would use baseline data from the whole world to make predictions. It is really robust.

Cases are opened automatically and they give you trend analysis as well.

Anything that helps administratively for a data center is important, and Primera gives you both efficiency and effectiveness.

What needs improvement?

The interface needs to be more user-friendly in that sense that installation and management are still a bit on the high end. It needs to be simpler.

For how long have I used the solution?

I have been working with Primera for about two years.

What do I think about the stability of the solution?

Primera is really robust, effective, and cost-saving as well. It has 100% availability, which is quite a lot.

What do I think about the scalability of the solution?

This is a scalable product.

The price of Primera All-Flash is going down, although this is more relevant for high-end customers. For small to medium-sized organizations, we are offering a hybrid solution.

How are customer service and technical support?

We work a lot with HPE technical support and they are very good. We are very satisfied.

How was the initial setup?

The initial setup is straightforward and the deployment should not take more than an hour.

What about the implementation team?

Our in-house team is responsible for deployment and maintenance.

Malta is small, with a population of 450,000. Our company has 12 system engineers for enterprise clients.

What's my experience with pricing, setup cost, and licensing?

From what I see, this is competitively-priced and HPE are doing their best to stay competitive.

What other advice do I have?

Primera is still new, and it's in its inception phase. There are still not many installations around. My advice to anybody who is implementing this product is that they have to keep updated as technology advances. It's not a question of "it works, leave it there and don't take care of updates". You have to keep up to date with what is happening with the technology. Sometimes, we encounter customers that stagnate in their technology because they concluded that if it works then you don't have to do anything. That is not a good approach because it's a continuous transformation.

In summary, this is a good solution and my only complaint is about user-friendliness. I am sure that in the future, and with InfoSight, things are going to get better. This is similar to what has happened to this point, where limitations that were present in previous versions have been enhanced. Personally, I have not encountered any limitations.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Asanka Karunanayake
Head of Hosting & LAN Services at Lanka Communication Services (Pvt) Ltd.
Real User
Top 5Leaderboard
Great performance with excellent low latency and fine dashboards

Pros and Cons

  • "The initial setup is very straightforward. It's not overly complex."
  • "They could work to make scalability easier."

What is our primary use case?

We primarily use the solution for customers, for their hosted virtualized infrastructure storage.

How has it helped my organization?

HPE Primera had helped us achieve very low latency performance, hence enhancing the customer experience of higher IOPS demanding applications. 

What is most valuable?

We really like the HPE infosight. it is an AI driven interface for hybrid cloud. it gives some more insights into any virtualized infrastructure such as performance issues, proactive recommendations etc. for example, get alerts and items of that nature It's been quite helpful so far. 

The performance of the solution is excellent. It performs far better than you would expect.

The initial setup is very straightforward. It's not overly complex. 

It outperforms on latency. It's very fast. We're talking about 0.4 milliseconds. The faster, the fast data works, the faster you'll get the response. This is really low latency; it's a great performance.

The dashboards are very good.  It has a very user-friendly kind of dashboard that is easy to understand. There isn't any complex stuff or too much information. That said, it has deep integration in to HPE Infosight. It gives you so much information, even more than you want.

The customization capabilities are excellent.

What needs improvement?

We haven't come across any issues with the solution. I don't recall missing any features.

They could work to make scalability easier.

It's quite expensive to upgrade right now maybe just now as its a new model.

Their latency is good, however, if they can continue to push their capabilities, that would be ideal.

For how long have I used the solution?

I've only been using the solution for just over one month. It hasn't been an extremely long amount of time just yet.

What do I think about the stability of the solution?

The stability and performance are excellent. There are no bugs or glitches. It doesn't crash or freeze. It's quite reliable.

What do I think about the scalability of the solution?

We haven't attempted to scale the solution just yet. It's still very early on in the process, as we have just had the solution for about a month or so. Therefore, I can't speak very well about its scalability. However, it's my understanding that scaling it not that hard. 

