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What is Ivanti Voice?
Ivanti Voice Automation integrates existing phone infrastructure with the IT service desk environment for intelligent call routing, integrated voice response, voice self-service, screen pops, and call management functionality.
Empower your IT service team with voice automation to improve customer satisfaction with increased first call resolution rates and better call handling.
Download the IT Service Management (ITSM) Buyer's Guide including reviews and more. Updated: January 2022
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