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IIS OverviewUNIXBusinessApplication

IIS is #1 ranked solution in top Application Server tools and #5 ranked solution in top Application Infrastructure tools. IT Central Station users give IIS an average rating of 8 out of 10. IIS is most commonly compared to NGINX Plus:IIS vs NGINX Plus. The top industry researching this solution are professionals from a comms service provider, accounting for 34% of all views.
What is IIS?
Internet Information Services (IIS) provides a secure, easy-to-manage, modular and extensible platform for reliably hosting websites, services and applications. With IIS, you get choice and control without giving up reliability or security.

IIS was previously known as Windows Server IIS.

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IIS Customers
Erste Bank Group, NJVC, Samsung Electronics, Sheraton Hotels and Resorts, Tata Steel Europe, Urban Software Institute
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Pricing Advice

What users are saying about IIS pricing:
  • "The price of the cloud system is a bit high."

IIS Reviews

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GS
Senior Administrator - Windows at a tech services company with 51-200 employees
MSP
Top 20
The interface, simplicity, and ease of management lend flexibility to this configurable solution

Pros and Cons

  • "The interface, simplicity, and ease of management are all good features that make this user-friendly."
  • "Scalability issues and security concerns need attention from Microsoft."

What is our primary use case?

We are basically using IIS like people use SharePoint. Technically IIS is a configurable web server. SharePoint is meant to be a collaborative tool. We configured IIS to be a collaborative tool of our own design.  

What is most valuable?

The most valuable parts of IIS are the interface, simplicity, and ease of management.  

What needs improvement?

There are a lot of security issues with IIS, and this has become more of a concern, especially recently. That security problem is the biggest disadvantage.  

Scalability is also a problem. Microsoft needs to improve on that aspect of the product. There are many limitations on IIS that seem like they should not be hard to remedy.  

On the other hand, Microsoft is doing more to concentrate on Azure for the cloud solution, so it may be their intent that Azure is ultimately the better solution.  

For how long have I used the solution?

Overall, I have been working with IIS solutions on the cloud and on-premises for eight to ten years.  

What do I think about the stability of the solution?

Recently IIS has been more stable than in earlier releases and it has gotten better as it matured.  

What do I think about the scalability of the solution?

I do not think that much of IIS as a very scalable solution. It is used by our entire organization, which is about 1,000-plus end-users. But the product itself has limitations built into it.  

We have a maximum of two people who manage the product. We work with it somewhat less now because of the scalability limitations and security issues, so we also dedicate less staff to projects with the product.  

How are customer service and technical support?

The technical support is neutral: not good and not bad. It has become less satisfying because they changed how support is handled and we have to depend on forums. We do not have direct access to Microsoft support, in other words. It is not at all optimal.  

Microsoft tries to divert from this lack of interest in supporting the product, I think, by providing documentation. We also use the community and go into the forums — the Microsoft TechNet forums — and then use Google as a last resort. For technical support on IIS, it turns out that Google is our best friend.  

Which solution did I use previously and why did I switch?

From the beginning, we have been using Microsoft products as our base solution. We have Unix and Apache and those things in addition in the places where we need them, but we are mainly running on IIS and Windows.  

How was the initial setup?

The initial setup was straightforward. That is one of the biggest advantages for IIS. It takes just three or four clicks and the installation is done. The whole process takes just a few minutes.  

What other advice do I have?

Recent versions, especially IIS 10, are very stable. For the stability I highly recommend IIS.  

On a scale from one to ten where one is the worst and ten is the best, I would rate IIS as an eight-out-of-ten.  

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Abdul Wahab Khan
Project Manager at Softronic Systems
Real User
Top 5Leaderboard
Simple and user-friendly interface, good integration, and easy to implement

Pros and Cons

  • "IIS has a very simple and user-friendly interface, which helps a lot in effective and efficient management."
  • "Having no support for other than a Microsoft environment and programming languages limits the usage of IIS in many cases."

What is our primary use case?

I am working as a Software Project Manager for a software company in their Pharma Services Division and using IIS on Microsoft Windows Server for local deployment of our pharma related .NET application. It is built in C# and used for uploading and validation of pharma-related information in a locally deployed application by a team of data associates and data analysts.

The information is then transported after validation to the web database on Azure from the local database using an internally-developed desktop application.

How has it helped my organization?

IIS is the best option on Microsoft Windows Server for hosting and deployment of .NET applications, either in a local environment or on the web.

The graphical user-interface of IIS is very easy to use and helpful in the effective management of applications.

It comes with Microsoft Windows Server by default, which makes it easier to get started for hosting .NET applications immediately, with no hassles of installation and setup of any other web server.

The integration is the best, being a Microsoft .NET application hosted on Microsoft IIS running on Microsoft Windows Server with Microsoft Database Connectors and Drivers.

What is most valuable?

IIS has a very simple and user-friendly interface, which helps a lot in effective and efficient management. The simplicity of the interface helps the newbies to learn to manage it fast.

What needs improvement?

IIS needs immediate improvements, especially in the area of security management.