Primera supports all flash additional enclosures, where you can expand SSD

How are customer service and technical support?

Good support from HPE and local suppliers as well. 

How was the initial setup?

The solution is quite straightforward. It's not complex. We had already done the sizing and we had already done the planning. The HP engineers were well aware of our needs. In the end, we just plugged in and gave them access, and they themselves did the configuration as per the initial requirements.

What about the implementation team?

HP engineers did all of the heavy lifting on the implementation. We simply provided them with our exact requirements.

What's my experience with pricing, setup cost, and licensing?

We are under a perpetual license in terms of software. 

Which other solutions did I evaluate?

Evaluated Huawei OcenStore Dorado storage and DELL Unify 380. As per the sizing and cost, HPE Primera A630 was better and most cost-effective.

What other advice do I have?

We are using the latest version of the solution at this point. the model number is HPE Primera A630

I'd recommend the solution to other organizations. It's fast and the performance is very good. 

I'd rate the solution at a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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AK
Enterprise Solutions Architect at a tech services company with 1-10 employees
Real User
Top 10
Good compression and performance, easy to expand, and the support is good

Pros and Cons

  • "Our customers have given very positive feedback about InfoSign, which is the management software for this solution."
  • "This solution would be expensive for small business and it could be priced more competitively for that market."

What is our primary use case?

We are a solution provider and all-flash storage is one of the products that we sell to our customers. Primera is one of the ones that we recommend for data centers.

What is most valuable?

Our customers have given very positive feedback about InfoSign, which is the management software for this solution.

Primera has good performance and the compression is also good.

It integrates well with other software including Docker and Kubernetes.

It is easy to expand.

What needs improvement?

This solution would be expensive for small business and it could be priced more competitively for that market.

For how long have I used the solution?

We have been working with Primera for six months.

What do I think about the stability of the solution?

This is a stable solution and none of our customers have reported a problem with it.

What do I think about the scalability of the solution?

Scaling the capacity is easy with Primera. This is for medium-sized businesses, as the larger businesses usually choose Nimble, and in smaller businesses, they use cloud-based solutions to save on operating expenses.

How are customer service and technical support?

The support from HPE for this solution is really good.

Which solution did I use previously and why did I switch?

I work with a variety of vendors for all-flash storage solutions including Nimble, Primera, NetApp, Pure Storage Evergreen, E8 storage, and Huawei. A lot of the products from different vendors have the same features. This suitability of one vendor over another depends on their budget, as well as their plans for growing the business in the future.

Pure Storage Evergreen has the number-one compression and deduplication capability.

When a customer wants good performance for their database, we suggest Primera, Pure Storage, and perhaps Huawei. At this time, we also discuss other features with the customer so that they understand them.

NetApp is another vendor that is a popular choice in our market for medium and large businesses. Similarly, our customers have had good experience with Dell Storage. When it comes to Big Data and a lot of capacity, Dell is the solution that we recommend. Huawei has good solutions and they are more competitively priced than others, and the performance is not bad.

How was the initial setup?

I have not set up this solution personally but with the feedback that I have heard from the engineers, I know that it is very easy.

What's my experience with pricing, setup cost, and licensing?

The price of this solution is good for medium-sized and large businesses.

What other advice do I have?

Overall, Primera is a good product and if it is suitable for the requirements then it is one that I recommend.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
BR
Associate Vice President - IT at a transportation company with 1,001-5,000 employees
Real User
Top 10
Storage guranteed uptime is 100% and Data avilability is 100%. Other brands give a guranteed uptime of 99.999%

Pros and Cons

  • "The most important thing that we had found when we purchased this product around six months back was its 100% availability and uptime."
  • "One of the drawbacks of the model we purchased is that it is not running NVMe drives. Even though they say that it is NVMe-ready, it is still on the SSD drives. The model that we purchased has only eight hard drives, and only the ones on the top could work on NVMe. The rest of them are still on the SSD. Its competitors, such as EMC and Pure Storage, are moving or have already moved to NVMe. HPE should improve this solution for NVMe. HPE should also improve IOs in this solution. IOs in HPE are weaker than Hitachi and Pure Storage."

