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Informatica MDM Room for Improvement

RN
Enterprise Architect at a manufacturing company with 10,001+ employees

The biggest pain point for us is the documentation. Typically, you have to go through knowledge forums and knowledge groups to find out about the syntax issues for interfacing with new products. Typically, you've got to deal with someone who has been through the pain before. Their documents are not really up to date with current innovations happening in the industry. As big as they are, you can't really expect it, but that's our pain point.

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MDM Specialist at Rabobank

The integration could be a bit better. The process is something new. 

They need to include more documentation and support around the build.

It's my understanding that they are currently fixing quite a bit and building in updated capabilities in the upcoming version. We'll have to see what that looks like.

The general design of the resolution could simply be tweaked a bit.

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MW
Enterprise MDM Architect / Solution Arch at a energy/utilities company with 10,001+ employees

Informatica support should be improved, as resolution of some cases takes definitely too long. Scalability of the solution should also be improved.

I would also like to have a bit more modern and friendly UI for the end-users. There should definitely be a simplified way to configure the system and set it up for the end users.

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Learn what your peers think about Informatica MDM. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
564,599 professionals have used our research since 2012.
PK
Enterprise Architect at a mining and metals company with 1,001-5,000 employees

I have begun to lose track of what needs to be improved because we only use the product now for what it is best at and in those areas it does not need improvement.  

There are two main things and that make up the complete Informatica suite solution. One is the insight into the data lineage which was a huge promise made by the product, but one that it never delivered in practice. That was the big problem that we are trying to solve in another way. The second part of the solution, especially for MDM is its ability to use the data by integrating with other process engines.  

So the insight into the data or the data analysis part needs to be improved.  

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PR
Senior Architect at a computer software company with 5,001-10,000 employees

We promote our code changes from a lower to a higher environment, which is highly complex when working with a multi-domain MDM like Informatica. This is the biggest obstacle for Informatica MDM, and I think they should change it because that's very time-consuming. You have to be very, very focused. Also, Informatica should develop a process where all the application servers are synced for people using multiple application servers. That's another significant drawback I've seen with Informatica MDM.

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RB
MDM Technical Architect at a energy/utilities company with 1,001-5,000 employees

They have too many diversified products. If you don't know Informatica, it's very confusing and feels very idiotic. If you want data quality, they have one tool. For management, they have another tool. If you say MBM, they have a tool, and they have another tool to get something up. From a split tools perspective, it's confusing for a new user and somebody who doesn't understand Informatica. 

They say they provide support, but it's not easy for somebody reading and didn't use Informatica before. The price could also be better.

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HA
Senior Data Architect at a manufacturing company with 10,001+ employees

I'd like the ability to directly connect from MDM to any of the analytical tools. It's a feature that would be very helpful for analytical reporting. When you connect to the cloud, there are multi-cloud technologies that will have some problem and when you connect from on-prem to cloud, there are more data latency issues than with other tools. The product is more expensive than other similar solutions. 

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Learn what your peers think about Informatica MDM. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
564,599 professionals have used our research since 2012.