Having no support for other than a Microsoft environment and programming languages limits the usage of IIS in many cases.

The capability to host and deploy open-source applications would definitely add more value to it. There should be plugins to enable it to support open-source programming languages.

It also limits us in the choice of operating systems.

IIS should be enhanced in terms of its capabilities for monitoring and debugging.

For how long have I used the solution?

I have been using IIS on Microsoft Windows Server for more than five years.

What do I think about the stability of the solution?

It is very stable in its operations, hence requires minimum efforts in performance management. It is easy to keep it alive and maintain server uptime.

How are customer service and technical support?

We have found that customer support has always been good for cases that we have raised. It has a huge user community.

Which solution did I use previously and why did I switch?

I have experience with Apache Web Server, WAMP, and XAMPP.

How was the initial setup?

Being a part of Microsoft Windows Server, it is very easy to set up and manage IIS.

Which other solutions did I evaluate?

I tried Apache Web Server before implementing IIS.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Mesfin-Teshome
ICT Manager at Africa International University
Real User
Top 10
Easy to use, integrates will with Microsoft well, and offers a simple initial setup

Pros and Cons

  • "The solution integrates well with most Microsoft products."
  • "If Microsoft IIS could work well with AppOptics or things like PHP, Python, and other custom languages that run on the webserver, it would be ideal. I think there are cases where people need to use Apache instead of IIS when IIS doesn't work well with other web languages."

What is our primary use case?

We primarily use the solution for application infrastructure.

What is most valuable?

The solution is easy to use.

The solution integrates well with most Microsoft products.

What needs improvement?

The solution doesn't integrate well with all Microsoft products. There are a few that actually don't integrate well with IIS.

If Microsoft IIS could work well with AppOptics or things like PHP, Python, and other custom languages that run on the webserver, it would be ideal. I think there are cases where people need to use Apache instead of IIS when IIS doesn't work well with other web languages.

For how long have I used the solution?

I've been using the solution for ten years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

It's a good solution, but we don't use it on a large scale, so I'm not sure how well it scales. Currently, we have 250 users on it. Most are end-users, but we do have five admins on the solution as well.

How are customer service and technical support?

We've never reached out to technical support. Mostly if we have issues, we look to community support for answers.

Which solution did I use previously and why did I switch?

We also use Apache Web Server side by side with IIS.

How was the initial setup?

The initial setup is very straightforward.

What about the implementation team?

We handled the implementation ourselves.

What other advice do I have?

We use the on-premises deployment model.

I'd recommend IIS for almost everything. I would suggest using use case scenarios.

I'd rate the solution eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
AS
Field Engineer & Lead Implementation SLA
Real User
Top 10
Scalable and easy to set up but cold improve its technical support

What is our primary use case?

We primarily use the solution for the internet and opening applications. We use it, for example, to access Outlook on the web. We use it for a variety of Microsoft applications.

What is most valuable?

The solution is very stable. The solution is very simple and easy to use.

What needs improvement?

The level of technical support the solution offers could be improved.

For how long have I used the solution?

I've been using the solution for one to two years.

What do I think about the stability of the solution?

The solution is stable, but they could improve on it a bit.

What do I think about the scalability of the solution?

It's easy to scale the solution. We have about 200 users using it currently.

How are customer service and technical

What is our primary use case?

We primarily use the solution for the internet and opening applications. We use it, for example, to access Outlook on the web. We use it for a variety of Microsoft applications.

What is most valuable?

The solution is very stable. The solution is very simple and easy to use.

What needs improvement?

The level of technical support the solution offers could be improved.

For how long have I used the solution?

I've been using the solution for one to two years.

What do I think about the stability of the solution?

The solution is stable, but they could improve on it a bit.

What do I think about the scalability of the solution?

It's easy to scale the solution. We have about 200 users using it currently.

How are customer service and technical support?

We've been in contact with technical support. They're okay, but they could be better in terms of the level of support they offer.

How was the initial setup?

The solution was easy to set up. It only takes about one hour to deploy it.

What about the implementation team?

We handled the deployment ourselves.

What's my experience with pricing, setup cost, and licensing?

The pricing of the product could be improved.

What other advice do I have?

We use the on-premises deployment model.

I'd rate the solution seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
NB
Data Platform Manager at a consumer goods company with 501-1,000 employees
Real User
Top 20
Built into Windows and has a good interface

What is our primary use case?

We use this program as application server.

What is most valuable?

What I like most about this program, is the fact that it's built into Windows, and then I also like the interface and the support.

What needs improvement?

I haven't yet come across anything that needs to improve. Perhaps the installation process can be simplified.

For how long have I used the solution?

I have been using IIS for ten, twelve years now.

What do I think about the stability of the solution?

The stability is okay. It's fairly enterprise-grade and robust for enterprise use. 

What do I think about the scalability of the solution?

The program is scalable. We have between 50 and 100 users.

How are customer service and technical support?

Microsoft's technical…

What is our primary use case?

We use this program as application server.

What is most valuable?