What is our primary use case?

We use it for databases and application VMs. We are using the latest version of this solution.

What is most valuable?

The most important thing that we had found when we purchased this product around six months back was its 100% availability and uptime.

What needs improvement?

One of the drawbacks of the model we purchased is that it is not running NVMe drives. Even though they say that it is NVMe-ready, it is still on the SSD drives. The model that we purchased has only eight hard drives, and only the ones on the top could work on NVMe. The rest of them are still on the SSD. Its competitors, such as EMC and Pure Storage, are moving or have already moved to NVMe. HPE should improve this solution for NVMe.

HPE should also improve IOs in this solution. IOs in HPE are weaker than Hitachi and Pure Storage.

For how long have I used the solution?

I have been using this solution for almost six months.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable, but we haven't scaled it. We purchased it with the required capacity, and it will suffice for our needs for the next couple of years. We have 2,000 plus users who access this Primera storage through applications.

How are customer service and technical support?

We haven't contacted their technical support. We didn't have any issues since we purchased it.

Which solution did I use previously and why did I switch?

We used Hitachi G200 and HPE 3PAR for two or three years. Both these models are a minimum of six or seven years old. The main difference is that HPE Primera is on SSD. IOs in HPE are weaker than Hitachi and Pure Storage.

How was the initial setup?

It wasn't simple, but it also wasn't so complex.

What about the implementation team?

It was implemented by HPE. Even though we have got the Proactive Care warranty, it currently doesn't require any maintenance. We have just two admins.

What's my experience with pricing, setup cost, and licensing?

It is basically in the mid-range of the price. It is not cheaper than Hitachi, but it is cheaper than Pure Storage. There are no additional costs. Everything was taken care of in the price.

What other advice do I have?

I would recommend this solution, but it depends on the use cases for which you want to use the storage device.

I would rate HPE Primera an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
GH
CTO at a financial services firm with 5,001-10,000 employees
Real User
Top 5
Good support, straightforward to deploy, and good storage performance

What is our primary use case?

We use this product as our SAN solution. It hosts non-critical applications and related data.

How has it helped my organization?

This product has improved the speed of our on-premises storage. The IO is now very fast.

What is most valuable?

The performance is very good.

What needs improvement?

We cannot use this storage for critical applications and data.

For how long have I used the solution?

We have been using HPE Primera for several months.

What do I think about the stability of the solution?

The warranty guarantees 100% stability.

What do I think about the scalability of the solution?

We have space for perhaps 15 administrators, who manage between 600 and 800 end-users.

How are customer service and technical support?

The HPE…

What is our primary use case?

We use this product as our SAN solution. It hosts non-critical applications and related data.

How has it helped my organization?

This product has improved the speed of our on-premises storage. The IO is now very fast.

What is most valuable?

The performance is very good.

What needs improvement?

We cannot use this storage for critical applications and data.

For how long have I used the solution?

We have been using HPE Primera for several months.

What do I think about the stability of the solution?

The warranty guarantees 100% stability.

What do I think about the scalability of the solution?

We have space for perhaps 15 administrators, who manage between 600 and 800 end-users.

How are customer service and technical support?

The HPE GreenLake support is great.

Which solution did I use previously and why did I switch?

We only use HPE products.

How was the initial setup?

The initial setup was straightforward.

The deployment process was easy and it took between three and four months to complete.

What about the implementation team?

We implemented this product in-house.

What's my experience with pricing, setup cost, and licensing?

Licensing fees are billed on a yearly basis and the cost of GreenLake service is included. I don't mind these fees because the service is good.

What other advice do I have?

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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