What I like most about this program, is the fact that it's built into Windows, and then I also like the interface and the support.

What needs improvement?

I haven't yet come across anything that needs to improve. Perhaps the installation process can be simplified.

For how long have I used the solution?

I have been using IIS for ten, twelve years now.

What do I think about the stability of the solution?

The stability is okay. It's fairly enterprise-grade and robust for enterprise use. 

What do I think about the scalability of the solution?

The program is scalable. We have between 50 and 100 users.

How are customer service and technical support?

Microsoft's technical support has always been very good, so I am satisfied with it.

Which solution did I use previously and why did I switch?

We've used this platform from the beginning.

How was the initial setup?

The initial setup was somewhere in the middle. It wasn't complicated but it wasn't easy either. The documentation isn't very good and the options are very complex.

What other advice do I have?

I will definitely recommend this solution to others. On a scale from 1 to 10, I will give it an eight rating. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CD
Technical Pre-Sales Manager at a tech services company with 5,001-10,000 employees
Real User
Top 10
Straightforward to set up, easy to use, and the stability has been improving over time

What is our primary use case?

The primary use case of this solution is for infrastructure, Active Directory, infrastructure functionality, such as DHCP, and also, it's the main operating system for virtual machines.

What is most valuable?

What I like the most is that it is easy to use.

What needs improvement?

The price could be reduced. In the next release, I would like to see better integration between the cloud environment and the on-premises environment.

For how long have I used the solution?

I have been working with this solution for twenty years.

What do I think about the stability of the solution?

The stability is better than it was in the past. It is better today than it was five years ago.

How are customer service and technical support?

I am no longer…

What is our primary use case?

The primary use case of this solution is for infrastructure, Active Directory, infrastructure functionality, such as DHCP, and also, it's the main operating system for virtual machines.

What is most valuable?

What I like the most is that it is easy to use.

What needs improvement?

The price could be reduced.

In the next release, I would like to see better integration between the cloud environment and the on-premises environment.

For how long have I used the solution?

I have been working with this solution for twenty years.

What do I think about the stability of the solution?

The stability is better than it was in the past. It is better today than it was five years ago.

How are customer service and technical support?

I am no longer involved in the technical areas anymore. Instead, I am a part of the trade sales team. In this role, I have contacted Microsoft for the commercial parts but not for support.

How was the initial setup?

The initial setup is straightforward.

It is deployed in all environments, on-premises and on the cloud.

What's my experience with pricing, setup cost, and licensing?

The price of the cloud system is a bit high.

What other advice do I have?

I would rate this solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
TA
Techincal CIO at a tech services company with 11-50 employees
Real User
Top 20
Easy to set up, good scalability, and excellent online communities to help with troubleshooting

Pros and Cons

  • "The solution is easy to use and connects with Microsoft."
  • "The documentation is not very detailed. They need to improve it and add to it. They should ensure there are lots of visuals to help users better understand the solution."

What is most valuable?

The solution is easy to use and connects with Microsoft. 

The solution is very robust.

What needs improvement?

The documentation is not very detailed. They need to improve it and add to it. They should ensure there are lots of visuals to help users better understand the solution.

For how long have I used the solution?

I've been using the solution for five years.

What do I think about the scalability of the solution?

In the previous version, scalability was a bit difficult, but with the latest version, a lot of improvements have been made. It's getting better.

How are customer service and technical support?

We don't use technical support. We do find there is a lot of community support online if we need it.

How was the initial setup?

The solution is easy to setup. It's very easy to comprehend.

What about the implementation team?

We implement the solution ourselves on behalf of clients.

What other advice do I have?

We use the current version of the solution and the on-premises deployment model. We're partners with Microsoft. We generally work with enterprise-level organizations.

I'd recommend the solution, but only to those organizations already using Microsoft.

I'd rate the solution eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
OB
Consultant at a mining and metals company
Consultant
Top 20
Stable, easy to use, and a quick deployment

What is most valuable?

The solution is very easy to use and offers a quick deployment.

What needs improvement?

We've never had any issues with the solution, but it's still nice to have overall improvements on it. It could be easier and faster to use, for example.

For how long have I used the solution?

I've been using the solution for a few years now.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

We have around 80 users on the solution currently.

How are customer service and technical support?

We've never had any issue that required us to reach out to support. We've been satisfied with the solution overall.

How was the initial setup?

Overall, the deployment was very fast. It…

What is most valuable?

The solution is very easy to use and offers a quick deployment.

What needs improvement?

We've never had any issues with the solution, but it's still nice to have overall improvements on it. It could be easier and faster to use, for example.

For how long have I used the solution?

I've been using the solution for a few years now.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

We have around 80 users on the solution currently.

How are customer service and technical support?

We've never had any issue that required us to reach out to support. We've been satisfied with the solution overall.

How was the initial setup?

Overall, the deployment was very fast. It didn't take long to set up.

What's my experience with pricing, setup cost, and licensing?

The solution could offer better pricing.

What other advice do I have?

We use the on-premises deployment model.

I'd recommend the product. I'd rate it eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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